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Ottawa area hospitals gradually welcoming more visitors

This is a joint message from the Ottawa area hospitals: Bruyère, Montfort, The Ottawa Hospital, The Royal, The University of Ottawa Heart Institute and Queensway Carleton Hospital.

Ottawa – July 23, 2020 – Hospitals in the Ottawa area are taking a gradual approach to welcoming more visitors. This is in line with guidance from the Ontario Ministry of Health and action being taken at hospitals across the province.

Visits from essential caregivers and other visitors for compassionate reasons, who have been welcomed in hospital throughout the COVID-19 pandemic, will continue to be arranged by the patient’s care team.

Anyone planning to visit any of the following hospitals in the Ottawa area should visit that hospital’s website to review the current visitor policy before coming to hospital. Each hospital’s visitor policy is tailored to the needs of that facility.

Hospitals in the area are now restricting access to their buildings to a small number of entrances at each site. Please follow signage posted onsite and be prepared to be screened on arrival for symptoms, travel history and contact history.

To protect vulnerable patients, please:

  • Wear a face mask. If you do not have one, one will be provided. If you cannot wear a face mask, please advise screening staff at the entrance.
  • Do not visit any patient if you have a fever, cough, or difficulty breathing.
  • Wash your hands or use hand sanitizer when you enter and leave the hospital, and before and after going into a patient’s room.
  • Whenever possible, maintain a distance of 2 metres (6 feet) from those around you.

Hospital patients are at greater risk for infection as their bodies are already working hard to recover from their illness or injury. When germs are brought into the hospital from well-meaning family, caregivers or visitors, it puts all hospital patients at risk.

Media contacts:

Stéfanie Power,

Geneviève Picard,

The Ottawa Hospital:
Michaela Schreiter,

The Royal:
Karen Monaghan,

The University of Ottawa Heart Institute
Leigh B. Morris,

Queensway Carleton Hospital:
Ann Fuller,