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While The Ottawa Hospital dedicates the majority of its on-site parking for patients and families, finding a parking space can be a challenge at our peak clinic times. As such, we recommend that you allow sufficient time to ensure you arrive on time for your appointment.
Patient drop-off and pick-up is possible at all entrances, but is limited due to the amount of traffic. Meter parking is also available at each campus to allow short-term parking for patients and visitors. It is strictly enforced.
Accessible parking
All patients and visitors parking lots and meter parking have accessible parking spaces. Parking rates for these spaces are the same as other parking rates.
Automated parking lots
All parking lots are automated except for Riverside Lot B.
Take the parking ticket with you inside. When you have completed your appointment you can pay by cash or credit card at one of our pay stations, or you can pay by credit card with express exit at the parking lot exit gates.
Grace period after payment to leave facility is 20 minutes.
Payment methods
Pay stations: Cash or credit card (Visa, MasterCard or American Express).
Express exits: Credit card only (Visa, MasterCard or American Express)
Parking lot hours of operation
| Civic Campus | 24 hours a day |
| General Campus Parking garage | 24 hours a day |
| General Campus Critical Care Wing Lot | Daily, 5:30 a.m. to 9 p.m. |
| General Campus Lot A Rehabilitation Centre | 24 hours a day |
| Riverside Campus Lot A | 24 hours a day |
| Riverside Campus Lot B | Mon. – Thurs., 8:00 a.m. 7:00 p.m. Fri. 8:00 a.m. – 4:00 p.m. |
Parking on side streets is not recommended by The Ottawa Hospital Parking Department. Time limits are very strictly enforced and tickets are issued.
Parking rates and passes
| 15 minutes to 0.5 hour | $3.75 |
| 0.5 hour to 1 hour | $7.25 |
| 1 hour to 1.5 hours | $11.25 |
| 1.5 hours or more (until midnight same day) | $13.50 |
Parking passes provide access, with in-out privileges, to patients and visitors lots at the Civic, General and Riverside campuses of The Ottawa Hospital, and are transferrable between patients and their loved ones.
| Day pass* (purchase at pay station only) | $13.50 |
| Pass for 7 consecutive days | $45.15 |
| Pass for 30 consecutive days** | $96.50 |
| Pass for 5 non-consecutive days*** | $33.90 |
| Pass for 10 non-consecutive days*** | $67.80 |
| Pass for 15 non-consecutive days*** | $102 |
| Pass for 30 non-consecutive days*** | $204 |
*Valid until 11:59 p.m. on the day it is purchased.
Meter Rates
$0.25 = 2.5 minutes
$1.00 = 10 minutes
Parking revenues
All parking revenues go towards buying medical equipment and building new patient care environments.
If you require assistance
Parking Office: 613-798-5555, 85600, Monday-Friday from 8 a.m. to 8 p.m.
Email: parking@toh.ca
Locations of parking lots
Civic Campus
View Civic map
P-1 (covered): north of the Main Entrance and south of Ruskin Street
P-2 (surface): north of Heart Institute and north of Ruskin Street
P-4 (surface): beside the Emergency Department, off Carling Avenue – closed
Alternative routes for patient drop-off
P-7 (surface): across from Admitting, off Carling Avenue
Parking meters are located close to most entrances
General Campus
View General map
Critical Care Wing (CCW) Lot (surface): beside the Critical Care Wing
Parking garage (covered): beside the main entrance just off Smyth Rd
Lot A Rehabilitation Centre: near the Rehabilitation Centre entrance (limited space)
Parking meters are located at the main entrance to hospital
Riverside Campus
View Riverside map
Parking lot A (surface): outside the Main Entrance
Parking lot B (surface): outside main entrance to Medical Building at 1919 Riverside
Parking meters are located just outside of the main entrances of both buildings
Last updated on: April 11th, 2022