{"id":24842,"date":"2017-04-06T14:43:21","date_gmt":"2017-04-06T18:43:21","guid":{"rendered":"http:\/\/toh.wpengine.com\/fr\/?page_id=24842"},"modified":"2026-03-06T14:19:01","modified_gmt":"2026-03-06T19:19:01","slug":"mychart","status":"publish","type":"page","link":"https:\/\/www.ottawahospital.on.ca\/fr\/patients-et-visiteurs\/mychart\/","title":{"rendered":"MyChart"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"740\" height=\"330\" src=\"https:\/\/www.ottawahospital.on.ca\/wp-content\/uploads\/2019\/12\/MyChart-740_330-1.jpg\" alt=\"MyChart\" class=\"wp-image-51130\" srcset=\"https:\/\/www.ottawahospital.on.ca\/wp-content\/uploads\/2019\/12\/MyChart-740_330-1.jpg 740w, https:\/\/www.ottawahospital.on.ca\/wp-content\/uploads\/2019\/12\/MyChart-740_330-1-600x268.jpg 600w, https:\/\/www.ottawahospital.on.ca\/wp-content\/uploads\/2019\/12\/MyChart-740_330-1-300x134.jpg 300w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"contact-text-inner toh-blue\">\n<p class=\"contact-text\">Si vous avez des questions auxquelles nous ne r\u00e9pondons pas ici,<br>appelez l\u2019\u00e9quipe de soutien de MyChart 613-798-5555 poste 77219<\/p>\n<p><a class=\"email-btn\" href=\"mailto:mychart@lho.ca\">mychart@lho.ca<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"border-blue\">\n<h2>Il est maintenant possible de payer vos factures d\u2019h\u00f4pital dans MyChart!<\/h2>\n<p>Vous pouvez \u00e0 pr\u00e9sent payer vos factures d\u2019h\u00f4pital directement dans MyChart \u2013 inutile de contacter le Service des finances. Il suffit de vous connecter \u00e0 votre compte MyChart ou d\u2019utiliser la nouvelle option&nbsp;\u00abPayer en tant qu\u2019invit\u00e9\u00bb. Payer vos factures est maintenant plus facile et rapide.&nbsp;<\/p>\n<h3>Pourquoi payer votre facture dans MyChart?<\/h3>\n<ul>\n<li><strong>S\u00e9curis\u00e9<\/strong> :&nbsp;L\u2019information sur votre paiement est conserv\u00e9e en toute s\u00e9curit\u00e9 gr\u00e2ce \u00e0 une protection sp\u00e9ciale. Les d\u00e9tails de votre carte de cr\u00e9dit ne sont jamais stock\u00e9s ni dans MyChart ni \u00e0 L\u2019H\u00f4pital d\u2019Ottawa.<\/li>\n<li><strong>Pratique<\/strong> :&nbsp; Consultez votre solde, vos pr\u00e9c\u00e9dents paiements et t\u00e9l\u00e9chargez des re\u00e7us \u00e0 des fins d\u2019assurance ou d\u2019imp\u00f4t \u2013 en tout temps, et \u00e0 un seul et m\u00eame endroit.&nbsp;<\/li>\n<li><strong>Flexible<\/strong> :&nbsp;Choisissez comment et quand vous voulez payer.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/epicapps.toh.ca\/mychart\/Authentication\/Login?\">Connectez-vous \u00e0 MyChart<\/a>&nbsp;et commencez \u00e0 g\u00e9rer vos factures d\u00e8s aujourd\u2019hui!&nbsp;<\/p>\n<p>Pour obtenir plus d\u2019information, consultez la <a href=\"#faq\">Foire aux questions dans MyChart<\/a>.<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">&nbsp;Qu&rsquo;est-ce que MyChart ?<\/h2>\n\n\n\n<p><span data-contrast=\"auto\"><a class=\"Hyperlink SCXW206929576 BCX8\" href=\"https:\/\/epicapps.toh.ca\/mychart\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW206929576 BCX8\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW206929576 BCX8\" data-ccp-charstyle=\"Hyperlink\">MyChart<\/span><\/span><\/a><span class=\"TextRun SCXW206929576 BCX8\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW206929576 BCX8\">\u202f<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW206929576 BCX8\">est<\/span><span class=\"NormalTextRun SCXW206929576 BCX8\"> un portail technologique gratuit et s\u00e9curis\u00e9 qui vous permet d\u2019acc\u00e9der aux&nbsp;<\/span><\/span><\/span><span data-contrast=\"auto\">informations tir\u00e9es de votre dossier m\u00e9dical sur le Web ou au moyen d\u2019une application mobile. <\/span><span data-contrast=\"auto\">Vous pouvez aussi l\u2019utiliser pour g\u00e9rer certains de ces renseignements sur votre sant\u00e9. MyChart permet de:<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span data-contrast=\"auto\">Voir les&nbsp;d\u00e9tails&nbsp;de&nbsp;rendez-vous \u00e0&nbsp;venir&nbsp;et vous y&nbsp;pr\u00e9inscrire<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/li>\n\n\n\n<li><span data-contrast=\"auto\">Recevoir&nbsp;des rappels de&nbsp;vos&nbsp;rendez-vous<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/li>\n\n\n\n<li><span data-contrast=\"auto\">Consulter le&nbsp;sommaire&nbsp;de&nbsp;vos&nbsp;rendez-vous<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/li>\n\n\n\n<li><span data-contrast=\"auto\">Prendre&nbsp;connaissance&nbsp;des&nbsp;r\u00e9sultats&nbsp;de tests<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/li>\n\n\n\n<li><span data-contrast=\"auto\">Consulter la&nbsp;plupart&nbsp;des notes de&nbsp;votre&nbsp;m\u00e9decin<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/li>\n\n\n\n<li><span data-contrast=\"auto\">T\u00e9l\u00e9charger&nbsp;des&nbsp;lettres&nbsp;demand\u00e9es&nbsp;\u00e0&nbsp;votre&nbsp;m\u00e9decin&nbsp;(par&nbsp;exemple&nbsp;pour justifier&nbsp;une&nbsp;absence du travail&nbsp;ou&nbsp;de&nbsp;l\u2019\u00e9cole)<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/li>\n\n\n\n<li><span data-contrast=\"auto\">R\u00e9pondre&nbsp;aux questionnaires de&nbsp;l\u2019h\u00f4pital&nbsp;dans le&nbsp;confort&nbsp;de&nbsp;votre&nbsp;domicile<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/li>\n\n\n\n<li><span data-contrast=\"auto\">Mettre \u00e0 jour les&nbsp;renseignements&nbsp;sur&nbsp;vos&nbsp;m\u00e9dicaments,&nbsp;vos&nbsp;allergies et&nbsp;vos&nbsp;probl\u00e8mes&nbsp;de sant\u00e9<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/li>\n\n\n\n<li><span data-contrast=\"auto\">G\u00e9rer&nbsp;les&nbsp;soins&nbsp;d\u2019un&nbsp;proche<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/li>\n\n\n\n<li><span data-contrast=\"auto\">Examiner les&nbsp;renseignements&nbsp;sur&nbsp;votre&nbsp;assurance-sant\u00e9<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/li>\n\n\n\n<li><span data-contrast=\"auto\">Consulter vos relev\u00e9s de compte de l\u2019H\u00f4pital et les soldes impay\u00e9s&nbsp;<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/li>\n\n\n\n<li><span data-contrast=\"auto\">Payer vos factures de l\u2019H\u00f4pital et consulter l\u2019historique complet des paiements<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/li>\n\n\n\n<li><span data-contrast=\"auto\">Consulter et t\u00e9l\u00e9charger vos re\u00e7us, y compris les re\u00e7us d\u00e9taill\u00e9s aux fins d\u2019assurance et d\u2019imp\u00f4t<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/li>\n\n\n\n<li><span data-contrast=\"auto\">Configurer, modifier ou consulter des modalit\u00e9s de paiement<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/li>\n\n\n\n<li><span data-contrast=\"auto\">Modifier&nbsp;vos&nbsp;renseignements&nbsp;personnels.<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<p><span data-contrast=\"auto\">Si vous&nbsp;voulez&nbsp;acc\u00e9der&nbsp;\u00e0 MyChart de&nbsp;l\u2019ext\u00e9rieur&nbsp;du pays,&nbsp;sachez&nbsp;que&nbsp;vos&nbsp;renseignements&nbsp;personnels sur la sant\u00e9&nbsp;pourraient&nbsp;\u00eatre&nbsp;transf\u00e9r\u00e9s&nbsp;et&nbsp;conserv\u00e9s&nbsp;sur des&nbsp;serveurs&nbsp;\u00e0&nbsp;l\u2019ext\u00e9rieur&nbsp;du Canada,&nbsp;o\u00f9&nbsp;les&nbsp;lois&nbsp;de protection des&nbsp;renseignements&nbsp;personnels&nbsp;pourraient&nbsp;\u00eatre&nbsp;moins&nbsp;strictes.<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/p>\n\n\n\n<p class=\"text-center paddingtop20 paddingbottom20\"><a class=\"btn_endeavour\" href=\"https:\/\/epicapps.toh.ca\/mychart\/\" target=\"_blank\" rel=\"noopener\">Se connecter \u00e0 MyChart<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Politique sur les courriels aux patients \u2013 mise \u00e0 jour<\/h2>\n\n\n\n<p>Si votre adresse courriel se trouve dans votre dossier de sant\u00e9 \u00e9lectronique \u00e0 l\u2019H\u00f4pital, nous pourrions communiquer avec vous au sujet de r\u00e9sultats d\u2019examens, de conseils m\u00e9dicaux, de rendez-vous ou de sondages. Pour ne plus recevoir ces courriels, vous pouvez faire deux&nbsp;choses&nbsp;:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Modifier vos pr\u00e9f\u00e9rences de communication dans vos param\u00e8tres de <a href=\"https:\/\/www.ottawahospital.on.ca\/fr\/patients-et-visiteurs\/mychart\/\">MyChart<\/a> OU<\/li>\n\n\n\n<li>Pour obtenir de l\u2019aide, composez le 613-798-5555, poste 77219, ou \u00e9crivez \u00e0 <a href=\"mailto:mychart@lho.ca\">mychart@lho.ca<\/a>.<\/li>\n<\/ul>\n\n\n\n<p>Votre adresse courriel demeurera confidentielle et nous pourrons seulement l\u2019utiliser pour vous envoyer de l\u2019information sur votre sant\u00e9 ou votre exp\u00e9rience comme patient.<\/p>\n\n\n\n<div class=\"border-blue\">\n<p><strong>Remarque<\/strong><strong> : Dans une situation d\u2019urgence, ne communiquez <u>pas par courriel<\/u> avec l\u2019H\u00f4pital ou \u00e0 votre professionnel de la sant\u00e9. Appelez le 911.<\/strong><\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Bienvenue \u00e0 MyChart : Guide d\u2019utilisation rapide<\/h2>\n\n\n\n<p>\u00cates-vous un nouvel utilisateur de MyChart?&nbsp;Dans cette vid\u00e9o, vous apprendrez \u00e0 utiliser diff\u00e9rentes fonctionnalit\u00e9s et \u00e0 personnaliser votre page d\u2019accueil pour vous aider \u00e0 trouver plus facilement des renseignements importants sur la sant\u00e9.&nbsp;Nous regarderons ensemble la cr\u00e9ation de raccourcis sur la page d\u2019accueil, comment les fonctionnalit\u00e9s de recherche et de navigation vous aident \u00e0 trouver rapidement des renseignements, et comment utiliser la fonctionnalit\u00e9 \u00ab The Health Feed \u00bb.&nbsp;De plus, vous apprendrez o\u00f9 trouver votre r\u00e9sum\u00e9 de facturation et comment faire des paiements en ligne et des modalit\u00e9s de paiement, et aussi produire une facture d\u00e9taill\u00e9e.&nbsp;D\u00e9couvrez comment tirer le maximum de MyChart.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Bienvenue \u00e0 MyChart : Guide d\u2019utilisation rapide\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/byzNwqtIfvg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faq\">Foire aux questions<\/h2>\n\n\n\n<p>Cliquez sur un sujet pour voir la question qui s\u2019y rapporte.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Renseignements g\u00e9n\u00e9raux<\/h3>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-6869bd6 is-style-default\" data-block-id=\"6869bd6\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-4bb69d6 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"4bb69d6\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-4bb69d6-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-4bb69d6-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-537827c\" data-block-id=\"537827c\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-a09d502\" id=\"strong-how-can-i-pay-hospital-invoices-through-my-chart-strong\" data-block-id=\"a09d502\"><h4 class=\"stk-block-heading__text\"><strong>Qu\u2019est-ce que MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-684c947\" data-block-id=\"684c947\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-684c947\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-684-c-947-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-684-c-947-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-c655bc3 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"c655bc3\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-c655bc3-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-c655bc3-inner-blocks\">\n<p>MyChart est un portail en ligne gratuit et s\u00e9curis\u00e9 accessible par un navigateur Web ou par une appli mobile qui permet d\u2019acc\u00e9der aux renseignements vers\u00e9s dans votre dossier m\u00e9dical. Vous pouvez aussi l\u2019utiliser pour g\u00e9rer certains de ces renseignements sur votre sant\u00e9. MyChart permet de:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>voir les d\u00e9tails de rendez-vous \u00e0 venir et vous y pr\u00e9inscrire<\/li>\n\n\n\n<li>recevoir des rappels de vos rendez-vous<\/li>\n\n\n\n<li>consulter le sommaire de vos rendez-vous<\/li>\n\n\n\n<li>prendre connaissance des r\u00e9sultats de tests<\/li>\n\n\n\n<li>consulter la plupart des notes de votre m\u00e9decin<\/li>\n\n\n\n<li>t\u00e9l\u00e9charger des lettres demand\u00e9es \u00e0 votre m\u00e9decin (par exemple pour justifier une absence du travail ou de l\u2019\u00e9cole)<\/li>\n\n\n\n<li>r\u00e9pondre aux questionnaires de l\u2019h\u00f4pital dans le confort de votre domicile<\/li>\n\n\n\n<li>mettre \u00e0 jour les renseignements sur vos m\u00e9dicaments, vos allergies et vos probl\u00e8mes de sant\u00e9<\/li>\n\n\n\n<li>g\u00e9rer les soins d\u2019un proche<\/li>\n\n\n\n<li>examiner les renseignements sur votre assurance-sant\u00e9<\/li>\n\n\n\n<li>consulter les factures \u00e0 payer<\/li>\n\n\n\n<li>modifier vos renseignements personnels.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-355f3c9 is-style-default\" data-block-id=\"355f3c9\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-19db915 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"19db915\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-19db915-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-19db915-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-1fbc72f\" data-block-id=\"1fbc72f\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-56fd1ec\" id=\"a-class-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-2-a-why-should-i-use-my-chart-a-a\" data-block-id=\"56fd1ec\"><h4 class=\"stk-block-heading__text\"><strong>Quel est le co\u00fbt de l\u2019acc\u00e8s \u00e0 MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-208925f\" data-block-id=\"208925f\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-208925f\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-208925-f-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-208925-f-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-0cb4704 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"0cb4704\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-0cb4704-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-0cb4704-inner-blocks\">\n<p>Vous n\u2019avez pas \u00e0 payer pour acc\u00e9der \u00e0 MyChart. Ce service est offert gratuitement aux patients..<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-d7433a3 is-style-default\" data-block-id=\"d7433a3\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-817570b stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"817570b\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-817570b-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-817570b-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-17dc281\" data-block-id=\"17dc281\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-97a0467\" id=\"a-class-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-3-a-what-is-pre-registration-a-a\" data-block-id=\"97a0467\"><h4 class=\"stk-block-heading__text\"><strong>Pourquoi devrais-je utiliser MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-06d0b6a\" data-block-id=\"06d0b6a\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-06d0b6a\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-06-d-0-b-6-a-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-06-d-0-b-6-a-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-b67d6f8 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"b67d6f8\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-b67d6f8-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-b67d6f8-inner-blocks\">\n<p>Bien des patients trouvent MyChart utile parce qu\u2019il leur fournit un moyen facile de consulter les renseignements sur leur sant\u00e9. Lorsque les patients ont les renseignements dont ils ont besoin, ils ont tendance \u00e0 :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>se sentir mieux inform\u00e9s sur leur sant\u00e9<\/li>\n\n\n\n<li>prendre de meilleures d\u00e9cisions au sujet de leur sant\u00e9<\/li>\n\n\n\n<li>avoir des discussions plus constructives avec leur m\u00e9decin<\/li>\n\n\n\n<li>discuter avec leur m\u00e9decin de leur mieux-\u00eatre<\/li>\n\n\n\n<li>tirer pleinement profit de la consultation de leur m\u00e9decin.