Parking |

Locations of parking lots

Civic Campus

View Civic map
P-1 (covered): north of the Main Entrance and south of Ruskin Street
P-2 (surface): north of Heart Institute and north of Ruskin Street
P-4 (surface): beside the Emergency Department, off Carling Avenue
P-7 (surface): across from Admitting, off Carling Avenue
Parking meters are located close to most entrances

General Campus

View General map
Critical Care Wing (CCW) Lot (surface): beside the Critical Care Wing
Parking garage (covered): beside the main entrance just off Smyth Rd
Lot A Rehabilitation Centre: near the Rehabilitation Centre entrance (limited space)
Parking meters are located at the main entrance to hospital

Riverside Campus

View Riverside map
Parking lot A (surface): outside the Main Entrance
Parking lot B (surface): outside main entrance to Medical Building at 1919 Riverside
Parking meters are located just outside of the main entrances of both buildings

Where can I buy a parking pass?

Day passes can only be purchased at pay stations.

All other parking passes can be purchased at the Security and Parking Offices, opened 24 hours a day.

Civic Campus:
Security Office (main building, main floor) or the P1 parking garage (off Ruskin Street)
Tel: 613-798-5555, 15097

General Campus:
Security and Parking Office (main building, second floor, near elevators)
Tel: 613-737-8899, 72003

Riverside Campus:
Security Office (Main Entrance – not at the parking booths)
Tel: 613-738-8400, 82110

Rehabilitation Centre:
Security office (Main Entrance)
Tel: 613-737-8899, 75610

When purchasing a pass, please keep your receipt as proof of payment.

As of Oct. 1, 2019, the maximum daily parking rate is now $13.25 per day. This continues to help the hospital improve parking services, infrastructure and equipment for patients and visitors.

While The Ottawa Hospital dedicates the majority of its on-site parking for patients and families, finding a parking space can be a challenge at our peak clinic times. As such, we recommend that you allow sufficient time to ensure you arrive on time for your appointment.

Patient drop-off and pick-up is possible at all entrances, but is limited due to the amount of traffic. Meter parking is also available at each campus to allow short-term parking for patients and visitors. It is strictly enforced.

Accessible parking

All patients and visitors parking lots and meter parking have accessible parking spaces. Parking rates for these spaces are the same as other parking rates.

Automated parking lots

All parking lots are automated except for Riverside Lot B.

Take the parking ticket with you inside. When you have completed your appointment you can pay by cash or credit card at one of our pay stations, or you can pay by credit card with express exit at the parking lot exit gates.

Grace period after payment to leave facility is 20 minutes.

Payment methods

Pay stations: Cash or credit card (Visa, MasterCard or American Express).
Express exits: Credit card only (Visa, MasterCard or American Express)

Parking lot hours of operation

Civic Campus	24 hours a day
General Campus Parking garage	24 hours a day
General Campus Critical Care Wing Lot	Daily, 5:30 a.m. to 9 p.m.
General Campus Lot A Rehabilitation Centre	24 hours a day
Riverside Campus Lot A	24 hours a day
Riverside Campus Lot B	Mon. – Thurs., 8:00 a.m. 7:00 p.m. Fri. 8:00 a.m. – 4:00 p.m.

Parking on side streets is not recommended by The Ottawa Hospital Parking Department. Time limits are very strictly enforced and tickets are issued.

Parking rates and passes

15 minutes to 0.5 hour	$3.50
0.5 hour to 1 hour	$7.00
1 hour to 1.5 hours	$11.00
1.5 hours or more (until midnight same day)	$13.00

Parking passes provide access, with in-out privileges, to patients and visitors lots at the Civic, General and Riverside campuses of The Ottawa Hospital, and are transferrable between patients and their loved ones.

*Day pass (purchase at pay station only)**	$13.25
Pass for 7 consecutive days	$44
Pass for 30 consecutive days**	$94
Pass for 5 non-consecutive days***	$33
Pass for 10 non-consecutive days***	$66
Pass for 15 non-consecutive days***	$99.50
Pass for 30 non-consecutive days***	$199

*Valid until 11:59 p.m. on the day it is purchased.

**After buying two passes of seven consecutive days, you can purchase an additional pass of 14 consecutive days for $7.50. No refunds.

***For each day, the pass is good for one calendar day. Passes will expire one year after purchase date. The minimum purchase is a pass for five non-consecutive days. No refunds.

Meter Rates

$0.25 = 2.5 minutes
$1.00 = 10 minutes

Parking revenues

All parking revenues go towards buying medical equipment and building new patient care environments.

If you require assistance

Parking Office: 613-798-5555, 15097, Monday-Friday from 8 a.m. to 8 p.m.
Security Operation: 613-761-4888, 24 hours a day
Email: parking@toh.ca