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In a further step on The Ottawa Hospital’s Journey to Realizing Excellence, all staff members will soon receive updated ID badges that will help patients identify them more easily.
Patients have told us that they don’t always know who is caring for them. The new design and layout will make it easier for our patients, their families and visitors to read names and identify who is who. By turning the badges sideways, it gives more space to put names in larger font.
Badge buddies will hang below the ID badge and identify that person’s professional group. Samples of the badges and badge buddies were tested with patients and visitors and their feedback was incorporated into the design.
The new design will also include QR (Quick Response) codes that are readable by smart phones issued by The Ottawa Hospital. These codes will have a variety of applications that will be implemented in phases.
These updated badges and badge buddies are another way we are working to improve our patients’ experience at The Ottawa Hospital.
Jennifer Proulx
Acting Director of Quality and Patient Experience
The Ottawa Hospital
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