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-640f3b1 is-style-default\" data-block-id=\"640f3b1\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-95950cf stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"95950cf\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-95950cf-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-95950cf-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-6b83992\" data-block-id=\"6b83992\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-24a157b\" id=\"a-class-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-4-a-can-i-schedule-an-appointment-through-my-chart-a-a\" data-block-id=\"24a157b\"><h4 class=\"stk-block-heading__text\"><strong>Qu\u2019est-ce qu\u2019une pr\u00e9inscription?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-5df8618\" data-block-id=\"5df8618\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-5df8618\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-5-df-8618-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-5-df-8618-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-8030e0d stk-block-accordion__content\" data-v=\"4\" data-block-id=\"8030e0d\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-8030e0d-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-8030e0d-inner-blocks\">\n<p>La fonction de pr\u00e9inscription dans MyChart vous permet de vous inscrire en ligne \u00e0 un rendez-vous une semaine \u00e0 l\u2019avance. Lorsque vous cliquez sur le bouton de pr\u00e9inscription (\u00ab&nbsp;e-preregistration&nbsp;\u00bb) \u00e0 c\u00f4t\u00e9 de votre prochain rendez-vous, vous pouvez mettre \u00e0 jour vos m\u00e9dicaments, vos allergies, vos probl\u00e8mes de sant\u00e9 et vos contacts en cas d\u2019urgence. Si des questionnaires sont li\u00e9s \u00e0 votre prochain rendez-vous, vous pouvez les remplir en m\u00eame temps que votre pr\u00e9inscription.<\/p>\n\n\n\n<p>La pr\u00e9inscription en ligne vous permettra de vous inscrire plus rapidement lors de votre venue \u00e0 la clinique. En fournissant des informations \u00e0 jour lors de la pr\u00e9inscription, vous vous assurez que votre dossier m\u00e9dical est exact et complet. Nous pourrons ainsi consacrer plus de temps \u00e0 vos probl\u00e8mes de sant\u00e9 lors de votre visite.<\/p>\n\n\n\n<p>Lire les directives pour en savoir plus.&nbsp;<a href=\"https:\/\/epicapps.toh.ca\/mychart\/epreregfr.pdf\">directives<\/a><\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-5ca4aaf is-style-default\" data-block-id=\"5ca4aaf\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-b24b44e stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"b24b44e\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-b24b44e-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-b24b44e-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-43b2bc8\" data-block-id=\"43b2bc8\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-0245a2e\" id=\"a-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-5-how-does-it-work-a\" data-block-id=\"0245a2e\"><h4 class=\"stk-block-heading__text\"><strong>Comment prendre un rendez-vous dans MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-713ad30\" data-block-id=\"713ad30\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-713ad30\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-713-ad-30-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-713-ad-30-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-85909d0 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"85909d0\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-85909d0-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-85909d0-inner-blocks\">\n<p>Certains patients qui utilisent MyChart ont d\u00e9sormais la possibilit\u00e9 de planifier leur prochain rendez-vous dans une clinique. Pour l\u2019instant, cette option est disponible pour certains patients dans les cliniques qui font partie de notre projet pilote pour voir si les am\u00e9liorations que nous apportons fonctionnent bien. Si c\u2019est le cas, cette option pourra \u00eatre propos\u00e9e \u00e0 un plus grand nombre de patients \u00e0 l\u2019avenir.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">&nbsp;Comment cela fonctionne-t-il?<\/h4>\n\n\n\n<p>Lorsque votre m\u00e9decin saisit une ordonnance de rendez-vous dans le syst\u00e8me, vous recevez une notification par courriel. Vous pouvez ouvrir une session dans MyChart, afficher les d\u00e9tails de votre rendez-vous et choisir la plage horaire que vous convient \u00e0 l\u2019aide des outils de recherches fournis. Lorque vous aurez confirm\u00e9 mes renseignements pesonnels, cliquez sur \u00ab Planifier le rendez-vous \u00bb pour confirmer le rendez-vous. Vous verrez la confirmation de votre rendez-vous programm\u00e9 sous l\u2019onglet \u00ab Visites \u00bb dans MyChart.<\/p>\n\n\n\n<p>Lire les directives pour en savoir plus.&nbsp;<a href=\"https:\/\/epicapps.toh.ca\/mychart\/ScheduleFR.pdf\">directives<\/a><\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-f952ef4 is-style-default\" data-block-id=\"f952ef4\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-f2473bf stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"f2473bf\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-f2473bf-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-f2473bf-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-f403b35\" data-block-id=\"f403b35\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-39eb99c\" id=\"a-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-5-a-is-there-a-waitlist-i-can-join-if-i-want-an-earlier-appointment-a-a\" data-block-id=\"39eb99c\"><h4 class=\"stk-block-heading__text\"><strong>Puis-je m\u2019inscrire sur une liste d\u2019attente pour obtenir un rendez-vous devanc\u00e9?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-f5ca891\" data-block-id=\"f5ca891\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-f5ca891\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-f-5-ca-891-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-f-5-ca-891-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-d73e71c stk-block-accordion__content\" data-v=\"4\" data-block-id=\"d73e71c\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-d73e71c-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-d73e71c-inner-blocks\">\n<p>Oui. Vous pouvez ajouter votre nom \u00e0 une liste d\u2019attente au moment de planifiez un rendez-vous. Si une plage horaire se lib\u00e8re apr\u00e8s une annulation, vous recevrez une notification de MyChart.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-ae645b4 is-style-default\" data-block-id=\"ae645b4\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-47a75de stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"47a75de\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-47a75de-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-47a75de-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-3a175a1\" data-block-id=\"3a175a1\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-27289e9\" id=\"a-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-5-a-how-do-i-schedule-the-new-appointment-that-was-offered-to-me-via-the-waitlist-a-a\" data-block-id=\"27289e9\"><h4 class=\"stk-block-heading__text\"><strong>Comment puis-je programmer le nouveau rendez-vous propos\u00e9?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-9e67f8c\" data-block-id=\"9e67f8c\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-9e67f8c\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-9-e-67-f-8-c-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-9-e-67-f-8-c-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-dda7d63 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"dda7d63\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-dda7d63-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-dda7d63-inner-blocks\">\n<p>Lorsque vous \u00eates sur la liste d\u2019attente et qu\u2019une nouvelle plage horaire se lib\u00e8re, MyChart vous envoie une notification. Vous pouvez voir les d\u00e9tails du nouveau rendez-vous et l\u2019expiration de l\u2019offre quand vous cliquez sur la notification et que vous ouvrez une session dans MyChart. Si le nouvel horaire vous convient, cliquez sur \u2018accepter la nouvelle heure\u201d pour confirmer. Votre rendez-vous initial sera automatiquement annul\u00e9. Sinon, choisissez \u201cGarder l\u2019heure existante\u201d pour conserver votre rendez-vous initial.<\/p>\n\n\n\n<p>Lire les directives pour en savoir plus.&nbsp;<a href=\"https:\/\/epicapps.toh.ca\/mychart\/Waitlistfr.pdf\">directives<\/a><\/p>\n<\/div><\/div><\/div>\n<\/details>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Inscription \u00e0 MyChart<\/h3>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-483a8cf is-style-default\" data-block-id=\"483a8cf\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-928423a stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"928423a\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-928423a-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-928423a-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-525e470\" data-block-id=\"525e470\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-9e320cc\" id=\"strong-how-can-i-pay-hospital-invoices-through-my-chart-strong\" data-block-id=\"9e320cc\"><h4 class=\"stk-block-heading__text\"><strong>Comment puis-je m\u2019inscrire \u00e0 MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-96837b4\" data-block-id=\"96837b4\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-96837b4\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-96837-b-4-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-96837-b-4-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-a113389 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"a113389\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-a113389-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-a113389-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-3c94c2d\" data-block-id=\"3c94c2d\"><p class=\"stk-block-text__text\">Vous pouvez vous inscrire \u00e0 MyChart \u00e0 l\u2019aide d\u2019un code d\u2019activation g\u00e9n\u00e9r\u00e9 uniquement pour vous. Pour obtenir un code d\u2019activation:<\/p><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Demandez-en un au commis \u00e0 l\u2019inscription \u00e0 votre prochain rendez-vous. Il vous l\u2019enverra \u00e0 l\u2019adresse courriel indiqu\u00e9e dans votre dossier et y joindra des instructions<\/li>\n\n\n\n<li>Utilisez le code d\u2019activation inscrit dans votre sommaire de rendez-vous.<\/li>\n\n\n\n<li>Remplissez le formulaire d\u2019inscription en ligne qui se trouve dans la page d\u2019ouverture de session de MyChart. Cliquez sur \u00ab S\u2019inscrire \u00bb, sous nouvel utilisateur, puis sur \u00ab S\u2019inscrire en ligne \u00bb.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-046ab33 is-style-default\" data-block-id=\"046ab33\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-29a3aea stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"29a3aea\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-29a3aea-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-29a3aea-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-2d50de1\" data-block-id=\"2d50de1\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-4954fed\" id=\"a-class-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-2-a-why-should-i-use-my-chart-a-a\" data-block-id=\"4954fed\"><h4 class=\"stk-block-heading__text\"><strong>Je viens de recevoir mon code d\u2019activation. Que dois-je faire maintenant?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-237d259\" data-block-id=\"237d259\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-237d259\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-237-d-259-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-237-d-259-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-875f15a stk-block-accordion__content\" data-v=\"4\" data-block-id=\"875f15a\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-875f15a-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-875f15a-inner-blocks\">\n<ol class=\"wp-block-list\">\n<li>Allez dans la&nbsp;<a href=\"https:\/\/epicapps.toh.ca\/mychart\/Authentication\/Login?\">page de connexion \u00e0 MyChart<\/a>. Cliquez sur \u00ab S\u2019inscrire maintenant \u00bb.<\/li>\n\n\n\n<li>Inscrivez votre code d\u2019activation (s\u2019il ne s\u2019inscrit pas automatiquement) et les autres renseignements personnels d\u2019authentification comme votre num\u00e9ro d\u2019assurance-sant\u00e9 et votre date de naissance.<\/li>\n\n\n\n<li>\u00c0 la page suivante, choisissez :\n<ul class=\"wp-block-list\">\n<li>votre nom d\u2019utilisateur. Il ne doit pas \u00eatre facile \u00e0 deviner par d\u2019autres personnes, mais il doit \u00eatre facile \u00e0 retenir par vous.<\/li>\n\n\n\n<li>votre mot de passe. Il doit comporter au moins huit caract\u00e8res, inclure au moins un chiffre ou un caract\u00e8re sp\u00e9cial et \u00eatre diff\u00e9rent de votre nom d\u2019utilisateur. Choisissez un mot de passe que vous n\u2019utilisez pas d\u00e9j\u00e0 dans d\u2019autres sites Web.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>\u00c0 la page suivante, pr\u00e9cisez si vous voulez recevoir un courriel de notification lorsqu\u2019il y a de nouveaux renseignements disponibles dans votre compte MyChart. Si vous voulez en recevoir un, inscrivez votre adresse courriel.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-09b81cf is-style-default\" data-block-id=\"09b81cf\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-db0bfde stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"db0bfde\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-db0bfde-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-db0bfde-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-4f02057\" data-block-id=\"4f02057\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-d07eebe\" id=\"a-class-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-3-a-what-is-pre-registration-a-a\" data-block-id=\"d07eebe\"><h4 class=\"stk-block-heading__text\"><strong>Quelle est la dur\u00e9e de validit\u00e9 d\u2019un code d\u2019activation?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-bbf855f\" data-block-id=\"bbf855f\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-bbf855f\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-bbf-855-f-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-bbf-855-f-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-a379c50 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"a379c50\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-a379c50-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-a379c50-inner-blocks\">\n<p>Pour prot\u00e9ger vos renseignements sur la sant\u00e9, un code d\u2019activation expire apr\u00e8s 14 jours.<\/p>\n\n\n\n<p>Pour recevoir un nouveau code, communiquez avec le&nbsp;<a href=\"#support\">service de soutien.