We provide a range of hospital-based services at the Civic & General campuses and we offer a number of highly specialized community-based services that complement the hospital-based services.
Consultative/educational services at the General and Civic Campuses
The MH program provides a consultation service to medical/surgical units of TOH, The Heart Institute, and the Women’s Health Centre. We also provide education through rounds and case conferences, in addition to having students from a variety of academic programs as part of our role as an Academic Health Sciences Centre.
Day Hospital Care, Acute Partial Hospitalization Program (APHP) at the General and Civic Campuses
The goal of the Acute Partial Hospitalization Program (APHP) is to provide intensive treatment to individuals with moderate to severe mental illness to help restore functioning and independent living. Patients are seen daily in a group format for four weeks.
Dialectical Behaviour Therapy
The DBT-Lite Program is a 21 week skills group for individuals with Borderline Personality Disorder. It is designed to complement the treatment participants are already receiving from hospital or community therapists.
Dialectical Behaviour Therapy is an evidence- based treatment shown by extensive research to be effective in treating Borderline Personality Disorder and other psychiatric conditions. Combining the skills group with your current therapy can speed your recovery and set you on a skilful path to a life worth living.
Inpatient Services at the General and Civic Campuses
TOH has a total of 87 inpatient beds at the two campuses. There are six beds included in this total specifically funded for the provision of specialized services for the treatment of eating disorders. The vast majority of patients admitted come through Psychiatric Emergency Services, and roughly 80-85% of patients are admitted on an involuntary basis. The average length of stay is 11-13 days, although we do have patients that have complex needs that prevent discharge to a more appropriate bed for long term care (e.g. elderly demented individuals or highly complex psychiatric/medical conditions) where the length of stay can be up to two years.
On Track: The Champlain First Episode Psychosis Program – Community Based
On Track provides care for people aged 16 to 35 years, who are experiencing symptoms of psychosis or possible early symptoms of a psychotic illness. Working with both patients and their families, we provide mental health assessment and treatment, case management, family and patient education, and support. The goals of treatment are remission of symptoms, community re-integration, and relapse prevention. Anyone can refer to On Track. Contact Information: 1355 Bank Street, Suite 208, Ottawa, ON K1H 8K7; Tel: 613-737-8069; or fax an On Track Referral Form to 613-737-8318.
Outpatient Services and Urgent Consultation Clinic at the General and Civic Campuses
TOH has two OPD units, and also offers an urgent consultation clinic. The aim of the OPD is to provide follow-up treatment for patients following discharge, where ongoing treatment is required. OPD also offers a neuroleptic clinic where patients can receive their long-acting medications. The benefit of an urgent consultation clinic, where a patient will be seen by a psychiatrist for four to six sessions following discharge is to provide rapid access to psychiatric care while an individual is being linked to ongoing treatment in the community. Access to the urgent consult clinic is generally about 14 days following referral. Only patients seen in TOH can be referred to the urgent consultation clinic.
Psychiatric Emergency Services (PES) at the General and Civic Campuses
PES is a specialized service for assessing individuals deemed to be suffering from a psychiatric illness and who are in crisis. Most individuals are referred from the Emergency physicians, although a protocol exists to ‘fast-track’ individuals known to TOH and who have no overriding medical problems. PES is located within the Emergency Department at each of the Civic and General campuses. The area dedicated for PES is a relatively small, secure unit that offers low stimulation and features to minimize risks to patients and staff (e.g. closed circuit TV, panic alarms). Patients who are seen in PES are assessed by a multidisciplinary team and once each patient’s needs are determined, individuals requiring additional mental health services will be referred to the appropriate program as required: Inpatient Services, Outpatient Services, Urgent Consultation Clinic, and other specialty clinics.
Shared Mental Health Care – Community Based
This program operates two family health teams located on four sites, and provides both consultative and direct services to patients of the family health teams. The goal is to provide supports and treatment to allow the patients to remain with the family health teams for their primary care. This program enhances access to mental health services and prevents the need for more intensive intervention (e.g. emergency room visits).
- Managing Adult Psychiatric Emergency in a Family Practice Setting – City of Ottawa
- Chronic Disease Management for Depression in Primary Care
- Development and Implementation of a Collaborative Mental Health Care Program in a Primary Care Setting – TOH Share Program
- Shared/Collaborative Care Lessons Learned from the First 5 Years of the Ottawa Experience
The Community Treatment Order Program (CTO) – Community Based
TOH provides coordination for the development and ongoing functioning of CTOs with one of three Coordinators in the region. The role is to work with clients and their families, as well as ongoing care providers, to develop, monitor and renew community treatment orders for individuals with severe and persistent mental illness who have difficulty with medication/treatment compliance.
Referrals for a CTO can be made through TOH, Hôpital Montfort or The Royal Ottawa Hospital.
The Mobile Crisis Team (MCT) – Community Based
MCT is an outreach team that is designed to provide rapid assessment of and stabilization for individuals in the community who are in crisis. TOH also is one of four hospitals that contract for the operation of the Mental Health Crisis Line, which is a bilingual 24/7 service available across all of the Champlain District (Renfrew County, City of Ottawa, Prescott-Russell Counties, Stormont, Dundas & Glengarry Counties). MCT also has an agreement with Ottawa Police Services for the operation of the Mental Health Unit of Ottawa Police. MCT operates 11 Crisis Stabilization Beds located at 5 different locations in Ottawa. A referral from a health professional or community service worker is required. Please fax The Ottawa Hospital Mobile Crisis Team Referral Form to 613-241-7710. Anyone can call the Mental Health Crisis Line at 613-722-6914 or toll free at 1-866-996-0991.
The Regional Centre for the Treatment of Eating Disorders (EDP) – Community Based
EDP serves the needs of adult patients in the Ottawa Carleton region and Eastern Ontario, who suffer from serious eating disorders that include Anorexia Nervosa, Bulimia Nervosa, Binge Eating and other eating disorders. Comprehensive multidisciplinary treatment is provided in a contained and structured environment with therapy offered almost exclusively in a group format. The program operates six inpatient beds for individuals with severe eating disorders who are at a high risk of being medically compromised because of severe weight loss and/or severe purging behaviour. There is a day treatment program and outpatient treatment for those individuals who can be served out of hospital. A physician referral is required. Contact Information: The Ottawa Hospital, General Campus, 4th Floor, 501 Smyth Road, Ottawa, ON K1H 8L6; Tel: 613-737-8042; Fax: 613-737-8085 (to send an Assessment for Eating Disorders)
Last updated on: February 22nd, 2021