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Information for patients and visitors to The Ottawa Hospital

COVID-19 and other respiratory illnesses continue to circulate in our community. Please ensure you continue to follow public health recommendations to help keep you, your loved ones and our community safe.

If you have been instructed to quarantine by public health officials or in accordance with federal travel guidelines, please do not visit The Ottawa Hospital.

If you are experiencing escalating COVID or cold and flu symptoms, you can book an appointment at a COVID-19 Assessment Centre near you. Do not go to the Emergency Department unless you have a medical emergency.

If you are having a medical emergency, go to the nearest emergency department or call 911

Everyone entering one of our sites must wear a mask.

Visiting the hospital

The Ottawa Hospital is currently allowing visitors, in accordance with our Visitors and Family Presence policy.

This policy encourages patients, families and care teams to determine how many people should be present at any time. Essential Care Partners (ECPs) and visitors will still be expected to complete screening before entering the facility (see below for more information) and must always wear a mask.

Electronic self-screening assessment

To ensure the safety of everyone at The Ottawa Hospital, we have implemented a digital entrance screening model.

Patients, visitors and care partners will be asked to complete a self-screening assessment electronically using one of three methods:

  1. Pre-screen using the COVID-19 screening tool on your phone, tablet or computer.
  2. At select entrances, follow directions to screen-in using a kiosk.
  3. Review the self-screening questions which will be posted at each entrance.

Last updated on: March 13th, 2023