<\/a>&nbsp;aux utilisateurs de MyChart ou demandez-en un \u00e0 votre prochain rendez-vous.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-1585810 is-style-default\" data-block-id=\"1585810\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-eae31f9 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"eae31f9\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-eae31f9-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-eae31f9-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-48c7459\" data-block-id=\"48c7459\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-30a1f3a\" id=\"a-class-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-4-a-can-i-schedule-an-appointment-through-my-chart-a-a\" data-block-id=\"30a1f3a\"><h4 class=\"stk-block-heading__text\"><strong>Pourquoi dois-je avoir une adresse courriel pour utiliser MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-d18af68\" data-block-id=\"d18af68\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-d18af68\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-d-18-af-68-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-d-18-af-68-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-b7ca3e1 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"b7ca3e1\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-b7ca3e1-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-b7ca3e1-inner-blocks\">\n<p>Si vous choisissez de recevoir un courriel de notification lorsqu\u2019il y a de nouveaux renseignements vers\u00e9s dans votre compte MyChart, vous devez inscrire votre adresse courriel. Vous avez aussi besoin d\u2019une adresse courriel pour r\u00e9initialiser votre mot de passe et votre nom d\u2019utilisateur dans MyChart.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-43ffc01 is-style-default\" data-block-id=\"43ffc01\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-180422b stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"180422b\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-180422b-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-180422b-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-294b2ef\" data-block-id=\"294b2ef\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-8eaa5f9\" id=\"a-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-5-how-does-it-work-a\" data-block-id=\"8eaa5f9\"><h4 class=\"stk-block-heading__text\"><strong>De quels outils ai-je besoin pour utiliser MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-e60ac8d\" data-block-id=\"e60ac8d\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-e60ac8d\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-e-60-ac-8-d-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-e-60-ac-8-d-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-ea93076 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"ea93076\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-ea93076-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-ea93076-inner-blocks\">\n<p>Pour y acc\u00e9der par un navigateur, il vous faudra :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>un appareil (t\u00e9l\u00e9phone, tablette ou ordinateur) qui peut acc\u00e9der \u00e0 Internet<\/li>\n\n\n\n<li>un navigateur \u00e0 jour (comme Chrome ou Firefox)<\/li>\n\n\n\n<li>vos renseignements de connexion.<\/li>\n<\/ul>\n\n\n\n<p>Pour y acc\u00e9der par l\u2019appli mobile, il vous faudra :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>un t\u00e9l\u00e9phone intelligent<\/li>\n\n\n\n<li>un acc\u00e8s \u00e0 Internet pour installer l\u2019appli<\/li>\n\n\n\n<li>vos renseignements de connexion.<\/li>\n<\/ul>\n\n\n\n<p>Certaines mises \u00e0 jour de MyChart exigent une version plus r\u00e9cente d\u2019IOS. Pour les obtenir, vous devez v\u00e9rifier que la version IOS 16.2 ou ult\u00e9rieure est install\u00e9e sur votre appareil. Si vous avez une version ant\u00e9rieure, vous pourrez toujours utiliser MyChart, mais sans les mises \u00e0 jour les plus r\u00e9centes.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-c7cb8d4 is-style-default\" data-block-id=\"c7cb8d4\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-1b943c5 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"1b943c5\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-1b943c5-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-1b943c5-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-a2d53ba\" data-block-id=\"a2d53ba\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-6e9f923\" id=\"a-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-5-a-is-there-a-waitlist-i-can-join-if-i-want-an-earlier-appointment-a-a\" data-block-id=\"6e9f923\"><h4 class=\"stk-block-heading__text\"><strong>Comment puis-je installer l\u2019appli MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-0edbb6d\" data-block-id=\"0edbb6d\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-0edbb6d\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-0-edbb-6-d-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-0-edbb-6-d-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-f20e54c stk-block-accordion__content\" data-v=\"4\" data-block-id=\"f20e54c\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-f20e54c-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-f20e54c-inner-blocks\">\n<p>Pour installer l\u2019appli MyChart, allez dans App Store ou Play Store et cherchez \u00ab MyChart \u00bb. S\u00e9lectionnez le nom de l\u2019\u00e9tablissement o\u00f9 vous recevez habituellement des soins avant de vous inscrire. Si vous avez s\u00e9lectionn\u00e9 le mauvais \u00e9tablissement, cliquez sur le lien \u00ab Changer d\u2019\u00e9tablissement \u00bb situ\u00e9 dans le coin sup\u00e9rieur droit de l\u2019\u00e9cran.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-e18b09a is-style-default\" data-block-id=\"e18b09a\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-b66dc47 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"b66dc47\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-b66dc47-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-b66dc47-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-8e080a2\" data-block-id=\"8e080a2\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-42f428a\" id=\"a-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-5-a-how-do-i-schedule-the-new-appointment-that-was-offered-to-me-via-the-waitlist-a-a\" data-block-id=\"42f428a\"><h4 class=\"stk-block-heading__text\"><strong>Puis-je faire l\u2019inscription d\u2019un proche?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-2b4c4ff\" data-block-id=\"2b4c4ff\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-2b4c4ff\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-2-b-4-c-4-ff-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-2-b-4-c-4-ff-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-6f3014c stk-block-accordion__content\" data-v=\"4\" data-block-id=\"6f3014c\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-6f3014c-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-6f3014c-inner-blocks\">\n<p>Seul le patient ou son mandataire \u00e0 des fins m\u00e9dicales peut demander un acc\u00e8s \u00e0 MyChart. Dans certains cas, un mandataire peut aussi acc\u00e9der au compte MyChart. L\u2019\u00e9tablissement de soins peut demander des documents l\u00e9gaux avant d\u2019accorder un acc\u00e8s \u00e0 un mandataire.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-0a4f86c is-style-default\" data-block-id=\"0a4f86c\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-94e075f stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"94e075f\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-94e075f-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-94e075f-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-b1f6bd7\" data-block-id=\"b1f6bd7\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-ce16767\" id=\"strong-a-partir-de-quel-age-peut-on-avoir-un-compte-my-chart-strong\" data-block-id=\"ce16767\"><h4 class=\"stk-block-heading__text\"><strong>\u00c0 partir de quel \u00e2ge peut-on avoir un compte MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-daf2c30\" data-block-id=\"daf2c30\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-daf2c30\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-daf-2-c-30-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-daf-2-c-30-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-3216feb stk-block-accordion__content\" data-v=\"4\" data-block-id=\"3216feb\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-3216feb-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-3216feb-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-9ce410a\" data-block-id=\"9ce410a\"><p class=\"stk-block-text__text\">Vous pouvez demander votre propre compte MyChart d\u00e8s 12 ans. Les parents d\u2019enfants de moins de 12 ans gardent le contr\u00f4le du compte de leurs enfants \u00e0 titre de mandataires.<\/p><\/div>\n\n\n\n<p>Les \u00e9tablissements partenaires reconnaissent toutefois que le consentement \u00e9clair\u00e9 \u00e0 l\u2019acc\u00e8s aux renseignements personnels sur la sant\u00e9 peut parfois \u00eatre plus d\u00e9licat et difficile \u00e0 obtenir, notamment pour les enfants qui passent \u00e0 l\u2019\u00e2ge adulte. C\u2019est pourquoi MyChart d\u00e9sactive les comptes des patients \u00e0 diff\u00e9rents seuils d\u2019\u00e2ge. Les jeunes patients ont ainsi le temps de r\u00e9\u00e9valuer \u00e0 qui ils souhaitent donner acc\u00e8s \u00e0 leur compte MyChart.<\/p>\n\n\n\n<p>Lorsqu\u2019un patient atteint 12 ans, le syst\u00e8me r\u00e9voque tous les acc\u00e8s \u00e0 son compte MyChart. Le patient doit ensuite demander l\u2019acc\u00e8s \u00e0 son propre compte MyChart.<\/p>\n\n\n\n<p>Lorsqu\u2019il atteindra 16 ans, le syst\u00e8me r\u00e9voquera de nouveau son acc\u00e8s \u00e0 son compte MyChart. Il devra faire une nouvelle demande d\u2019acc\u00e8s.<\/p>\n\n\n\n<p>Lorsqu\u2019il atteindra 19 ans, le syst\u00e8me r\u00e9p\u00e9tera le m\u00eame processus.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-9939b9f is-style-default\" data-block-id=\"9939b9f\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-3732172 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"3732172\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-3732172-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-3732172-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-dfb3e48\" data-block-id=\"dfb3e48\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-b12cebf\" id=\"strong-comment-puis-je-me-connecter-a-my-chart-strong\" data-block-id=\"b12cebf\"><h4 class=\"stk-block-heading__text\"><strong>Comment puis-je me connecter \u00e0 MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-041a68b\" data-block-id=\"041a68b\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-041a68b\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-041-a-68-b-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-041-a-68-b-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-5086fbe stk-block-accordion__content\" data-v=\"4\" data-block-id=\"5086fbe\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-5086fbe-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-5086fbe-inner-blocks\">\n<ol class=\"wp-block-list\">\n<li>Dans votre navigateur Web, cherchez&nbsp;<a href=\"https:\/\/epicapps.toh.ca\/mychart\/Authentication\/Login?%22%22\">EPIC MyChart<\/a>&nbsp;pour acc\u00e9der \u00e0 la page de connexion.<\/li>\n\n\n\n<li>Inscrivez votre nom d\u2019utilisateur et votre mot de passe, puis cliquez sur \u00ab Connexion \u00bb.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-e4cc031 is-style-default\" data-block-id=\"e4cc031\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-b025d33 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"b025d33\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-b025d33-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-b025d33-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-998b5a0\" data-block-id=\"998b5a0\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-5ddd0f9\" id=\"strong-quest-ce-quune-etude-de-recherche-et-puis-je-mettre-a-jour-mes-preferences-de-communication-a-ce-sujet-strong\" data-block-id=\"5ddd0f9\"><h4 class=\"stk-block-heading__text\"><strong>Qu\u2019est-ce qu\u2019une \u00e9tude de recherche et puis-je mettre \u00e0 jour mes pr\u00e9f\u00e9rences de communication \u00e0 ce sujet?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-ba129e4\" data-block-id=\"ba129e4\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-ba129e4\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-ba-129-e-4-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-ba-129-e-4-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-dae6a05 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"dae6a05\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-dae6a05-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-dae6a05-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-56dfb38\" data-block-id=\"56dfb38\"><p class=\"stk-block-text__text\">La recherche est cruciale pour sauver des vies et am\u00e9liorer les soins \u00e0 L\u2019H\u00f4pital d\u2019Ottawa et partout dans le monde. Si vous nous donnez votre consentement, des chercheurs pourront communiquer avec vous pour vous proposer de participer \u00e0 des \u00e9tudes de recherche qui sont pertinentes pour vous et qui peuvent am\u00e9liorer les soins d\u2019autres personnes.<\/p><\/div>\n\n\n\n<p>Pour mettre \u00e0 jour vos pr\u00e9f\u00e9rences \u00e0 ce sujet :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dans MyChart, cliquez sur \u00ab&nbsp;<strong>Ressources<\/strong>&nbsp;\u00bb, puis sur \u00ab&nbsp;<strong>Recherche clinique<\/strong>&nbsp;\u00bb.<\/li>\n\n\n\n<li>Indiquez si vous souhaitez participer \u00e0 des \u00e9tudes de recherche.<\/li>\n\n\n\n<li>Cr\u00e9ez un profil de vos pr\u00e9f\u00e9rences \u00e0 ce sujet.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/details>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">D\u00e9pannage<\/h3>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-85db51f is-style-default\" data-block-id=\"85db51f\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-7216da0 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"7216da0\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-7216da0-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-7216da0-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-dae0df2\" data-block-id=\"dae0df2\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-2cd12e6\" id=\"strong-how-can-i-pay-hospital-invoices-through-my-chart-strong\" data-block-id=\"2cd12e6\"><h4 class=\"stk-block-heading__text\"><strong>J\u2019ai oubli\u00e9 mon mot de passe ou mon nom d\u2019utilisateur. Que puis-je faire?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-f754a81\" data-block-id=\"f754a81\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-f754a81\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-f-754-a-81-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-f-754-a-81-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-0d0a14b stk-block-accordion__content\" data-v=\"4\" data-block-id=\"0d0a14b\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-0d0a14b-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-0d0a14b-inner-blocks\">\n<p>Cliquez sur le lien \u00ab Mot de passe oubli\u00e9 \u00bb ou \u00ab Nom d\u2019utilisateur oubli\u00e9 \u00bb situ\u00e9 sous les renseignements de connexion. Le syst\u00e8me vous demandera de confirmer vos renseignements personnels avant de vous envoyer votre nom d\u2019utilisateur et votre mot de passe \u00e0 l\u2019adresse courriel enregistr\u00e9e dans votre compte. Inscrivez votre num\u00e9ro d\u2019assurance-sant\u00e9 sans espace ni tiret ou le code de version.