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Resumption of parking fees
On July 1, all hospitals in the Champlain region, will return to paid parking for all staff, patients and visitors.
The decision to resume parking fees is part of the region’s overall plan to increase clinical services in our community. Over the coming weeks, hospitals will begin to see more patients parking on-site as they come to the hospital for care, as well as some staff as they return to work.
Demand for parking will be monitored closely to maximize parking availability and access to the hospital for patients.
Parking revenues help hospitals pay for medical equipment and research.
While The Ottawa Hospital dedicates the majority of its on-site parking for patients and families, finding a parking space can be a challenge at our peak clinic times. As such, we recommend that you allow sufficient time to ensure you arrive on time for your appointment.
Patient drop-off and pick-up is possible at all entrances, but is limited due to the amount of traffic. Meter parking is also available at each campus to allow short-term parking for patients and visitors. It is strictly enforced.
Accessible parking
All patients and visitors parking lots and meter parking have accessible parking spaces. Parking rates for these spaces are the same as other parking rates.
Automated parking lots
All parking lots are automated except for Riverside Lot B.
Take the parking ticket with you inside. When you have completed your appointment you can pay by cash or credit card at one of our pay stations, or you can pay by credit card with express exit at the parking lot exit gates.
Grace period after payment to leave facility is 20 minutes.
Payment methods
Pay stations: Cash or credit card (Visa, MasterCard or American Express).
Express exits: Credit card only (Visa, MasterCard or American Express)
Parking lot hours of operation
| Civic Campus | 24 hours a day |
| General Campus Parking garage | 24 hours a day |
| General Campus Critical Care Wing Lot | Daily, 5:30 a.m. to 9 p.m. |
| General Campus Lot A Rehabilitation Centre | 24 hours a day |
| Riverside Campus Lot A | 24 hours a day |
| Riverside Campus Lot B | Mon. – Thurs., 8:00 a.m. 7:00 p.m. Fri. 8:00 a.m. – 4:00 p.m. |
Parking on side streets is not recommended by The Ottawa Hospital Parking Department. Time limits are very strictly enforced and tickets are issued.
Parking rates and passes
| 15 minutes to 0.5 hour | $3.50 |
| 0.5 hour to 1 hour | $7.00 |
| 1 hour to 1.5 hours | $11.00 |
| 1.5 hours or more (until midnight same day) | $13.25 |
Parking passes provide access, with in-out privileges, to patients and visitors lots at the Civic, General and Riverside campuses of The Ottawa Hospital, and are transferrable between patients and their loved ones.
| Day pass* (purchase at pay station only) | $13.25 |
| Pass for 7 consecutive days | $44 |
| Pass for 30 consecutive days** | $94 |
| Pass for 5 non-consecutive days*** | $33 |
| Pass for 10 non-consecutive days*** | $66 |
| Pass for 15 non-consecutive days*** | $99.50 |
| Pass for 30 non-consecutive days*** | $199 |
*Valid until 11:59 p.m. on the day it is purchased.
**After buying two passes of seven consecutive days, you can purchase an additional pass of 14 consecutive days for $7.50. No refunds.
***For each day, the pass is good for one calendar day. Passes will expire one year after purchase date. The minimum purchase is a pass for five non-consecutive days. No refunds.
Meter Rates
$0.25 = 2.5 minutes
$1.00 = 10 minutes
Parking revenues
All parking revenues go towards buying medical equipment and building new patient care environments.
If you require assistance
Parking Office: 613-798-5555, 15097, Monday-Friday from 8 a.m. to 8 p.m.
Security Operation: 613-761-4888, 24 hours a day
Email: parking@toh.ca
Locations of parking lots
Civic Campus
View Civic map
P-1 (covered): north of the Main Entrance and south of Ruskin Street
P-2 (surface): north of Heart Institute and north of Ruskin Street
P-4 (surface): beside the Emergency Department, off Carling Avenue – closed
Alternative routes for patient drop-off
P-7 (surface): across from Admitting, off Carling Avenue
Parking meters are located close to most entrances
General Campus
View General map
Critical Care Wing (CCW) Lot (surface): beside the Critical Care Wing
Parking garage (covered): beside the main entrance just off Smyth Rd
Lot A Rehabilitation Centre: near the Rehabilitation Centre entrance (limited space)
Parking meters are located at the main entrance to hospital
Riverside Campus
View Riverside map
Parking lot A (surface): outside the Main Entrance
Parking lot B (surface): outside main entrance to Medical Building at 1919 Riverside
Parking meters are located just outside of the main entrances of both buildings
Where can I buy a parking pass?
Day passes can only be purchased at pay stations.
All other parking passes can be purchased at the Security and Parking Offices, opened 24 hours a day.
Civic Campus
Security Office (main building, main floor) or the P1 parking garage (off Ruskin Street)
Tel: 613-798-5555, 15097
General Campus
Security and Parking Office (main building, second floor, near elevators)
Tel: 613-737-8899, 72003
Riverside Campus
Security Office (Main Entrance – not at the parking booths)
Tel: 613-738-8400, 82110
Rehabilitation Centre
Security office (Main Entrance)
Tel: 613-737-8899, 75610
When purchasing a pass, please keep your receipt as proof of payment.
Last updated on: December 3rd, 2020