Back to Top Patient and Family Care Guide - The Ottawa Hospital


A message from our President and CEO

From the moment you come through our doors, you’re in our care. Everyone in the hospital is committed to giving you the best access to world-class medical care, in a place where you are treated like a loved one. We will take the time to introduce ourselves and keep you informed, and we will innovate through research and clinical trials to transform how we practice medicine. Whatever the circumstances, and especially in the toughest ones, you’ll always know we’ve got you.

You and your loved ones are vital parts of your patient care team. It’s important that you know what to expect. Please ask questions. We welcome your feedback.

Welcome to The Ottawa Hospital.


To provide each patient with the world-class care, exceptional service, and compassion that we would want for our loved ones.

Core Values

Commitment to quality
Working together
Respect for the individual

Official Languages

The Ottawa Hospital cares for patients in English and French to meet the needs of the culturally diverse community we serve.

Interpretation services are available for patients who do not understand English or French. Sign language interpretation is also available.

Last updated on: June 29th, 2020