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As a part of our commitment to quality care and patient safety, there are a few things you need to know before you visit.

Information for your appointment:

Wash Your Hands
When you arrive at any of our three campuses (Civic, General and Riverside), you will see hand-wash stations set up at each of our entrances. Please stop and wash your hands before entering the hospital.

Scent-free
Wherever possible, we have eliminated the use of products with scents or other properties that are known to cause health problems for patients, visitors, employees and volunteers. Please do not wear/use perfume, after-shave or other scented personal products in the hospital or when visiting a patient.

Violence in the Workplace
The Ottawa Hospital will not tolerate violent acts or threats directed at any employee, physician or volunteer. Security Services will be notified and take the appropriate action.

 

Questions about the care you or your family member is receiving? Contact Patient Advocacy