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-7180687 is-style-default\" data-block-id=\"7180687\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-b222725 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"b222725\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-b222725-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-b222725-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-cfa365a\" data-block-id=\"cfa365a\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-948def3\" id=\"a-class-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-2-a-why-should-i-use-my-chart-a-a\" data-block-id=\"948def3\"><h4 class=\"stk-block-heading__text\"><strong>Mon compte est verrouill\u00e9?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-369d9c9\" data-block-id=\"369d9c9\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-369d9c9\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-369-d-9-c-9-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-369-d-9-c-9-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-993dffe stk-block-accordion__content\" data-v=\"4\" data-block-id=\"993dffe\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-993dffe-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-993dffe-inner-blocks\">\n<p>Apr\u00e8s cinq tentatives infructueuses de connexion \u00e0 votre compte MyChart, le syst\u00e8me verrouillera votre compte. Vous devrez alors r\u00e9initialiser votre mot de passe<\/p>\n\n\n\n<p>Apr\u00e8s cinq tentatives infructueuses de r\u00e9initialisation de votre mot de passe, le syst\u00e8me interdit tout acc\u00e8s. Vous devrez alors communiquer avec le&nbsp;<a href=\"#support\">Service de soutien<\/a>&nbsp;aux utilisateurs de MyChart pour r\u00e9activer votre compte.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-b592cda is-style-default\" data-block-id=\"b592cda\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-fe7b98a stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"fe7b98a\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-fe7b98a-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-fe7b98a-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-9d7cc82\" data-block-id=\"9d7cc82\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-de4e436\" id=\"a-class-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-3-a-what-is-pre-registration-a-a\" data-block-id=\"de4e436\"><h4 class=\"stk-block-heading__text\"><strong>De quelles fa\u00e7ons puis-je payer les factures re\u00e7ues dans MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-bc0ba09\" data-block-id=\"bc0ba09\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-bc0ba09\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-bc-0-ba-09-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-bc-0-ba-09-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-5f6256e stk-block-accordion__content\" data-v=\"4\" data-block-id=\"5f6256e\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-5f6256e-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-5f6256e-inner-blocks\">\n<p>L\u2019Alliance Atlas s\u2019efforce actuellement de permettre les paiements dans MyChart. D\u2019ici \u00e0 ce que cette fonction soit disponible, communiquez avec le service des finances de votre \u00e9tablissement de soins pour payer une facture ou vous renseigner sur les fa\u00e7ons dont vous pouvez le faire.<\/p>\n\n\n\n<p><a href=\"#finace\">Liste des contacts du service financier de l&rsquo;organisation<\/a><\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-1cdccd3 is-style-default\" data-block-id=\"1cdccd3\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-11ab677 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"11ab677\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-11ab677-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-11ab677-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-f8cf299\" data-block-id=\"f8cf299\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-33ecd13\" id=\"a-class-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-4-a-can-i-schedule-an-appointment-through-my-chart-a-a\" data-block-id=\"33ecd13\"><h4 class=\"stk-block-heading__text\"><strong>J\u2019ai modifi\u00e9 des renseignements sur ma sant\u00e9 dans mon r\u00e9sum\u00e9 de sant\u00e9, mais ils n\u2019ont jamais \u00e9t\u00e9 approuv\u00e9s pendant mon rendez-vous<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-9c3170d\" data-block-id=\"9c3170d\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-9c3170d\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-9-c-3170-d-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-9-c-3170-d-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-7f065e0 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"7f065e0\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-7f065e0-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-7f065e0-inner-blocks\">\n<p>Le m\u00e9decin ou le membre de l\u2019\u00e9quipe de soins que vous avez rencontr\u00e9 n\u2019avait peut-\u00eatre pas l\u2019expertise n\u00e9cessaire pour pouvoir ajouter ou retirer des \u00e9l\u00e9ments de cette section de fa\u00e7on permanente. M\u00eame si cette personne n\u2019a pas approuv\u00e9 les renseignements, les membres de votre \u00e9quipe de soins peuvent les voir avant et pendant votre rendez-vous parce que vous les avez d\u00e9clar\u00e9s.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-d15be0c is-style-default\" data-block-id=\"d15be0c\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-19870d9 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"19870d9\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-19870d9-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-19870d9-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-5254411\" data-block-id=\"5254411\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-0156eac\" id=\"a-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-5-how-does-it-work-a\" data-block-id=\"0156eac\"><h4 class=\"stk-block-heading__text\"><strong>J\u2019ai un nouveau m\u00e9decin de famille. Puis-je mettre \u00e0 jour ses coordonn\u00e9es dans MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-4bb009b\" data-block-id=\"4bb009b\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-4bb009b\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-4-bb-009-b-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-4-bb-009-b-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-351ec27 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"351ec27\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-351ec27-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-351ec27-inner-blocks\">\n<p>Vous pouvez demander la mise \u00e0 jour \u00e0 un commis \u00e0 l\u2019inscription \u00e0 votre prochain rendez-vous.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-9414b53 is-style-default\" data-block-id=\"9414b53\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-4fefcd9 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"4fefcd9\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-4fefcd9-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-4fefcd9-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-ef74531\" data-block-id=\"ef74531\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-a628668\" id=\"a-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-5-a-is-there-a-waitlist-i-can-join-if-i-want-an-earlier-appointment-a-a\" data-block-id=\"a628668\"><h4 class=\"stk-block-heading__text\"><strong>J\u2019ai un rendez-vous par vid\u00e9o. Que dois-je faire pour y participer?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-713ea2c\" data-block-id=\"713ea2c\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-713ea2c\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-713-ea-2-c-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-713-ea-2-c-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-43e60be stk-block-accordion__content\" data-v=\"4\" data-block-id=\"43e60be\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-43e60be-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-43e60be-inner-blocks\">\n<p>Lisez&nbsp;<a href=\"https:\/\/epicapps.toh.ca\/mychart\/vfr.pdf\">les directives<\/a>&nbsp;sur la fa\u00e7on de lancer une consultation par vid\u00e9o.&nbsp;<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-f568347 is-style-default\" data-block-id=\"f568347\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-63650ff stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"63650ff\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-63650ff-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-63650ff-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-076a923\" data-block-id=\"076a923\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-d63bc17\" id=\"a-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-5-a-how-do-i-schedule-the-new-appointment-that-was-offered-to-me-via-the-waitlist-a-a\" data-block-id=\"d63bc17\"><h4 class=\"stk-block-heading__text\"><strong>Je ne re\u00e7ois pas d\u2019alerte par courriel lorsque de nouveaux renseignements sont vers\u00e9s dans mon compte MyChart. Pourquoi?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-6a9af44\" data-block-id=\"6a9af44\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-6a9af44\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-6-a-9-af-44-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-6-a-9-af-44-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-095f016 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"095f016\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-095f016-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-095f016-inner-blocks\">\n<p>Si vous avez activ\u00e9 les notifications par courriel, vous recevrez un message par courriel ou texto lorsque des r\u00e9sultats d\u2019examens et d\u2019analyses et des rapports sont disponibles dans votre compte MyChart.<\/p>\n\n\n\n<p>Si vous ne recevez pas ces notifications :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>V\u00e9rifiez si elles sont dans la bo\u00eete de courriels ind\u00e9sirables. Si elles y sont, allez dans les param\u00e8tres de courriels ind\u00e9sirables et d\u00e9bloquez l\u2019exp\u00e9diteur.<\/li>\n\n\n\n<li>V\u00e9rifiez vos pr\u00e9f\u00e9rences de notification dans MyChart. Cliquez sur \u00ab Profil \u00bb, puis s\u00e9lectionnez \u00ab Renseignements personnels \u00bb pour v\u00e9rifier l\u2019exactitude de l\u2019adresse courriel qui y est inscrite. Cliquez ensuite sur \u00ab Communications \u00bb pour confirmer les notifications que vous souhaitez recevoir.<\/li>\n\n\n\n<li>Si vous ne recevez toujours pas les notifications apr\u00e8s avoir fait ces v\u00e9rifications, communiquez avec le&nbsp;<a href=\"#support\">service de soutien<\/a>&nbsp;aux utilisateurs de MyChart pour obtenir de l\u2019aide.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-7e02893 is-style-default\" data-block-id=\"7e02893\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-d44fe8a stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"d44fe8a\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-d44fe8a-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-d44fe8a-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-c81aa65\" data-block-id=\"c81aa65\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-df43736\" id=\"strong-que-dois-je-faire-pour-changer-les-notifications-que-je-recois-de-my-chart-strong\" data-block-id=\"df43736\"><h4 class=\"stk-block-heading__text\"><strong>Que dois-je faire pour changer les notifications que je re\u00e7ois de MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-bc96060\" data-block-id=\"bc96060\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-bc96060\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-bc-96060-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-bc-96060-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-b833c26 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"b833c26\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-b833c26-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-b833c26-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-809e320\" data-block-id=\"809e320\"><p class=\"stk-block-text__text\">Vous pouvez mettre \u00e0 jour toutes vos pr\u00e9f\u00e9rences de communication directement dans MyChart. Cliquez sur \u00ab&nbsp;<strong>Param\u00e8tres de compte<\/strong>&nbsp;\u00bb, puis \u00ab&nbsp;<strong>Pr\u00e9f\u00e9rences de communication<\/strong>&nbsp;\u00bb.<\/p><\/div>\n\n\n\n<p>Vous pourrez ensuite indiquer vos pr\u00e9f\u00e9rences de notification. Vous pouvez choisir \u00e0 quel moment lire vos r\u00e9sultats et d\u2019autres changements dans votre compte MyChart et&nbsp;<a href=\"https:\/\/www.ottawahospital.on.ca\/en\/documents\/2021\/03\/notifications-tip-sheet-fr-wcag.pdf\/\">d\u00e9sactiver les notifications<\/a>&nbsp;par texto et courriel.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-24e8de9 is-style-default\" data-block-id=\"24e8de9\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-9b0b7b0 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"9b0b7b0\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-9b0b7b0-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-9b0b7b0-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-c85ceab\" data-block-id=\"c85ceab\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-09542e8\" id=\"strong-puis-je-annuler-mon-compte-my-chart-strong\" data-block-id=\"09542e8\"><h4 class=\"stk-block-heading__text\"><strong>Puis-je annuler mon compte MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-8825564\" data-block-id=\"8825564\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-8825564\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-8825564-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-8825564-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-deca387 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"deca387\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-deca387-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-deca387-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-9226813\" data-block-id=\"9226813\"><p class=\"stk-block-text__text\">Vous pouvez annuler votre compte MyChart sur l&rsquo;ordinateur en acc\u00e9dant \u00e0 la page des&nbsp;<strong>Param\u00e8tres de s\u00e9curit\u00e9<\/strong>&nbsp;et en cliquant sur&nbsp;<strong>D\u00e9sactiver<\/strong>&nbsp;pour confirmer la d\u00e9sactivation.<\/p><\/div>\n\n\n\n<p>Vous pouvez annuler votre compte MyChart sur votre mobile en acc\u00e9dant \u00e0 la page Param\u00e8tres du compte et en cliquant sur \u00ab\u00a0D\u00e9sactiver\u00a0\u00bb pour confirmer la d\u00e9sactivation.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-f975ea6 is-style-default\" data-block-id=\"f975ea6\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-b437b6c stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"b437b6c\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-b437b6c-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-b437b6c-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-cda86d3\" data-block-id=\"cda86d3\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-fa2211b\" id=\"strong-a-qui-puis-je-madresser-si-jai-besoin-de-soutien-technique-strong\" data-block-id=\"fa2211b\"><h4 class=\"stk-block-heading__text\"><strong>\u00c0 qui puis-je m\u2019adresser si j\u2019ai besoin de soutien technique?