Improving care with a simple "Hello”

The simple act of staff introducing themselves to patients can calm fears and establish trust. The Ottawa Hospital is one of the first in North America to adopt the #HelloMyNameIs campaign.

Inuk patient uses tradition to heal his spirit

Residential school survivor Robert Ukaliannuk embodied lifelong strength and resilience as he celebrated the end of his cancer treatment with a dance.

Good Wishes program delivers a smile

Priscilla Kelly sits in a hospital bed as she reads a Good Wishes note from a friend

Patient Priscilla Kelly received a special delivery through The Ottawa Hospital's Good Wishes program. Friends from as far away as Australia wished her well and brightened her day.

Nurses win team award for their healing environment

Clinical Manager Maureen McGrath (right) and Clinical Care Leader Katelynn Carroll (left) in 7 East

Former patient Ian Asquith nominated the nurses on 7 East at the General Campus for the annual team nursing award after spending two months in their care.