toh

Cancellation and Refund Policy

1. We reserve the right to cancel the P.A.R.T.Y. day due to bad weather or The Ottawa Hospital staff sickness.  We will do our best to reschedule your school however there is no guarantee.
2. If you need to cancel your P.A.R.T.Y. day you must complete and submit the Cancellation form found on-line at least two weeks in advance to ensure your $100 deposit is returned.  After that, your deposit is non-refundable.
3. If you register for a full spot you are required to bring a minimum of 30 students and a maximum of 40 students.  If you register for half a spot you are required to bring a minimum of 15 students and a maximum of 20 students.  The half spot is automatically combined with another school who has also requested a half spot.  If you are unable to fulfil the amount of students your spot requires, you must complete and submit the Cancellation form found on-line at least two weeks in advance to ensure your $100 deposit is returned.  After that, your deposit is non-refundable.
4. We reserve the right to cancel the day if you bring fewer students than the number you had originally indicated on your registration form in which case we will retain your $100 deposit.
5. If you cancel your school P.A.R.T.Y. day your spot will be re-assigned by the P.A.R.T.Y. Coordinator.  Due to the high volume of registrants your spot will automatically go to the next school on the waiting list.
6. Please identify an emergency cell phone number on your registration sheet that we can use to contact you on the day of your school’s P.A.R.T.Y.  This will give us the means to contact you in case of delays, cancellations or other situations (i.e. bad weather, school closures, etc.).

Last updated on: December 7th, 2016