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General Information

For further information on any of our services, or to reach a patient, please contact The Ottawa Hospital main phone line.

If you have any questions, one of our Contact Centre Agents will be happy to direct your call to the appropriate area.

Please note: We are unable to provide Emergency Department wait times over the phone.


(TTY for the hearing impaired)

The Emergency Department at the Civic and General campuses of The Ottawa Hospital is open 24/7. * There is no emergency department at the Riverside Campus.

Civic Campus
1053 Carling Avenue
Ottawa, Ontario
K1Y 4E9
Directions & MapsFor Civic Campus
General Campus
501 Smyth Road
Ottawa, Ontario
K1H 8L6
Directions & MapsFor General Campus
Riverside Campus
1967 Riverside Dr.
Ottawa, Ontario
K1H 7W9
Directions & MapsFor RiversideCampus

If you have questions, feedback or complaints about the care you or your family member is receiving, please contact Patient Relations

613-798-5555 ext.13377

This process is overseen by Dr. Kathleen Gartke, Senior Medical Officer, Medical Affairs and Patient Relations.

For media inquiries, please refer to Media Guidelines and Contacts

What would you like to do today?

Health Records
Civic: 613-798-5555 ext.17412
General: 613-737-8899 ext.78520
Fax: 613-761-4462
Senior Management Team
Contact Details
For questions relating to departments and services.

Last updated on: February 13th, 2023