As a shuttle bus driver at The Ottawa Hospital, Bill Nauffts knows that staying on schedule could literally be the difference between life and death—but it’s what Bill does during his break that brings him and others the greatest joy.

During a vulnerable time in his recovery from leukemia, Gary Davis found comfort in the most unexpected place—the voice on our recorded telephone system. Five years later, he set out on a mission to find and meet the person on the other end of the line.

Learn about four initiatives spearheaded by our Rainbow Patient and Family Advisory Committee (PFAC) that are helping to create safer spaces for the 2SLGBTQ+ community.

Do you ever feel nervous about talking to your doctor? A doctor and a patient advisor from The Ottawa Hospital share practical tips to help make difficult conversations a little bit easier.

Three years into the pandemic, patients and families share their powerfully personal stories of how nurses answered the call.

Copain, a six-year-old standard poodle therapy dog regularly leans lovingly into the lap of a patient. Little does he know his “hug” produces many scientifically-backed benefits for hospital patients and staff.