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-8756517\" data-block-id=\"8756517\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-8756517\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-8756517-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-8756517-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-0431a5c stk-block-accordion__content\" data-v=\"4\" data-block-id=\"0431a5c\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-0431a5c-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-0431a5c-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-3b71064\" data-block-id=\"3b71064\"><p class=\"stk-block-text__text\">Si vous avez besoin d\u2019une aide m\u00e9dicale d\u2019urgence, composez le 9 1 1. Si vous avez besoin d\u2019une aide m\u00e9dicale non urgente, appelez votre clinique pour obtenir un rendez-vous. N\u2019utilisez pas les coordonn\u00e9es ci-dessous pour obtenir une aide m\u00e9dicale.<\/p><\/div>\n\n\n\n<p>Si vous avez besoin d\u2019une aide technique pour utiliser MyChart sur un ordinateur ou un appareil mobile ou si vous avez des questions au sujet de MyChart, communiquez avec le personnel responsable de MyChart \u00e0 l\u2019un des endroits suivants :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>H\u00f4pital g\u00e9n\u00e9ral de Hawkesbury et du district:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone:&nbsp;613-632-1111&nbsp;ext. 41817<\/li>\n\n\n\n<li>Courriel: mychart@hgh.ca<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>H\u00f4pital Victoria de Renfrew:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone:&nbsp;613-432-4851<\/li>\n\n\n\n<li>Courriel: rvh.mychart@renfrewhosp.com<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>H\u00f4pital St. Francis Memorial:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone:&nbsp;613-756-3044<\/li>\n\n\n\n<li>Courriel: mychart@sfmhhosp.com<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>L\u2019H\u00f4pital d\u2019Ottawa:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone:&nbsp;613-737-8800<\/li>\n\n\n\n<li>Courriel: mychart@toh.ca<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Institut de cardiologie de l\u2019Universit\u00e9 d\u2019Ottawa:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone:&nbsp;613-696-7020<\/li>\n\n\n\n<li>Courriel: epicmychart@ottawaheart.ca<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Group Health Centre:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone:&nbsp;705-253-2273<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>l\u2019H\u00f4pital de Deep River et du district:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone:&nbsp;613-584-3333&nbsp;ext. 7150<\/li>\n\n\n\n<li>Courriel: cara.mcguire@drdh.org<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>l\u2019H\u00f4pital du district de Kemptville:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone:&nbsp;613-258-6133&nbsp;ext. 205<\/li>\n\n\n\n<li>Courriel: mychart@kdh.on.ca<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>l\u2019H\u00f4pital Memorial du district de Winchester:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone:&nbsp;613-774-2422&nbsp;ext. 6751<\/li>\n\n\n\n<li>Courriel: <a href=\"mailto:mychart@wdmh.on.ca\">mychart@wdmh.on.ca<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/details>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Votre dossier m\u00e9dical<\/h3>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-944fbd1 is-style-default\" data-block-id=\"944fbd1\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-76f7176 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"76f7176\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-76f7176-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-76f7176-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-b575da0\" data-block-id=\"b575da0\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-0514674\" id=\"strong-how-can-i-pay-hospital-invoices-through-my-chart-strong\" data-block-id=\"0514674\"><h4 class=\"stk-block-heading__text\"><strong>Quels renseignements sont disponibles dans MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-5307ced\" data-block-id=\"5307ced\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-5307ced\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-5307-ced-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-5307-ced-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-3e5c1fd stk-block-accordion__content\" data-v=\"4\" data-block-id=\"3e5c1fd\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-3e5c1fd-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-3e5c1fd-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-4670c1e\" data-block-id=\"4670c1e\"><p class=\"stk-block-text__text\">Votre compte MyChart contiendra les renseignements d\u00e9tenus par tous les \u00e9tablissements partenaires (Alliance Atlas) o\u00f9 vous avez re\u00e7u des services. \u00c0 l\u2019heure actuelle, ces \u00e9tablissements sont L\u2019H\u00f4pital d\u2019Ottawa, l\u2019H\u00f4pital g\u00e9n\u00e9ral de Hawkesbury et du district, l\u2019H\u00f4pital Victoria de Renfrew, l\u2019H\u00f4pital St. Francis Memorial, l\u2019\u00c9quipe universitaire de sant\u00e9 familiale de L\u2019H\u00f4pital d\u2019Ottawa, l\u2019Institut de cardiologie de l\u2019Universit\u00e9 d\u2019Ottawa, le Group Health Centre \u00e0 Sault-Sainte-Marie, l\u2019H\u00f4pital du district de Kemptville, l\u2019H\u00f4pital de Deep River et du district et l\u2019H\u00f4pital Memorial du district de Winchester.<\/p><\/div>\n\n\n\n<p>Les renseignements sur la sant\u00e9 disponibles sont notamment les suivants :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>rapports de consultations et notes d\u2019\u00e9volution int\u00e9gr\u00e9es \u2013 cliniques externes<\/li>\n\n\n\n<li>rapports de consultations \u2013 unit\u00e9s de soins<\/li>\n\n\n\n<li>r\u00e9sultats d\u2019analyses de laboratoire demand\u00e9es par un m\u00e9decin de l\u2019Alliance Atlas<\/li>\n\n\n\n<li>rapports d\u2019examens d\u2019imagerie r\u00e9alis\u00e9s dans un \u00e9tablissement membre de l\u2019Alliance Atlas<\/li>\n\n\n\n<li>sommaires de cong\u00e9<\/li>\n\n\n\n<li>sommaires de rendez-vous<\/li>\n\n\n\n<li>directives aux patients\u2026 et plus!<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-3792ee4 is-style-default\" data-block-id=\"3792ee4\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-1fc51e2 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"1fc51e2\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-1fc51e2-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-1fc51e2-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-c54d775\" data-block-id=\"c54d775\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-d9f077f\" id=\"a-class-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-2-a-why-should-i-use-my-chart-a-a\" data-block-id=\"d9f077f\"><h4 class=\"stk-block-heading__text\"><strong>Jusqu\u2019\u00e0 quelle date remontent les renseignements m\u00e9dicaux vers\u00e9s dans MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-966ac1a\" data-block-id=\"966ac1a\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-966ac1a\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-966-ac-1-a-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-966-ac-1-a-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-af82cae stk-block-accordion__content\" data-v=\"4\" data-block-id=\"af82cae\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-af82cae-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-af82cae-inner-blocks\">\n<p>MyChart affiche vos renseignements m\u00e9dicaux \u00e0 compter de janvier 2016. Pour consulter le reste de votre dossier m\u00e9dical, vous devez vous pr\u00e9senter au service des archives m\u00e9dicales de l\u2019h\u00f4pital o\u00f9 vous avez re\u00e7u des services et demander une copie de l\u2019ensemble de votre dossier m\u00e9dical.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-393a93e is-style-default\" data-block-id=\"393a93e\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-90ccd5c stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"90ccd5c\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-90ccd5c-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-90ccd5c-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-ee20f58\" data-block-id=\"ee20f58\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-03d67c9\" id=\"a-class-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-3-a-what-is-pre-registration-a-a\" data-block-id=\"03d67c9\"><h4 class=\"stk-block-heading__text\"><strong>Quels renseignements ne sont pas vers\u00e9s dans MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-79e43d5\" data-block-id=\"79e43d5\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-79e43d5\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-79-e-43-d-5-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-79-e-43-d-5-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-c78afa1 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"c78afa1\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-c78afa1-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-c78afa1-inner-blocks\">\n<ul class=\"wp-block-list\">\n<li>notes d\u2019infirmi\u00e8res<\/li>\n\n\n\n<li>notes d\u2019\u00e9volution int\u00e9gr\u00e9es \u2013 unit\u00e9 de soins<\/li>\n\n\n\n<li>notes de professionnels param\u00e9dicaux *exceptions<\/li>\n\n\n\n<li>notes de professionnels de la sant\u00e9 mentale *exception<\/li>\n\n\n\n<li>images diagnostiques<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-4ebfc78 is-style-default\" data-block-id=\"4ebfc78\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-d441597 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"d441597\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-d441597-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-d441597-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-0d10d9d\" data-block-id=\"0d10d9d\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-d3b5aaf\" id=\"a-class-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-4-a-can-i-schedule-an-appointment-through-my-chart-a-a\" data-block-id=\"d3b5aaf\"><h4 class=\"stk-block-heading__text\"><strong>Pourquoi y a-t-il des renseignements \u00ab non disponibles \u00bb dans MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-2d32b16\" data-block-id=\"2d32b16\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-2d32b16\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-2-d-32-b-16-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-2-d-32-b-16-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-7f93b99 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"7f93b99\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-7f93b99-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-7f93b99-inner-blocks\">\n<p>MyChart est con\u00e7u pour vous aider \u00e0 acc\u00e9der aux renseignements qui sont les plus utiles pour vous. Les auteurs de ces renseignements peuvent d\u00e9cider de mettre d\u2019autres renseignements dans MyChart. Demandez \u00e0 votre \u00e9quipe de soins si ses notes seront disponibles dans MyChart.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-9a3c197 is-style-default\" data-block-id=\"9a3c197\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-161c251 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"161c251\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-161c251-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-161c251-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-cba93a0\" data-block-id=\"cba93a0\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-5ede9ee\" id=\"a-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-5-how-does-it-work-a\" data-block-id=\"5ede9ee\"><h4 class=\"stk-block-heading__text\"><strong>Pourquoi y a-t-il des analyses de sang r\u00e9alis\u00e9es ailleurs que dans les \u00e9tablissements partenaires?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-d627e2a\" data-block-id=\"d627e2a\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-d627e2a\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-d-627-e-2-a-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-d-627-e-2-a-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-dee4550 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"dee4550\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-dee4550-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-dee4550-inner-blocks\">\n<p>Le dossier m\u00e9dical \u00e9lectronique est int\u00e9gr\u00e9 \u00e0 un syst\u00e8me provincial d\u2019information de laboratoire qui obtient votre historique de r\u00e9sultats de laboratoire lorsque vous arrivez \u00e0 un rendez-vous ou \u00e0 une visite. Vos r\u00e9sultats deviennent visibles dans MyChart apr\u00e8s votre inscription \u00e0 votre arriv\u00e9e.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-58191a8 is-style-default\" data-block-id=\"58191a8\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-0828019 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"0828019\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-0828019-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-0828019-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-7c67424\" data-block-id=\"7c67424\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-62d8944\" id=\"a-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-5-a-is-there-a-waitlist-i-can-join-if-i-want-an-earlier-appointment-a-a\" data-block-id=\"62d8944\"><h4 class=\"stk-block-heading__text\"><strong>\u00c0 quel moment puis-je voir les r\u00e9sultats d\u2019examens dans MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-10c7faf\" data-block-id=\"10c7faf\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-10c7faf\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-10-c-7-faf-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-10-c-7-faf-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-aee3d4d stk-block-accordion__content\" data-v=\"4\" data-block-id=\"aee3d4d\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-aee3d4d-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-aee3d4d-inner-blocks\">\n<p>Dans MyChart, vous verrez seulement les r\u00e9sultats finaux, termin\u00e9s ou corrig\u00e9s.<br>La plupart du temps, les r\u00e9sultats sont accessibles au m\u00eame moment pour vous et votre \u00e9quipe de soins. Vous aurez parfois le temps de les consulter avant que votre \u00e9quipe n\u2019ait eu le temps de le faire.<\/p>\n\n\n\n<p>Vous pouvez choisir \u00e0 quel moment vous consultez vos r\u00e9sultats :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>d\u00e8s qu\u2019ils sont disponibles<\/li>\n\n\n\n<li>peu avant la date de votre rendez-vous<\/li>\n\n\n\n<li>apr\u00e8s votre rendez-vous<\/li>\n\n\n\n<li>avec votre m\u00e9decin pendant votre rendez-vous.<\/li>\n<\/ul>\n\n\n\n<p>Chaque patient et chaque situation sont uniques.<\/p>\n\n\n\n<p>Vous pourriez souhaiter les voir d\u00e8s qu\u2019ils sont disponibles pour diff\u00e9rentes raisons<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vous aurez ainsi le temps de pr\u00e9parer des questions pour votre \u00e9quipe de soins.<\/li>\n\n\n\n<li>L\u2019attente vous cause d\u00e9j\u00e0 un certain stress.<\/li>\n<\/ul>\n\n\n\n<p>Vous pourriez souhaiter attendre avant de les voir pour diff\u00e9rentes raisons.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vous aurez un expert m\u00e9dical pour vous aider \u00e0 les interpr\u00e9ter correctement.<\/li>\n\n\n\n<li>Essayer de les interpr\u00e9ter seul vous cause des inqui\u00e9tudes et de l\u2019anxi\u00e9t\u00e9.