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Pay your hospital bill online

For your protection, The Ottawa Hospital does not accept and will not process credit card information provided via email or text messages.

Patients may now view and pay their hospital bills online.

Here’s what to do:

  1. You have an invoice to pay: you can pay online via your bank; You need to add the Ottawa Hospital and enter in the reference number your Client Code that starts with POHSMS___________
  2. Create an account in the Bill Paying App. View your self-pay charges and payment history.
  3. View and pay your bill using online banking with your own bank or credit union.
  4. Print and save copies of your transactions.

Any questions or concerns? Call the Finance Department at 613-761-4444 and press 2. Or, send an email to

Do you prefer to use sign language? Do you need to reach someone at the hospital by phone? We invite you to register at SRV Canada VRS, a free video relay service. After you’ve registered, you can contact anyone at the hospital.

Last updated on: December 22nd, 2021