Manager, Digital HCM Solutions

Inspired by research and driven by compassion!

The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Salary Range

$128,971.050 to $156,908.700/year

Position Information

The Ottawa Hospital is seeking a high energy, flexible, dynamic business leader to join its team in an exciting opportunity to server as the Manager, Digital Human Capital Management Solutions to improve operational and strategic support of process and digital business solution delivery.

Reporting to the Director, Digital Business Solutions, the Manager will provide operational and strategic support of HR business systems and related processes.  The Manager will identify, facilitate and support Digital Solution needs as they specifically relate to process and or system application support, enhancements, implementations and upgrades necessary to continue to support and advance TOH as we go forward.  In parallel, the Manager will develop a collaborative partnership with the HR business owners and support them in developing digital strategies and tactics to meet their evolving business needs.

What you will bring

• Undergraduate Degree in a related field or a combination of relevant education and experience;
• Minimum five (5) years’ experience in a business systems information systems position;
• Minimum three (3) years’ experience leading teams;
• Extensive experience analyzing, implementing and managing business process and/or application solutions in a large, complex organization;
• Experience implementing and managing numerous HCM application software/hardware platforms and operating systems;
• Experience managing large scale HCM business application enhancements, application implementations and upgrades;
• Extensive knowledge and experience with supporting HCM business systems and users in a production environment;
• Experience leading a team of developers, analysts, and administrators, and providing guidance, support, and mentorship to ensure effective operation of the HCM system;
• Experience managing large teams of information systems professionals, external consultants, vendors and end users;
• Knowledge of testing methods and cycles including quality assurance testing on business systems;
• Experience developing and coordinating adoption and learning strategies for business systems;
• Knowledge and experience using Applications Implementation Methodologies and Project Management Methodologies;
• Experience in the preparation of project business cases, scope and objectives documents, budgets, resource capacity planning, project plans and status reports;
• Experience developing and implementing policies, procedures, and best practices to ensure the stability, security, and performance of the HCM applications;
• Strong organizational and time management skills and the ability to provide direction to others in managing competing priorities and balancing multiple tasks with often unpredictable and short deadlines;
• Strong focus on customer service, teamwork and quality
• Ability to successfully work under pressure and meet tight deadlines;
• Ability to foster a culture of innovation and continuous improvement within a team or organization;
• Experience with overseeing HR focus projects;
• Excellent knowledge of HR business processes and needs;
• Solid understanding of the functions of different departments (i.e. payroll, compensation  and HR) in order to support business requirements;
• Significant experience in with HR systems.

You will stand out with

• Proficiency in English and French oral expression (advanced level) and comprehension (advanced level);.
• Experience working in a Healthcare environment;
• Experience working in a unionized environment;
• Experience with Peoplesoft, Oracle, UKG Pro.

What you can expect from us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

Interested? Apply today!

If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for JO ID 108701 by visiting Career Opportunities. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact HRSupport@toh.ca.

Deadline to apply: 11/25/2025

Last updated on: November 18th, 2025