<\/li>\n<\/ul>\n\n\n\n<p>Le choix vous appartient. Examinez soigneusement tous les options possibles et demandez-vous si vous pr\u00e9f\u00e9rez avoir du soutien.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-4e5270d is-style-default\" data-block-id=\"4e5270d\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-9d8a6ca stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"9d8a6ca\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-9d8a6ca-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-9d8a6ca-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-d33c75d\" data-block-id=\"d33c75d\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-8ca5c8b\" id=\"a-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-5-a-how-do-i-schedule-the-new-appointment-that-was-offered-to-me-via-the-waitlist-a-a\" data-block-id=\"8ca5c8b\"><h4 class=\"stk-block-heading__text\"><strong>Comment puis-je voir mes r\u00e9sultats d\u2019analyse?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-f42c2e9\" data-block-id=\"f42c2e9\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-f42c2e9\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-f-42-c-2-e-9-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-f-42-c-2-e-9-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-a6241ee stk-block-accordion__content\" data-v=\"4\" data-block-id=\"a6241ee\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-a6241ee-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-a6241ee-inner-blocks\">\n<p>Dans MyChart, sous \u00ab Mon dossier \u00bb, cliquez sur l\u2019onglet \u00ab R\u00e9sultats d\u2019analyses \u00bb. Dans la page \u00ab R\u00e9sultats d\u2019analyses \u00bb, cliquez \u00e0 n\u2019importe quel endroit sur la rang\u00e9e d\u2019un test pour faire afficher les r\u00e9sultats. Les r\u00e9sultats de tests de laboratoire, d\u2019examens d\u2019imagerie et d\u2019analyses de pathologie sont vers\u00e9s dans MyChart d\u00e8s que le rapport est termin\u00e9. Les r\u00e9sultats sont pr\u00e9sent\u00e9s du plus r\u00e9cent au moins r\u00e9cent.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-8e8114b is-style-default\" data-block-id=\"8e8114b\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-8ea29de stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"8ea29de\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-8ea29de-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-8ea29de-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-3190940\" data-block-id=\"3190940\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-cfe6ced\" id=\"strong-how-do-i-get-a-receipt-strong\" data-block-id=\"cfe6ced\"><h4 class=\"stk-block-heading__text\"><strong>Le r\u00e9sultat de mon test est sup\u00e9rieur ou inf\u00e9rieur \u00e0 la normale. Pourquoi?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-5183505\" data-block-id=\"5183505\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-5183505\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-5183505-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-5183505-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-2e66711 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"2e66711\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-2e66711-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-2e66711-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-2537017\" data-block-id=\"2537017\"><p class=\"stk-block-text__text\">Il est possible qu\u2019un r\u00e9sultat soit sup\u00e9rieur ou inf\u00e9rieur aux bar\u00e8mes de r\u00e9f\u00e9rence pour un test. Votre m\u00e9decin peut toutefois juger ce r\u00e9sultat acceptable compte tenu de vos probl\u00e8mes m\u00e9dicaux et des m\u00e9dicaments que vous prenez.<\/p><\/div>\n\n\n\n<p>Vous pourrez parfois prendre connaissance de vos r\u00e9sultats avant votre \u00e9quipe de soins parce que celle ci examine les r\u00e9sultats de nombreux patients. Choisissez \u00e0 quel moment vous souhaitez examiner vos r\u00e9sultats et posez toute question que vous pourriez avoir \u00e0 votre m\u00e9decin \u00e0 votre prochain rendez vous.<\/p>\n\n\n\n<p>Si les r\u00e9sultats d\u00e9montrent une urgence m\u00e9dicale, un membre de votre \u00e9quipe de soins communiquera rapidement par t\u00e9l\u00e9phone avec vous pour en discuter. Votre \u00e9quipe de soins est l\u00e0 pour vous aider \u00e0 bien comprendre les r\u00e9sultats afin que vous puissiez prendre des d\u00e9cisions \u00e9clair\u00e9es concernant vos soins.<\/p>\n\n\n\n<p>Pour obtenir plus de renseignements, consultez le document&nbsp;<a href=\"https:\/\/www.ottawahospital.on.ca\/en\/documents\/2021\/03\/engaging-in-health-care-patient-brochure-fr-wcag.pdf\/\">Participez \u00e0 vos soins<\/a>.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-b4e87c6 is-style-default\" data-block-id=\"b4e87c6\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-c673e14 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"c673e14\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-c673e14-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-c673e14-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-7f9de12\" data-block-id=\"7f9de12\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-42ccd2b\" id=\"strong-how-do-i-get-an-itemized-receipt-strong\" data-block-id=\"42ccd2b\"><h4 class=\"stk-block-heading__text\"><strong>Comment puis-je voir les notes cliniques dans MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-98ac7f4\" data-block-id=\"98ac7f4\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-98ac7f4\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-98-ac-7-f-4-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-98-ac-7-f-4-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-c8292c9 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"c8292c9\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-c8292c9-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-c8292c9-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-aed3a8f\" data-block-id=\"aed3a8f\"><p class=\"stk-block-text__text\">Pour voir les notes cliniques, connectez-vous \u00e0 MyChart, sous \u00ab Mon dossier \u00bb, cliquez sur l\u2019onglet \u00ab Visites \u00bb. Vous trouverez les notes cliniques dans le sommaire de rendez-vous ou les notes.<\/p><\/div>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-dd77ec4 is-style-default\" data-block-id=\"dd77ec4\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-ffa4b8a stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"ffa4b8a\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-ffa4b8a-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-ffa4b8a-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-3d35b39\" data-block-id=\"3d35b39\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-8f3bdbe\" id=\"strong-why-am-i-not-getting-an-email-confirmation-after-making-a-payment-strong\" data-block-id=\"8f3bdbe\"><h4 class=\"stk-block-heading__text\"><strong>O\u00f9 puis-je trouver des ressources pour mieux comprendre des termes m\u00e9dicaux?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-18b4efa\" data-block-id=\"18b4efa\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-18b4efa\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-18-b-4-efa-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-18-b-4-efa-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-9ffa5a2 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"9ffa5a2\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-9ffa5a2-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-9ffa5a2-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-edc7527\" data-block-id=\"edc7527\"><p class=\"stk-block-text__text\">Vous pouvez acc\u00e9der \u00e0 deux biblioth\u00e8ques m\u00e9dicales par MyChart. Cliquez sur \u00ab Ressources \u00bb et utilisez la biblioth\u00e8que m\u00e9dicale ou cliquez sur \u00ab D\u00e9couvrir davantage \u00bb dans la page d\u2019accueil pour aller \u00e0 MyPathologyReports.ca.<\/p><\/div>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-ad348da is-style-default\" data-block-id=\"ad348da\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-4025912 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"4025912\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-4025912-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-4025912-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-3640660\" data-block-id=\"3640660\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-1ef8e02\" id=\"strong-why-am-i-not-getting-an-email-confirmation-after-setting-up-my-payment-plan-strong\" data-block-id=\"1ef8e02\"><h4 class=\"stk-block-heading__text\"><strong>Il y a des renseignements incorrects sur ma sant\u00e9 dans MyChart. Que puis-je faire?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-3574326\" data-block-id=\"3574326\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-3574326\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-3574326-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-3574326-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-b7b2266 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"b7b2266\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-b7b2266-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-b7b2266-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-adf6d1e\" data-block-id=\"adf6d1e\"><p class=\"stk-block-text__text\">Les renseignements vers\u00e9s dans MyChart proviennent directement de votre dossier m\u00e9dical \u00e9lectronique \u00e0 l\u2019h\u00f4pital o\u00f9 vous recevez des services. Si vous pensez que certains renseignements sont incorrects, communiquez avec le service des archives m\u00e9dicales de cet h\u00f4pital pour les faire corriger.<\/p><\/div>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-042e074 is-style-default\" data-block-id=\"042e074\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-e3fd8b3 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"e3fd8b3\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-e3fd8b3-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-e3fd8b3-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-f2026bf\" data-block-id=\"f2026bf\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-1d5a3e5\" id=\"strong-what-fees-can-i-pay-through-my-chart-strong\" data-block-id=\"1d5a3e5\"><h4 class=\"stk-block-heading__text\"><strong>Si je modifie mes renseignements personnels dans MyChart, est-ce que je modifie automatiquement ces renseignements dans mon dossier m\u00e9dical?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-744302a\" data-block-id=\"744302a\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-744302a\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-744302-a-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-744302-a-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-6b138f8 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"6b138f8\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-6b138f8-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-6b138f8-inner-blocks\">\n<p>Oui. Votre compte MyChart et votre dossier m\u00e9dical sont li\u00e9s. L\u2019enregistrement de changements dans la section des renseignements personnels de MyChart entra\u00eene automatiquement la mise \u00e0 jour de votre dossier m\u00e9dical.<\/p>\n\n\n\n<p>Si un membre du personnel modifie vos renseignements dans votre dossier m\u00e9dical, vous recevrez une notification par courriel pour vous aviser que la m\u00eame modification a \u00e9t\u00e9 apport\u00e9e dans votre compte MyChart.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-2a71f68 is-style-default\" data-block-id=\"2a71f68\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-03a2927 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"03a2927\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-03a2927-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-03a2927-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-959d0f9\" data-block-id=\"959d0f9\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-6fb8ea4\" id=\"strong-what-other-ways-can-i-pay-strong\" data-block-id=\"6fb8ea4\"><h4 class=\"stk-block-heading__text\"><strong>Puis-je ajouter une pharmacie dans MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-97a5bb2\" data-block-id=\"97a5bb2\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-97a5bb2\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-97-a-5-bb-2-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-97-a-5-bb-2-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-4aa386c stk-block-accordion__content\" data-v=\"4\" data-block-id=\"4aa386c\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-4aa386c-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-4aa386c-inner-blocks\">\n<p>Oui. Cliquez sur \u00ab M\u00e9dicaments \u00bb, puis sur \u00ab G\u00e9rer mes pharmacies \u00bb. Ajoutez ou retirez ensuite une pharmacie de la liste.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-06208d3 is-style-default\" data-block-id=\"06208d3\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-99de851 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"99de851\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-99de851-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-99de851-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-005f5fc\" data-block-id=\"005f5fc\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-2755d28\" id=\"strong-why-cant-i-see-the-details-of-all-my-payment-plans-in-my-chart-strong\" data-block-id=\"2755d28\"><h4 class=\"stk-block-heading__text\"><strong>Pourquoi est-ce que je ne peux plus voir une ordonnance dans \u00ab Rendez-vous et visites \u00bb?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-c6f2347\" data-block-id=\"c6f2347\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-c6f2347\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-c-6-f-2347-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-c-6-f-2347-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-f146020 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"f146020\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-f146020-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-f146020-inner-blocks\">\n<p>Les ordonnances pour des examens d\u2019imagerie m\u00e9dicale, des tests ou des consultations sont inscrites par votre m\u00e9decin. Certaines ordonnances ont une date d\u2019expiration. Lorsqu\u2019elle est d\u00e9pass\u00e9e, vous ne les verrez plus dans votre compte MyChart. Votre m\u00e9decin sera avis\u00e9 de prolonger l\u2019ordonnance ou de l\u2019annuler si elle n\u2019est plus requise. Si vous avez des pr\u00e9occupations, communiquez avec votre m\u00e9decin.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Partager l\u2019acc\u00e8s \u00e0 MyChart<\/h3>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-e1e9a50 is-style-default\" data-block-id=\"e1e9a50\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-bc14c97 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"bc14c97\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-bc14c97-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-bc14c97-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-a91c905\" data-block-id=\"a91c905\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-3e6eee4\" id=\"strong-puis-je-donner-acces-a-mon-compte-my-chart-a-une-autre-personne-strong\" data-block-id=\"3e6eee4\"><h4 class=\"stk-block-heading__text\"><strong>Puis-je donner acc\u00e8s \u00e0 mon compte MyChart \u00e0 une autre personne?