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Important notice to all patients about Outpatient Laboratory Services

March 5, 2014 — On March 15, 2014 The Ottawa Hospital will introduce a new Laboratory Information System to all three of our sites.

What does this mean for you?

Wait times may increase in the outpatient laboratory services clinics because it will take time for our staff to adjust to the new system. Patients who have flexibility about when they schedule their visit should consider times before March 13, 2014 or after April 7, 2014.

Please contact your doctor if you don’t know whether the timing of your test can be changed. Please ask to speak to a supervisor or a medical/ scientific staff member in our Outpatient Laboratory Clinic if you have further questions or leave a message with our information line: 613-737-8899 ext. 72196 or email RLISGoLive@toh.on.ca.

Thank you for your patience and support as we work to improve patient care.