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Our Vision
Vision
To provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.
Mission
- The Ottawa Hospital is a compassionate provider of patient-centered care with an emphasis on tertiary-level and specialty care, primarily for residents of Eastern Ontario.
- The Ottawa Hospital educates future health-care professionals in partnership with the University of Ottawa and other affiliated universities, community colleges, and training organizations.
- The Ottawa Hospital develops, shares and applies new knowledge and technology in the delivery of patient care through world-leading research programs in partnership with the Ottawa Hospital Research Institute (OHRI).

The Ottawa Hospital also plays an active role in promoting and improving health within our community. The Ottawa Hospital collaborates with a wide range of partners to address the needs of the community and to build a strong, integrated system for regional health-care delivery.
The Ottawa Hospital functions in English and French while striving to meet the needs of the culturally diverse community we serve.
Core Values
- Compassion
- A Commitment to Quality
- Working Together
- Respect for the Individual
The Ottawa Hospital Patient Declaration of Values
As a patient of The Ottawa Hospital, I expect:
Excellent Care
- Timely and professional treatment
- Innovative approaches to meeting my health-care needs
- Commitment to research that could improve health outcomes for patients
Respectful Care
- That I, my family and my caregivers will be treated with compassion and respect
- That staff, physicians and volunteers will act with honesty, integrity and transparency
- That diversity and unique needs will be recognized and treated appropriately in a barrier-free, culturally safe and inclusive environment
Clear Communication
- To be informed, educated and responsible for decisions about my care
- That my personal health and medical information will be available and kept confidential
- That the entire health-care team, which includes me, my family and my care partners, will work together to ensure seamless care
– Employees, doctors, and volunteers at The Ottawa Hospital
Last updated on: July 22nd, 2024