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-b301761\" data-block-id=\"b301761\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-b301761\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-b-301761-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-b-301761-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-61b2455 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"61b2455\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-61b2455-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-61b2455-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-014aefa\" data-block-id=\"014aefa\"><p class=\"stk-block-text__text\">Vous pouvez partager l\u2019acc\u00e8s \u00e0 votre compte MyChart de deux fa\u00e7ons : en donnant acc\u00e8s \u00e0 un mandataire et en donnant un acc\u00e8s universel temporaire. Les deux sont accessibles dans la section \u00ab Partage \u00bb.<\/p><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Acc\u00e8s \u00e0 un mandataire<\/strong>&nbsp;: Utilisez la fonction \u00ab Partager mon dossier \u00bb pour accorder ou refuser l\u2019acc\u00e8s d\u2019une autre personne \u00e0 votre compte MyChart. Si vous invitez une personne \u00e0 acc\u00e9der \u00e0 votre compte, vous devrez inscrire :\n<ul class=\"wp-block-list\">\n<li>son nom<\/li>\n\n\n\n<li>son adresse courriel.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>Cette personne recevra ensuite par courriel une invitation \u00e0 acc\u00e9der \u00e0 votre compte. Elle doit avoir un compte MyChart pour pouvoir accepter l\u2019invitation.<\/p>\n\n\n\n<p><strong>Acc\u00e8s universel<\/strong>&nbsp;: Utilisez la fonction \u00ab Connect with Hospitals and Doctors \u00bb pour donner un acc\u00e8s temporaire. G\u00e9n\u00e9rez simplement un code de partage en ajoutant le nom de la personne. Donnez-lui ensuite le code de partage et l\u2019adresse&nbsp;<a href=\"https:\/\/shareeverywhere.epic.com\/\">Shareeverywhere<\/a>. Le code est valide pendant seulement 60 minutes.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-bcd7633 is-style-default\" data-block-id=\"bcd7633\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-d51b2ed stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"d51b2ed\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-d51b2ed-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-d51b2ed-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-1a98bdd\" data-block-id=\"1a98bdd\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-f5243ec\" id=\"strong-puis-je-utiliser-le-meme-compte-my-chart-que-mon-conjoint-strong\" data-block-id=\"f5243ec\"><h4 class=\"stk-block-heading__text\"><strong>Puis-je utiliser le m\u00eame compte MyChart que mon conjoint?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-a33a64d\" data-block-id=\"a33a64d\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-a33a64d\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-a-33-a-64-d-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-a-33-a-64-d-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-ef64552 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"ef64552\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-ef64552-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-ef64552-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-6ca5c8c\" data-block-id=\"6ca5c8c\"><p class=\"stk-block-text__text\">Non. Vu la nature d\u00e9licate des renseignements m\u00e9dicaux, chaque adulte doit cr\u00e9er son propre compte MyChart. Si vous voulez que votre conjoint puisse consulter vos renseignements sur la sant\u00e9, vous pouvez lui donner acc\u00e8s \u00e0 votre compte \u00e0 titre de mandataire, et ce, directement dans MyChart.<\/p><\/div>\n<\/div><\/div><\/div>\n<\/details>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">S\u00e9curit\u00e9 et confidentialit\u00e9<\/h3>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-8f90f40 is-style-default\" data-block-id=\"8f90f40\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-811f090 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"811f090\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-811f090-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-811f090-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-33234bd\" data-block-id=\"33234bd\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-0542ac2\" id=\"strong-a-quel-point-my-chart-est-il-securise-strong\" data-block-id=\"0542ac2\"><h4 class=\"stk-block-heading__text\"><strong>\u00c0 quel point MyChart est-il s\u00e9curis\u00e9?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-1473f9d\" data-block-id=\"1473f9d\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-1473f9d\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-1473-f-9-d-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-1473-f-9-d-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-c7e2634 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"c7e2634\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-c7e2634-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-c7e2634-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-68b8529\" data-block-id=\"68b8529\"><p class=\"stk-block-text__text\">Nous prenons des mesures rigoureuses pour veiller \u00e0 ce que les renseignements sur votre sant\u00e9 demeurent priv\u00e9s et s\u00e9curis\u00e9s. L\u2019acc\u00e8s aux renseignements est contr\u00f4l\u00e9 par des codes d\u2019activation s\u00e9curis\u00e9s, des noms d\u2019utilisateur, des mots de passe et d\u2019autres processus.<\/p><\/div>\n\n\n\n<p>Chaque personne contr\u00f4le son propre mot de passe et il est impossible d\u2019acc\u00e9der \u00e0 un compte sans ce mot de passe.<\/p>\n\n\n\n<p>Les renseignements personnels sur votre sant\u00e9 vers\u00e9s dans MyChart sont entrepos\u00e9s en Ontario et sont crypt\u00e9s \u00e0 des fins de s\u00e9curit\u00e9. MyChart respecte les dispositions de la Loi sur la protection des renseignements personnels sur la sant\u00e9 de l\u2019Ontario et d\u2019autres lois connexes.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-be93d3e is-style-default\" data-block-id=\"be93d3e\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-f6bcb93 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"f6bcb93\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-f6bcb93-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-f6bcb93-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-80379d9\" data-block-id=\"80379d9\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-10c2131\" id=\"strong-en-quoi-consiste-votre-politique-sur-la-protection-des-renseignements-personnels-strong\" data-block-id=\"10c2131\"><h4 class=\"stk-block-heading__text\"><strong>En quoi consiste votre politique sur la protection des renseignements personnels?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-24eac72\" data-block-id=\"24eac72\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-24eac72\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-24-eac-72-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-24-eac-72-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-169761f stk-block-accordion__content\" data-v=\"4\" data-block-id=\"169761f\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-169761f-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-169761f-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-bd4b947\" data-block-id=\"bd4b947\"><p class=\"stk-block-text__text\">Nous nous sommes engag\u00e9s \u00e0 prot\u00e9ger la confidentialit\u00e9 et la s\u00e9curit\u00e9 des renseignements personnels des patients. Nos pratiques en mati\u00e8re de protection des donn\u00e9es et de s\u00e9curit\u00e9 de l\u2019information sont conformes \u00e0 toutes les lois et politiques applicables.<\/p><\/div>\n\n\n\n<p>L\u2019\u00e9tablissement o\u00f9 vous recevez des soins poss\u00e8de aussi sa propre politique sur la protection des renseignements personnels qui encadre l\u2019utilisation de MyChart.<\/p>\n\n\n\n<p>Les donn\u00e9es vers\u00e9es dans un compte MyChart sont accessibles seulement par le patient inscrit au compte.<\/p>\n\n\n\n<p>Pour prot\u00e9ger les renseignements personnels sur votre sant\u00e9, ne divulguez pas votre nom d\u2019utilisateur ou mot de passe \u00e0 d\u2019autres personnes.<\/p>\n\n\n\n<p>Si vous avez des questions ou des commentaires sur la confidentialit\u00e9 et la s\u00e9curit\u00e9 de MyChart, communiquez avec le bureau de la protection de la vie priv\u00e9e de l\u2019\u00e9tablissement de soins o\u00f9 vous recevez des services.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-4dd8987 is-style-default\" data-block-id=\"4dd8987\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-b1083ef stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"b1083ef\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-b1083ef-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-b1083ef-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-919209c\" data-block-id=\"919209c\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-2ba5d4a\" id=\"strong-quelles-sont-les-conditions-d-utilisation-de-my-chart-strong\" data-block-id=\"2ba5d4a\"><h4 class=\"stk-block-heading__text\"><strong>Quelles sont les Conditions d&rsquo;Utilisation de MyChart?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-52def19\" data-block-id=\"52def19\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-52def19\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-52-def-19-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-52-def-19-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-a4b1e98 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"a4b1e98\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-a4b1e98-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-a4b1e98-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-70c0315\" data-block-id=\"70c0315\"><p class=\"stk-block-text__text\">Lisez&nbsp;<a href=\"https:\/\/epicapps.toh.ca\/mychart\/tcfr.pdf\">Modalit\u00e9s de l\u2019entente d\u2019utilisation<\/a><\/p><\/div>\n<\/div><\/div><\/div>\n<\/details>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Facturation<\/h3>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-ba298eb is-style-default\" data-block-id=\"ba298eb\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-a2abbb0 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"a2abbb0\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-a2abbb0-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-a2abbb0-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-b29621b\" data-block-id=\"b29621b\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-e68fd98\" id=\"strong-how-can-i-pay-hospital-invoices-through-my-chart-strong\" data-block-id=\"e68fd98\"><h4 class=\"stk-block-heading__text\"><strong><strong>Comment puis-je payer les factures d\u2019h\u00f4pital dans MyChart?<\/strong><\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-78d0292\" data-block-id=\"78d0292\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-78d0292\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-78-d-0292-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-78-d-0292-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-b5dc6e5 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"b5dc6e5\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-b5dc6e5-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-b5dc6e5-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-136402f\" data-block-id=\"136402f\"><p class=\"stk-block-text__text\">Vous pouvez&nbsp;payer&nbsp;vos factures d\u2019h\u00f4pital directement dans MyChart \u2013&nbsp;une mani\u00e8re s\u00e9curitaire et pratique de payer qui vous offre diverses options.&nbsp;Vous pouvez choisir de vous connecter \u00e0 votre compte MyChart ou d\u2019utiliser la nouvelle option&nbsp;\u00abPayer&nbsp;en tant&nbsp;qu\u2019invit\u00e9\u00bb&nbsp;pour payer sans cr\u00e9er un compte MyChart.&nbsp;<\/p><\/div>\n\n\n\n<p>Vous pouvez \u00e9galement&nbsp;y&nbsp;consulter votre historique de paiements et&nbsp;y&nbsp;t\u00e9l\u00e9charger des re\u00e7us \u00e0 des fins d\u2019assurance ou&nbsp;d\u2019imp\u00f4t&nbsp;(un compte MyChart est&nbsp;alors&nbsp;requis).&nbsp;<\/p>\n\n\n\n<p>Pour en savoir plus, communiquez avec le&nbsp;<strong>Service des finances de votre&nbsp;\u00e9tablissement<\/strong>.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-e366b81 is-style-default\" data-block-id=\"e366b81\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-dc19fc6 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"dc19fc6\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-dc19fc6-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-dc19fc6-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-63dae7d\" data-block-id=\"63dae7d\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-fedfc62\" id=\"a-class-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-2-a-why-should-i-use-my-chart-a-a\" data-block-id=\"fedfc62\"><h4 class=\"stk-block-heading__text\"><strong><strong>Les membres de ma famille peuvent-ils payer mes factures \u00e0 ma place?<\/strong>&nbsp;<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-de7eb13\" data-block-id=\"de7eb13\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-de7eb13\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-de-7-eb-13-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-de-7-eb-13-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-b74b315 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"b74b315\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-b74b315-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-b74b315-inner-blocks\">\n<p>Oui. Les membres de votre famille ou d\u2019autres personnes de confiance peuvent maintenant payer vos factures dans utiliser l\u2019option \u00ab\u202f<a href=\"https:\/\/epicapps.toh.ca\/MyChart\/Billing\/GuestPay\/\">Payer en tant&nbsp;qu\u2019invit\u00e9<\/a> \u00bb<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-a0bf174 is-style-default\" data-block-id=\"a0bf174\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-f2ede02 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"f2ede02\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-f2ede02-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-f2ede02-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-dadf5e8\" data-block-id=\"dadf5e8\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-a70a6a2\" id=\"a-class-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-3-a-what-is-pre-registration-a-a\" data-block-id=\"a70a6a2\"><h4 class=\"stk-block-heading__text\"><strong><strong>Comment puis-je faire un paiement sans&nbsp;cr\u00e9er&nbsp;un compte?<\/strong><\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-9413852\" data-block-id=\"9413852\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-9413852\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-9413852-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-9413852-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-f437b6f stk-block-accordion__content\" data-v=\"4\" data-block-id=\"f437b6f\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-f437b6f-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-f437b6f-inner-blocks\">\n<p>You can now pay your hospital bills online using the Pay as Guest option in MyChart \u2014 noVous pouvez maintenant payer vos factures d\u2019h\u00f4pital en ligne dans MyChart sans vous connecter \u00e0 un compte. Il suffit d\u2019utiliser l\u2019option&nbsp;\u00ab&nbsp;Payer&nbsp;en tant&nbsp;qu\u2019invit\u00e9&nbsp;\u00bb.&nbsp;Voici comment faire\u202f:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Allez \u00e0 la page de connexion \u00e0&nbsp;<\/strong><a href=\"https:\/\/epicapps.toh.ca\/mychart\/Authentication\/Login\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>MyChart<\/strong><\/a><strong>.