The Ottawa Hospital People Care Program
Overview
The Ottawa Hospital People Care Program offers free, confidential mental health support for staff, medical staff and their eligible immediate family members. The program can also help connect participants to financial, legal and other resources in the community.
This is not an emergency service
For urgent support, contact the Distress Centre of Ottawa and Region at 613-238-3311, call 911, or go to your nearest emergency department.
Our commitment to equitable and inclusive support
The People Care Program is committed to providing respectful, confidential and person-centred support. We recognize that people’s identities, cultures, experiences and circumstances - including the effects of discrimination and systemic barriers - can influence mental health, well-being and access to support.
We will work with each client to understand their individual needs, reduce barriers and provide support that respects their dignity, identity, culture and choices. We welcome feedback about clients’ experiences so that we can continue to improve the accessibility, safety and inclusiveness of the program.
Eligibility
The People Care Program is available to staff, medical staff and eligible immediate family members of:
- The Ottawa Hospital
- The University of Ottawa Heart Institute
- The Ottawa Hospital Research Institute
- The Ottawa Hospital Residence Corporation
- The Ottawa Hospital Foundation
- Inner City Health.
- Medical staff and fellows
EORLA
EORLA staff are eligible for the People Care Program. Eligible family members of EORLA staff can access support through EORLA's Employee and Family Assistance Program.
Residents, trainees and students
Residents, trainees and students can access services through their college / university support programs.
Definitions
Staff: Includes all full-time, part-time, casual and contract staff.
Eligible immediate family members include:
Spouses or partners
The person who is married to the eligible staff or medical staff member, and/or the person who is living with the staff or medical staff member and is publicly represented as their wife, husband or partner.
Dependent children
Those aged 12 to 25 years old who are living in the household or attending school full-time.
Access the People Care Program
Log in to the People Care Program Member Portal using your member ID.