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Please note that The Ottawa Hospital is limiting all walk-in services for requests for Health Information due to Covid-19. Please call us at 613-737-8800 or email

To request a copy of your personal health information, you must provide a completed and signed authorization form. Please download the Request Consent for Release Disclosure of Patient Health Information (CON 06).

The consent must be directed to The Ottawa Hospital, dated within 1 year, witnessed by another person and must list in detail, the records you are requesting and the dates pertaining to the visit.

Whether you want your records released to a relative, friend, family doctor or another institution, you must provide signed consent for the hospital to release your information. The consent must be dated and witnessed. It is valid for one (1) year.
Parental consent is required if you are under 16 years of age and not capable of consenting. Otherwise, you can consent to disclosing your information. If there is a conflict between the child and the parent, the capable child’s decision prevails with respect to the consent.
In order to make a correction to your record, please fill out the Request to Correct Personal Health Information form (HLT 28), clearly outlining what you are requesting to have changed and send it to the Health Records Dept for processing.
To release personal health information of a deceased patient, consent is required from the executor of the estate (with proof, copy of first page where it names the executor and last page where the patient/deceased signed the Will). If no Will exists, a Certificate of Appointment of Estate Trustee is required.
If you are looking for your birth information (i.e.., proof of birth), please submit a written request that includes your mother’s full name at the time of your birth and her date of birth.

Please note that we do not issue birth certificates – these are issued by the Government of Ontario website.

There is an administrative fee for copies of your record based on the current fee schedule. An administrative fee of $30 dollars (+HST) shall apply to all patient requests. This includes pages 1 to 20. After the first 20 pages, any additional pages will cost .25 cents per page. Your health record may be provided to you in CD format for an additional $10 dollars (upon request).

Please Note

There is no fee to release patient information to other health care facilities or physicians, for continuity of patient care. The Ottawa Hospital is committed to respond to your request within 30 days, in accordance with PHIPA.

Location, Hours and Contact

CAMPUS LOCATION HOURS PHONE
Civic Campus Lab Medicine Building, Main Floor, Room QM15

07h00 to 23h00

7 days/week

613-798-5555 ext. 17412
General Campus Main Building, First Floor, Room 1100

07h00 to 23h00

7 days/week

613-737-8899 Ext. 78520
Riverside Campus Lower Level, Room B103

07h00 to 15h00

Monday to Friday

613-738-8400 Ext. 88231
The Rehab Centre Second Floor, Room 2401

08h00 to 15h00

Monday to Friday

613-737-7350 Ext. 75307
TOHCC, General Campus Basement, Room C0124

08h00 to 16h00

Monday to Friday

613-737-7700 Ext. 70277
Release of Information,
General Campus
Main Building, First Floor, Room 1104

08h00 to 16h00

Monday to Friday

613-737-8899 Ext. 78800

Last updated on: March 28th, 2020