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Information for patients and visitors to The Ottawa Hospital

If you have a fever or cough and have either returned from international travel in the last 14 days or been in contact with someone who has COVID-19, do not go to the emergency department. Go to a COVID-19 Assessment Centre.

If you are having a medical emergency, go to the nearest Emergency Department or call 911.

Visitor access to the hospital

Visitor restrictions are currently in effect at The Ottawa Hospital

The Ottawa Hospital is currently in low visitor restrictions as part of the hospital’s ongoing response to COVID-19. Beginning September 27, 2021 visitors and Essential Care Partners entering The Ottawa Hospital will need to provide proof that they have been fully vaccinated against COVID-19 along with a piece of identification. This is to ensure the safety of everyone entering the hospital.

“Fully vaccinated” is defined as having two doses of a Health Canada-approved COVID-19 vaccine with the last dose at least 14 days ago.

During low visitor restrictions, up to two fully-vaccinated people can be at a patient’s bedside at a time unless they meet exceptional circumstances below.

Proof of being fully vaccinated can be provided using a paper or electronic receipt. If you were vaccinated in Ontario, you can download your proof of vaccination.

All visitors and Essential Care Partners

  • will be screened at the entrance (see next section for details)
  • will be asked to clean their hands
  • must wear a hospital-issued mask at all times (a mask will be provided at the screening desk)
  • must practice physical distancing (stay at least six feet apart from others) at all times
  • must follow instructions from staff on the unit

Last updated on: October 7th, 2021