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TOH Volunteers

Too often we underestimate the power of a smile, a kind word, a helping hand or the smallest act of caring, all of which have the potential to improve a patient’s experience. Our volunteers at TOH personify this mission on a daily basis and through our values, provide a priceless service to our patients and families.

— Cameron Love, President and CEO

At The Ottawa Hospital, more than 1400 men, women, and young people are actively involved as volunteer association members, working to help fulfill the hospital’s vision, mission, and values.

Our volunteers represent diverse cultures, age groups, abilities, and life experiences. Some are looking ahead to future careers in health care; others are looking back over the rich life experiences that have equipped them for their role as volunteers. Whatever their backgrounds, all of our volunteers are working to enhance the quality of care offered in our hospital. Our volunteers truly are People Helping People.

Thinking about volunteering? All you need is a willingness to help people, a little time to share and a desire to challenge yourself. Your gift of time and energy would be invaluable to our patients and staff.


Retirees share their stories about why they volunteer at The Ottawa Hospital.

Thank you for your interest in volunteering with The Ottawa Hospital where it is our vision to provide each patient with the world-class care, exceptional service, and compassion that we would want for our loved ones.

Commitment and Qualifications

  • Eight-month commitment (50 hour minimum for summer students). Cottagers and snowbirds are welcome!
  • Most assignments require one shift of 3-4 hours per week.
  • Desire to provide EXCELLENT customer service at all times
  • Excellent at working in a cooperative team environment
  • Eager to participate in courses and change practices in continuous pursuit of excellence
  • Age requirements: 16 yrs and up


To ensure the best quality of volunteers and services offered, we have a thorough screening and training process. If a good fit is found for your interests and availability, it can take 1 to 2 months to start volunteering. Please note that in order for information to be current, we keep applications for a period of four months, after which, you need to re-apply.

For those interested in applying to volunteer at TOH, we are currently recruiting for the following positions: 

  • Entrance Navigators – on-site, working in partnership with the Entrance Screeners; must be able to stand for long periods, must be able to lift boxes of approximately 10 pounds; conversational French preferred 
  • Remote/Virtual assignments – work from home volunteers will require a quiet space, reliable computer, internet connection and telephone (if volunteers are on-site, equipment will be provided) 
  • Episodic assignments – volunteering for on-site events and short-term assignments 

If you would like to apply for one of these positions, we invite you to complete an application form. Once your application is submitted, you will receive an automated reply with next steps (you may need to check your junk folder). 

*These roles are available Monday to Friday during workday hours. We do not have any weekend or evening opportunities available at this time. 

*We require a commitment of at least 8 months.

*Please note that all volunteers are required to be fully vaccinated for Covid-19 (minimum of 2 doses, but 3 are recommended). 

Application form

Other volunteer opportunities with The Ottawa Hospital

The Ottawa Hospital Foundation organizes events throughout the year, raising much-needed funds for patient care and research at The Ottawa Hospital. Volunteers are needed for various positions including registration, logistics and onsite event services. If you are interested in volunteering for an upcoming event contact: or 613-798-5555 x 19832

Last updated on: September 21st, 2022