Visitor restrictions are currently in effect at The Ottawa Hospital.
Effective Saturday, March 21 at 8 a.m., Visitors are not allowed at The Ottawa Hospital. If you are not a patient or a staff member, please do not come to The Ottawa Hospital.
Care teams will work with families regarding visits for exceptional circumstances on a compassionate and equitable basis.
Please call the hospital at 613-722-7000 and ask to be transferred to the appropriate unit to discuss the situation with your care team if:
Your loved one is receiving end-of-life care
You have an infant in the Neonatal Intensive Care Unit
If you or your partner are planning to give birth at The Ottawa Hospital. For more information about Having a Baby at The Ottawa Hospital during COVID Precautions please visit our patient and visitor restriction page.
Please check this web page for updates. If you have questions, please call the unit to speak with the care team.
Family members are an important part of the health-care team and contribute to the caring and healing process of the patient. Knowing this information ahead of time will make your visit more comfortable and safe for you and our patients.
Information for your visit
Wash Your Hands
When you arrive at any of our three campuses (Civic, General and Riverside), you will see hand-wash stations set up at each of our entrances. Please stop and wash your hands before entering the hospital.
Balloons (Mylar only)
A latex allergy is an adverse reaction to products made from latex or natural rubber. We make every effort to provide a latex safe environment for patients, visitors, employees and volunteers. Only mylar balloons are allowed within the hospital.
Wherever possible, we have eliminated the use of products with scents or other properties that are known to cause health problems for patients, visitors, employees and volunteers. Please do not wear/use perfume, after-shave or other scented personal products in the hospital or when visiting a patient.
Violence in the Workplace
The Ottawa Hospital will not tolerate violent acts or threats directed at any employee, physician or volunteer. Security Services will be notified and take the appropriate action.
Questions about the care you or your family member is receiving? Contact