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Pay your hospital bill online

For your protection, The Ottawa Hospital does not accept and will not process credit card information provided via email or text messages.

Patients may view their hospital bills online using MyChart.

To pay an invoice:

  1. Using your online banking account or banking app, add “The Ottawa Hospital” as a new bill payee.
  2. Enter your eight-digit MRN (Medical Record Number) as the account number. Your MRN can be found on the top right of your hospital account statement.

We recommend you screenshot or print and save copies of every transaction.

Any questions or concerns? Call the Finance Department at 613-761-4444 and press 2, or email to

Do you prefer to use sign language? Do you need to reach someone at the hospital by phone? We invite you to register at SRV Canada VRS, a free video relay service. After you’ve registered, you can contact anyone at the hospital.

Last updated on: February 24th, 2022