Manager, Contracting and Procurement Services

About the Ottawa Hospital

Reshaping the future of Health care!

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information

Reporting to the Director, Supply Chain Operations, the Manager, Contracting & Procurement Services (Category & Supplier Relationship Management) is responsible for developing, implementing and managing leading edge supply chain management services and initiatives that will drive sustainable value and achieve efficiencies for the hospital and its affiliated organisations. The Manager, leads a team of professionals in performing several key category management and supporting functions within the TOH supply chain management model, namely; category strategy, performance management, supplier relationship management, stakeholder engagement strategy, compliance management, demand and spend management, master data management and technology enablement. He/she is responsible for providing ongoing consulting expertise, and establishing and maintaining effective working relationships with management, internal clients, suppliers, and other stakeholders.

As a member of the Contracting and Procurement Services management team, this position will play a key role in meeting the team’s goal to be recognized and trusted as leading procurement professionals, driven by results, providing strategic value and industry best practices to support world class care.

What you will bring

• Undergraduate Degree in a relevant filed e.g. business, supply chain, commerce or economics;
• Minimum Five(5) years proven experience managing complex supply chain management or strategic sourcing projects, preferably in a healthcare environment;
• Experience in a management role which includes knowledge of policies and practices on hiring, dismissal and performance management;
• Experience managing and/or practical application of business intelligence tools, decision support, performance measurement, business planning and/or compliance preferably in a supply chain environment;
• Expert knowledge of supply chain management activities; category management, strategic sourcing, contract management, order management and supplier relationship management;
• Strong knowledge of supply chain management strategy and governance supporting processes; vision, mission and goal setting, policy and process development, legislative framework, performance management and continuous improvement;
• Knowledge of trends and developments in the broader public sector and healthcare procurement environment;
• Knowledge of Contract Law, laws of competitive bidding, the broader public sector procurement regulations, provincial and federal legislation, Trade Agreements;
• Knowledge of Supply chain and business computer applications, including MS Office 365, Oracle P2P, eTendering;
• Strategic Leadership skills developed, preferably in a public sector organization and supply chain function, in order to translate organizational vision, mission and goals into clear and effective strategic and operational policies, plans, programs and services;
• Excellent problem solving abilities and innovative thinking to influence creative business approaches, enhance client satisfaction, and deliver measurable results and cost savings for clients in a fast-paced environment;
• Supply market analysis, economic and statistical analysis and research techniques;
• Performance measurement, program analysis, development, implementation and evaluation techniques;
• Strong analytical and business acumen and planning skills with a proven track record for short, medium and long-term goal and objective setting;
• Ability to assess and effectively manage financial, reputational, legal and operational risks; takes calculated risks after mitigation and seeks new solutions through questioning and challenging the status quo;
• Ability to build collaborative relationships, fostering trust, cooperation and mutual agreement and manage service levels and expectations;
• Change management skills to plan effectively for and manage change by shifting priorities and adapting to changes to meet organizational and program requirements; communicates change in a manner that invites support; keeps staff and/or clients informed;
• Ability to engage employees, promoting a culture of trust, mutual respect and cooperation; coaching, mentoring and training skills to develop staff.

You will stand out with

• Certified Supply Chain Management Professional (or equivalent);
• Proficiency in English and French oral expression (level 4 - advanced) and comprehension (level 4 - advanced).

The Ottawa Hospital uses a 5-level language proficiency scale to define the required level of language skills in English and in French for positions at the Hospital, and to evaluate job candidate language skills. Language proficiency requirements are based on the nature of the position and the level of interaction with French and English-speaking clients.

What you can expect from us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.