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“Will you donate your kidney?”: Hospital supports patients seeking living kidney donors


Danny Sutton-Long (right), a nurse in the Intensive Care Unit at The Ottawa Hospital, donated a kidney to friend and fellow nurse Betty Organ, who is ‘Aunt Betty’ to his two daughters: Holly, 14, and Eve, 10. “Eve said to me, ‘We’re related now because you have Dad’s kidney’,” said Betty.

Think about it: how would you go about asking family, friends or acquaintances to donate a kidney? It’s an enormous request, and it’s not always easy.

“I thought about it a lot – how I would approach somebody. You have a lot of time to think about it while on dialysis,” said Betty Organ, a cardiac care nurse, now retired from the University of Ottawa Heart Institute, who received a kidney from a friend and coworker in June 2017. (Yes, that’s her real name, and yes, she’s heard all the jokes!)

Kidney transplants improve the long-term survival of patients with kidney disease compared with dialysis. Research has shown that kidney transplants from living donors generally work better and last longer than deceased-donor transplants. And the average wait time in Ottawa for a deceased-donor kidney is three to five years.

“Patients like Betty would prefer to have a planned living-donor transplant, but many are unsure how to get started,” said Diane Dumont, Kidney Transplant Coordinator at The Ottawa Hospital. “The key is education about their options and encouraging them to get the word out about their need for a donor. If people don’t know they need a kidney, how can they help?”

Living Kidney Graphic

Still, many patients report feeling ‘the 3 Cs’ when it comes to talking about living kidney donation: conflict, concern and confusion, said Nurse Jessica McDougall, project lead for the Access to Kidney Transplantation and Living Kidney Donation project. “They have many questions: Will the conversation be uncomfortable? Will people feel pressured? How will I react if they say ‘no’?”

Among the program’s many goals is supporting patients with various strategies and tools so they feel confident talking about their need for a kidney donor. Some people have a tough time talking one-on-one with loved ones, but there are other ways:

  • Discuss it at a family gathering.
  • Send a group email.
  • Choose an advocate to help spread the word.
  • Have a practice conversation first, to boost your confidence and readiness to tell your story.

Studies show that patient conversations with their loved ones go much better than predicted, explained Jessica. Often, the reluctance patients feel to approach loved ones is matched by their loved ones’ equally strong desire to help.

Betty, an outgoing person with a lively sense of humour, did not approach people one-on-one, but rather spread the word by talking with groups of people, encouraging them to contact the Living Kidney Donor Program directly if they wanted to donate. (The donor and the recipient have separate teams to support them.)

“Given my personality, it wasn’t hard to speak to people, but I can see where it might be for others,” she said. “I was really lucky. I didn’t have to beg anybody to donate. They came forward.”

image of Danny and Betty

Danny and Ged Sutton-Long, both nurses at The Ottawa Hospital and longtime friends of Betty’s, immediately wanted to donate, and entered the rigorous screening process. Betty’s family members were ruled out, then Ged was ruled out, and finally Danny became the donor.

“We wanted the old Betty back,” he said. She had been in good health before an illness damaged her kidneys, but Betty had become so deconditioned that she could barely walk. She didn’t do well on hemodialysis. “Now, we can see Betty getting back to how she was. It’s wonderful to see.”

Both Betty and Danny praised the program and the support they received.

“The donor team makes it as easy on you as possible and they follow you, for the rest of life if you want,” said Danny. “They do make a lot of promises and they keep them.”

Betty, who has become an advocate for organ donation, is grateful not just to Danny, but to everyone who responded to her call.

“I didn’t realize I had so many genuine good friends. I never take them for granted now.”

Dates of Public Meetings
  Think before using social media to ask for a donor
Talk to the transplant team before using social media to help find a living kidney donor. The team will discuss the risks and benefits. For example, accepting a kidney from someone you don’t know is risky because you don’t know their motives. Donors must come forward freely of their own accord. It is illegal to offer money or services in exchange for organ donation in Canada. This law exists to ensure patients and donors are not put into vulnerable situations.

For more information, and a guide on how to find a kidney donor, please call the Living Kidney Donor program at 613-738-8400 ext. 82778.


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This website gives you common facts, advice and tips. Some of it may not apply to you. Please talk to your doctor, nurse or other health-care team member to see if this information will work for you. They can also answer your questions and concerns.