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Lucie has more than 24 years’ experience in regulatory environments, specifically in the financial services sector which includes her time as former Commissioner and Deputy Commissioner of the Financial Consumer Agency of Canada (FCAC).

Her practice focuses on providing strategic advice in the areas of financial regulation and providing counsel to sectors that are subject to market conduct requirements, including banking, credit, insurance, and securities.  She also advises on regulatory matters related to payments and external complaints bodies.

As Commissioner of the FCAC, Lucie was responsible for the supervision and enforcement of market conduct requirements applicable to federally regulated financial entities, the promotion of financial consumer rights, and the development of information and programs to strengthen the financial literacy of Canadians.  While Commissioner, she also directed the development of a new risk-based oversight framework for federally regulated financial entities, and conducted three significant industry reviews which informed subsequent policy changes in the areas of extended auto loans, home equity lines of credit, and retail banking sales practices.  Her report to the Minister of Finance on domestic and international financial consumer protection best practices was key in informing Canada’s new Financial Consumer Protection Framework.  Canada’s first National Strategy for Financial Literacy, Count me in, Canada was also delivered under her watch.

Lucie is a member of the Board of Governors of the University of Ottawa and a member of the Board of Directors of the Community Trust Company.  She has served as an ex-officio member of the Board of Directors of Canada Deposit Insurance (CDIC); a member of the Office of the Superintendent of Financial Institutions’ (OSFI) Financial Institutions Supervisory Committee; and a member of the Department of Finance’s Senior Advisory Committee, which provides policy advice to Canada’s Minister of Finance.  She also served on the Board of Directors of the Investment Industry Regulatory Organization (IIROC) and as Chair and Vice-Chair of the International Financial Consumer Protection Organisation (FinCoNet) and is currently a member of the Financial Services Regulatory Authority of Ontario Consumer Advisory Panel.

 Appointed in June 2022 until 2025.

Last updated on: July 19th, 2022