Print 
Share 
Text 
To reset, hold the Ctrl key, then press 0.
Hundreds of staff members worked for weeks to carefully transfer hundreds of thousands of pieces of patient information to the Epic system in a process called cutover.
When patients visited the hospital on June 1, it was a seemingly normal day. Appointments were held, meals delivered, and tests taken. But instead of the paper charts patients were accustomed to, staff used Epic, the hospital’s newly-launched digital health network.
Even though patients might not have noticed, the transition from legacy systems to Epic was no small feat.
“Cutover and the transition to Epic was truly a once in a generation experience.”
“Because we were implementing a new electronic medical health record, it was integral to patient safety that we made sure we moved all the information that existed in our legacy system into Epic before it went live on June 1,” said Kevin Peters, Director of Surgical Care.
This process, known as cutover, took place during the 22 days leading up to Epic’s launch. It involved nearly 1,000 staff members working tirelessly to transfer thousands of data sets into the new system.
Cutover officially began on May 12, with the conversion of more than 80,000 outpatient appointments.
“We had teams of nurses, pharmacists and admitting clerks working from two screens: one displayed the legacy system, the other displayed Epic where they entered data,” said Peters. “Nurses had to go from room to room, chart to chart, taking out all the pertinent patient information and inputting it into the electronic system.”
Staff repeated the cutover process throughout every area of the hospital. They transferred everything from OR and surgical case appointments to diagnostic imaging. Through teamwork and an incredible amount of hard work, staff converted the data of 1,100 patients, 18,000 medication orders and more than 15,000 physician and nursing orders all into Epic for inpatient cases alone!
To ensure cutover was completed successfully, its progress was monitored every few hours across the six health organizations adopting Epic on June 1. As information was entered, electronic systems confirmed that the information was properly entered, and nothing was missed.
“But cutover’s success was truly validated when nurses and physicians logged into Epic for the first time,” said Peters.
“On June 1, nurses and doctors were able to log in to our new system and have all the information they needed to continue the course of care,” said Peters. “Cutover is how we made sure this transition was seamless to patients. They shouldn’t have even realized anything changed.”
This amazing achievement can be credited to the hospital staff who came together, working day, evening and night to transfer patients’ information into Epic, upholding patient safety and ultimately bringing in a new era of care.
“It was remarkable to see administrators, directors and senior team members stepping up to the plate, coming together and recognizing the importance of doing this well,” said Peters. “Cutover and the transition to Epic was truly a once in a generation experience.”
Support patient care and research at
The Ottawa Hospital
You might also like…
Meet the team that brings CAOS every night
Don’t let the CAOS team’s name fool you. Find out how these nighthawks help make sure everything runs smoothly at our campuses and satellite sites after hours.
These nurses invite you to recycle their idea
At The Ottawa Hospital, we strive to lead in sustainable health care — something we can only achieve with the help of our frontline staff. Geriatric medicine nurses Caiti and Sabrina rallied their unit together to optimize recycling and divert waste from the landfill. Find out how they binned it to win it (And we can’t promise you that that’s the last recycling pun in this article!).
More than a shirt: Orange shirts support healing and community
Pamela Meness, owner of Diamond Phoenix Creations, the Kitigan Zibi-based supplier of The Ottawa Hospital’s Every Child Matters orange t-shirts, says her business is about healing and community.
“It’s about giving them hope and purpose”: Ottawa Inner City Health’s Block Leaders program marks one year serving the community
Seven days a week, Block Leaders head out into the ByWard Market to help fellow members of their community who are unhoused or use drugs. They provide support to people in distress, respond to overdoses and even clean their neighbourhood — all with the goal of creating a safer and healthier community for everyone.
Baby on board: Nurses jump into action to help deliver baby during flight
When a woman went into labour in the middle of a seven-hour flight, Eunice and Lindsey immediately volunteered their services. The two neonatal intensive care nurses had to rely on their experience — and a little improvisation — to help deliver and resuscitate a baby girl.
“We never thought we’d save THIS much”: Big win for sustainability at the Riverside Campus
With just a few simple fixes and replacements, our facilities team has massively reduced the carbon footprint at the Riverside Campus — the equivalent of taking 229 cars off the road for a year. So, what’s the team’s secret green sauce? Read this article to find out…
Comment on this post