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About On Track

The On Track program is a community service of The Ottawa Hospital. Located in a professional medical building across from Billings Bridge shopping centre, we provide care to people aged 16 to 35 who are experiencing psychosis.

Working with both patients and their families, we provide mental health treatment, education, case management and many other essential services that help people with psychosis to get their lives back on track.

Patients referred to On Track are quickly given a screening assessment. Based on this assessment, they might be offered treatment in On Track or they might be referred to other programs or resources.

Where appropriate, the doctor who referred the patient is expected to stay involved with the patient and to accept the patient back into his/her practice when the program is completed. On Track offers treatment for a period of up to three years.

Some facts about On Track

  • The program serves the Champlain District (from Deep River to Cornwall), an area with a population of about 1.2 million.
  • We accept individuals aged 16 to 35 years who are experiencing symptoms of psychosis who have:
    • less than six months of prior treatment, and
    • symptoms that are not explained by drug abuse or other mental health problems
  • On Track is a bilingual service (French and English).
  • On Track has various partnerships with community-based health and social services, including the Canadian Mental Health Association, Ottawa Salus, Community Health Centres, Mobile Crisis Team, the Schizophrenia Society and others.

About our team

The On Track team includes:

  • Administrative staff
  • Dietician
  • Neuropsychologist
  • Occupational therapist
  • Psychiatrists
  • Psychologists
  • Recreational therapist
  • Registered nurses
  • Registered social workers
  • Research staff
  • Students and residents completing specialty training while under supervision