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Our Team

Other Health-care Professionals

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Riverside Team

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Civic Team

Healthy Living and Diabetes Team

Our Healthy Living and Diabetes Team consists of a Registered Nurse and a Registered Dietitian in each clinic who work together to provide education and counselling to patients who are living with diabetes, who have pre-diabetes, or who have been newly diagnosed with Type 2 Diabetes.

Our Healthy Living and Diabetes Team can help you:

  • Identify personal goals
  • Manage your diabetes – including your sugar levels, foot and eye care, lifestyle changes, blood pressure, and healthy eating habits.

If you are interested in meeting with the Healthy Living and Diabetes team, or finding out what classes or sessions are currently being offered, please contact the Admin Coordinator at 613-798-5555 x13512, or by email healthydiabetes@toh.ca

Laboratory Technician/Phlebotomist

Our lab technician provides laboratory services to all Family Health Team patients of the Civic clinic.  This involves drawing blood and collecting specimens such as urine samples from patients.

Our laboratory technician can:

  • Draw blood for testing
  • Perform pregnancy tests
  • Explain to you how to complete the home kit for Colon Cancer Screening (Fecal Occult Blood Test)
  • Explain the blood tests that you are getting
  • Make you feel more comfortable and explain what she is doing if you are scared or unsure

*Please note that laboratory services at the Riverside are performed at the Riverside campus lab of The Ottawa Hospital, around the corner from our clinic.

Pharmacist

Our clinic pharmacist dispenses information, not medication.  She does not fill prescriptions. Our pharmacist can answer questions like:

  • What is the best time to take my medication?
  • Will my medicines interact with each other?
  • It is hard for me to pay for my medication, what are my alternatives?
  • What about non-prescription drugs or natural medicines?
  • Can I use my drug insurance?
  • I want to quit smoking, where can I get help?

To make an appointment with our pharmacist, please call our reception desk. No referral is needed.

Shared Mental Health Care Team

The Shared Mental Health Care team is made up of psychiatrists, two social workers, an advanced practice nurse, a Registered Nurse, and an administrative coordinator. The team works with your family doctor and other members of the Family Health Team to help patients ages 16 years and older with mental health problems.

Here is what our Shared Mental Health Care Team can do for you:

  • Individual and group counseling on psychological issues
  • Early detection of mental health issues
  • Coping with mental illness
  • Mental health medication management
  • Accessing mental health resources in the community
  • The team also offers group sessions on depression and anxiety
  • Diagnostic Clarification

At this time, the Shared Mental Health Care Team only sees Ontario patients who are 16 years or older who have been referred to them by a family doctor or resident.

Social Workers

Social workers provide counseling for individuals, couples and families, and will refer to community resources/agencies when appropriate.  Our social workers offer information and advice on a wide variety of topics, as well as offering counseling and support.  Other services such as practical problem solving for issues like housing, finances and elder care are also available.

Our social workers can offer counseling, support and information on:

  • depression
  • anxiety disorders / worry
  • anger management
  • self-esteem
  • stress management
  • parenting concerns
  • coping with illness or grief

Please note that you do not need a referral to receive social work services. If you would like to book an appointment with a social worker, please contact the front desk.

Registered Dietitians

Our dietitian provides individual and family nutrition counseling to help patients make informed choices about the food they eat, and translate nutritional information into realistic advice.  Here’s what our Registered Dietitians can do for you:

  • healthy eating on a budget
  • food allergies and intolerances
  • nutrition for healthy pregnancy
  • healthy vegetarian eating
  • nutrition for infants and children
  • vitamins and minerals for good health
  • Nutritional Management of Chronic Diseases

Please note that you do not need a referral to see a Registered Dietitian. If you would like to book an appointment with one of our Registered Dietitians, please contact the front desk.

Partnerships

Community Care Access Centre (CCAC)

The Ottawa Hospital Academic Family Health Team currently has a partnership with the Community Care Access Centre (CCAC) of Ottawa. The CCAC helps people of all ages with disabilities, the elderly, those who are too ill to remain in their own homes, and those who require special care after a hospital stay before they are able to return home. The CCAC also ensures quality health care to school-age children who have special medical needs.

Visit their website at: http://www.champlainhealthline.ca/displayService.aspx?id=20314

Last updated on: January 4th, 2017