
Caring for patients with acquired brain injuries can sometimes take a heavy toll. This work often involves supporting families as they adjust to the new reality that the brain injury has taken away the person they once knew. Before COVID, the team at the Acquired Brain Injury Inpatient Unit (ABI) at The Ottawa Hospital’s Rehabilitation Centre would find comfort in coming together to talk after a tough day – and to share the occasional hug.
When the pandemic hit, social distancing protocols prevented staff comforting one another in the same way. They could only lend an ear to one another from six feet apart – a far cry from a warm hug.
Stacey Smith, a behavioral therapist who has worked at The Ottawa Hospital for 19 years, recently wrote to Christina Stapper, potter and owner of CMS Pottery, with an idea.

“I thought, what if I could gift my colleagues with a handmade hug mug – something as beautiful and unique as they are to show what they mean to me and what they bring to the table – something to show that while we may be physically-distanced, we are not alone,” says Stacey.
Touched by Stacey’s letter, Christina launched the ‘Heart Hug Mug’ Campaign at CMS Pottery on February 1. She created 40 specially-designed mugs featuring red 3D hearts. Each mug was unique – just like the people they were made for.

For each Heart Hug mug purchased by the public, CMS Pottery would donate one mug to ABI unit staff. Heart Hug mug sales and support soared; 40 mugs were sold in the first 39 minutes of the campaign. Now, all 40 members of the ABI unit have their very own Heart Hug mug, thanks to Stacey.

Stacey wrote this special note to each ABI Heart Hug mug recipient: “When you wrap your hands around your mug, know that I have my arms around you.”
Sending you all the hugs, Ward C!
Support patient care and research at
The Ottawa Hospital
You might also like…
Dr. Kathleen Gartke appointed to the Order of Ontario
The Ottawa Hospital is proud to share that Dr. Kathleen Gartke has recently been appointed to the Order of Ontario, the province’s highest honour. A pioneering orthopedic surgeon, Dr. Gartke has been recognized for advancing patient care and women’s leadership in medicine.
Black History Month: A time to honour, celebrate and listen
Four members of The Ottawa Hospital’s Black community reflect on what this important month means to them.
Dr. John Bell and Stephen Beckta inducted into the Order of Canada
The Ottawa Hospital is proud to share that on December 31, 2025, two members of our team were inducted into the Order of Canada. Congratulations Dr. John Bell and Stephen Beckta.
Everyone at our hospital plays a role in research. Here’s how
It’s Research Week at The Ottawa Hospital. Check out this video to hear from some of the incredible people fuelling our discoveries that are having an impact around the world.
How the Robin Easey Centre supports recovery after a brain injury
“When our clients have a purpose — even something as simple as a meaningful activity — it gives them new hope in life.” In this short Q&A, discover how the team at the Robin Easey Centre helps clients rebuild their daily routines and regain their independence after an acquired brain injury.
Bringing communities together, one stitch at a time
In celebration of June being both National Indigenous History Month and Pride Month, The Ottawa Hospital hosted a beading workshop for Indigenous and 2SLGBTQIA+ staff and their allies.
To reset, hold the Ctrl key, then press 0.