<\/strong>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cliquez sur&nbsp;\u00abPayer&nbsp;en tant&nbsp;qu\u2019invit\u00e9\u00bb&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Entrez votre&nbsp;<strong>num\u00e9ro de&nbsp;garant et<\/strong>&nbsp;votre&nbsp;<strong>nom de famille<\/strong>&nbsp;pour acc\u00e9der en toute s\u00e9curit\u00e9 \u00e0 votre compte de facturation.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consultez votre solde impay\u00e9.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>S\u00e9lectionnez le mode de paiement et terminez la transaction.&nbsp;&nbsp;<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-d8a0e61 is-style-default\" data-block-id=\"d8a0e61\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-0b2cba7 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"0b2cba7\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-0b2cba7-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-0b2cba7-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-6265ba0\" data-block-id=\"6265ba0\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-4f46a8f\" id=\"a-class-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-4-a-can-i-schedule-an-appointment-through-my-chart-a-a\" data-block-id=\"4f46a8f\"><h4 class=\"stk-block-heading__text\"><strong>Le paiement dans MyChart est-il s\u00e9curis\u00e9?&nbsp;<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-bce4e6d\" data-block-id=\"bce4e6d\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-bce4e6d\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-bce-4-e-6-d-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-bce-4-e-6-d-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-9836eaf stk-block-accordion__content\" data-v=\"4\" data-block-id=\"9836eaf\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-9836eaf-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-9836eaf-inner-blocks\">\n<p>Oui.&nbsp;Vos donn\u00e9es de paiement sont prot\u00e9g\u00e9es par un cryptage avanc\u00e9 et la segmentation en unit\u00e9s (\u00ab\u202ftokenisation\u202f\u00bb).&nbsp;Cela veut dire que les d\u00e9tails de votre carte de cr\u00e9dit ne sont jamais stock\u00e9s ni dans MyChart ni \u00e0 L\u2019H\u00f4pital d\u2019Ottawa.&nbsp;Au lieu de cela, un jeton (\u00ab\u202ftoken\u202f\u00bb) s\u00e9curis\u00e9 est g\u00e9n\u00e9r\u00e9 pour chaque transaction.&nbsp;L\u2019authentification \u00e0 deux facteurs est automatiquement activ\u00e9e pour tous les utilisateurs dans le but d\u2019aider \u00e0 prot\u00e9ger votre\u202fcompte.&nbsp;<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-88ad22c is-style-default\" data-block-id=\"88ad22c\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-e6ab070 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"e6ab070\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-e6ab070-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-e6ab070-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-fbf653c\" data-block-id=\"fbf653c\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-e013231\" id=\"a-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-5-how-does-it-work-a\" data-block-id=\"e013231\"><h4 class=\"stk-block-heading__text\"><strong><strong>Puis-je demander un remboursement?&nbsp;<\/strong><\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-73182cb\" data-block-id=\"73182cb\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-73182cb\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-73182-cb-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-73182-cb-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-e69ba72 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"e69ba72\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-e69ba72-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-e69ba72-inner-blocks\">\n<p>MyChart n\u2019offre pas actuellement d\u2019option int\u00e9gr\u00e9e pour demander un remboursement.&nbsp;Si vous avez besoin d\u2019annuler ou de vous faire rembourser un paiement, veuillez envoyer un courriel au&nbsp;<strong>Service des finances de votre h\u00f4pital<\/strong>&nbsp;<strong>(lien)<\/strong>.&nbsp;<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-950f4d6 is-style-default\" data-block-id=\"950f4d6\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-cb5f193 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"cb5f193\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-cb5f193-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-cb5f193-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-80808b4\" data-block-id=\"80808b4\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-7f6ffc5\" id=\"a-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-5-a-is-there-a-waitlist-i-can-join-if-i-want-an-earlier-appointment-a-a\" data-block-id=\"7f6ffc5\"><h4 class=\"stk-block-heading__text\"><strong><strong>Puis-je mettre en place un plan de paiement?&nbsp;<\/strong><\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-d1155fe\" data-block-id=\"d1155fe\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-d1155fe\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-d-1155-fe-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-d-1155-fe-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-4a88e17 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"4a88e17\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-4a88e17-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-4a88e17-inner-blocks\">\n<p>Oui, MyChart&nbsp;offre des&nbsp;options de plan de paiement. Vous pouvez configurer le plan dans la section&nbsp;\u00ab\u202fFacturation\u202f\u00bb&nbsp;en s\u00e9lectionnant \u00ab\u202f<strong>\u00c9tablir un plan de paiement<\/strong>\u202f\u00bb et en choisissant le montant du paiement.&nbsp;Si vous&nbsp;avez besoin d\u2019un plan plus flexible, communiquez avec le&nbsp;<strong>Service des finances<\/strong>&nbsp;pour discuter des possibilit\u00e9s.&nbsp;<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-321a34b is-style-default\" data-block-id=\"321a34b\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-49203eb stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"49203eb\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-49203eb-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-49203eb-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-765ab2a\" data-block-id=\"765ab2a\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-ba877a3\" id=\"a-href-https-www-ottawahospital-on-ca-en-patients-visitors-mychart-collapse-5-a-how-do-i-schedule-the-new-appointment-that-was-offered-to-me-via-the-waitlist-a-a\" data-block-id=\"ba877a3\"><h4 class=\"stk-block-heading__text\"><strong><strong>Si j\u2019ai un plan de paiement, vais-je&nbsp;recevoir une notification avant&nbsp;qu\u2019un montant soit pr\u00e9lev\u00e9 sur ma carte de cr\u00e9dit?&nbsp;<\/strong><\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-d050b9e\" data-block-id=\"d050b9e\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-d050b9e\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-d-050-b-9-e-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-d-050-b-9-e-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-7f43f8a stk-block-accordion__content\" data-v=\"4\" data-block-id=\"7f43f8a\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-7f43f8a-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-7f43f8a-inner-blocks\">\n<p>Vous recevrez un courriel trois\u202fjours avant le pr\u00e9l\u00e8vement de votre paiement mensuel sur votre carte de cr\u00e9dit.&nbsp;<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-9f2ba26 is-style-default\" data-block-id=\"9f2ba26\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-92736ab stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"92736ab\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-92736ab-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-92736ab-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-51aabd4\" data-block-id=\"51aabd4\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-a4b6ffa\" id=\"strong-how-do-i-get-a-receipt-strong\" data-block-id=\"a4b6ffa\"><h4 class=\"stk-block-heading__text\"><strong><strong>Que faut-il faire pour obtenir un re\u00e7u?&nbsp;<\/strong><\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-cfb00fc\" data-block-id=\"cfb00fc\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-cfb00fc\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-cfb-00-fc-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-cfb-00-fc-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-76b592b stk-block-accordion__content\" data-v=\"4\" data-block-id=\"76b592b\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-76b592b-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-76b592b-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-0826f60\" data-block-id=\"0826f60\"><p class=\"stk-block-text__text\">Les re\u00e7us sont disponibles&nbsp;dans&nbsp;l\u2019onglet&nbsp;\u00ab\u202fDocuments&nbsp;de&nbsp;facturation\u202f\u00bb&nbsp;dans MyChart.&nbsp;L\u00e0, vous pouvez consulter l\u2019historique de vos paiements et t\u00e9l\u00e9charger les re\u00e7us de toutes les transactions que vous avez faites.&nbsp;Si vous avez choisi la facturation \u00e9lectronique, vous recevrez&nbsp;une&nbsp;notification par courriel&nbsp;lorsqu\u2019un&nbsp;nouveau relev\u00e9&nbsp;est disponible.&nbsp;<\/p><\/div>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-bd1d3b5 is-style-default\" data-block-id=\"bd1d3b5\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-b11afe5 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"b11afe5\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-b11afe5-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-b11afe5-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-8e0b57e\" data-block-id=\"8e0b57e\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-db734ef\" id=\"strong-how-do-i-get-an-itemized-receipt-strong\" data-block-id=\"db734ef\"><h4 class=\"stk-block-heading__text\"><strong><strong>Que faut-il faire&nbsp;pour obtenir un re\u00e7u d\u00e9taill\u00e9?&nbsp;<\/strong><\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-e6d84dd\" data-block-id=\"e6d84dd\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-e6d84dd\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-e-6-d-84-dd-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-e-6-d-84-dd-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-59d1c95 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"59d1c95\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-59d1c95-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-59d1c95-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-3d5c889\" data-block-id=\"3d5c889\"><p class=\"stk-block-text__text\">Pour obtenir un re\u00e7u d\u00e9taill\u00e9 \u00e0 des fins d\u2019assurance&nbsp;ou d\u2019imp\u00f4t,&nbsp;allez \u00e0 l\u2019onglet \u00ab\u202fDetails\u202f\u00bb dans la section sur les d\u00e9tails de votre solde dans&nbsp;MyChart. Vous y trouverez le lien&nbsp;\u00ab\u202fObtenir une&nbsp;facture&nbsp;d\u00e9taill\u00e9\u202f\u00bb.&nbsp;Vous pouvez entrer une plage de dates, et le syst\u00e8me vous fournira une liste d\u00e9taill\u00e9e des frais et des paiements.&nbsp;Le re\u00e7u&nbsp;d\u00e9taill\u00e9 sera&nbsp;ensuite&nbsp;disponible&nbsp;dans&nbsp;l\u2019onglet \u00ab\u202fDocuments&nbsp;de&nbsp;facturation\u202f\u00bb.&nbsp;<\/p><\/div>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-69b9845 is-style-default\" data-block-id=\"69b9845\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-1e652a5 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"1e652a5\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-1e652a5-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-1e652a5-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-4df1ab1\" data-block-id=\"4df1ab1\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-6693916\" id=\"strong-what-fees-can-i-pay-through-my-chart-strong\" data-block-id=\"6693916\"><h4 class=\"stk-block-heading__text\"><strong>Quels frais puis-je&nbsp;payer&nbsp;dans MyChart?&nbsp;<\/strong>&nbsp;<\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-f72d54f\" data-block-id=\"f72d54f\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-f72d54f\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-f-72-d-54-f-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-f-72-d-54-f-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-58a694a stk-block-accordion__content\" data-v=\"4\" data-block-id=\"58a694a\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-58a694a-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-58a694a-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-ea44a67\" data-block-id=\"ea44a67\"><p class=\"stk-block-text__text\">MyChart permet aux patients de&nbsp;payer&nbsp;les frais hospitaliers li\u00e9s \u00e0 leur s\u00e9jour \u00e0 l\u2019h\u00f4pital. Cela peut inclure des services comme la location de b\u00e9quilles, une chambre priv\u00e9e ou un transport&nbsp;par&nbsp;ambulance.&nbsp;<\/p><\/div>\n\n\n\n<p>MyChart ne peut pas \u00eatre utilis\u00e9 pour payer des honoraires&nbsp;des m\u00e9decins, des m\u00e9dicaments achet\u00e9s en pharmacie ou&nbsp;des soins dentaires.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Pour obtenir la liste compl\u00e8te de services et des fournitures qui ne sont pas couverts par le R\u00e9gime d\u2019assurance-sant\u00e9 de l\u2019Ontario,&nbsp;consultez la page sur les&nbsp;<a href=\"https:\/\/www.ottawahospital.on.ca\/fr\/patients-et-visiteurs\/sejour-a-lhopital\/couts\/\" target=\"_blank\" rel=\"noreferrer noopener\">co\u00fbts<\/a>&nbsp;dans le site Web de L\u2019H\u00f4pital d\u2019Ottawa.&nbsp;<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-8c61991 is-style-default\" data-block-id=\"8c61991\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-8a89c47 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"8a89c47\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-8a89c47-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-8a89c47-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-2b04aea\" data-block-id=\"2b04aea\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-8a3bb5e\" id=\"strong-what-other-ways-can-i-pay-strong\" data-block-id=\"8a3bb5e\"><h4 class=\"stk-block-heading__text\"><strong>De quelles autres fa\u00e7ons est-il possible de payer?<\/strong>&nbsp;<\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-0899d05\" data-block-id=\"0899d05\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-0899d05\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-0899-d-05-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-0899-d-05-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-de630c4 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"de630c4\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-de630c4-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-de630c4-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-95e37cb\" data-block-id=\"95e37cb\"><p class=\"stk-block-text__text\">\u202fVous pouvez choisir parmi plusieurs options de paiement.&nbsp;<\/p><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Payez en ligne<\/strong>&nbsp;dans&nbsp;MyChart&nbsp;\u00e0 l\u2019aide d\u2019une&nbsp;<strong>carte de cr\u00e9dit<\/strong>.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Faites un virement \u00e9lectronique\u202f:<\/strong>&nbsp;Indiquez aretransfer@lho.ca&nbsp;comme destinataire.&nbsp;Inscrivez le num\u00e9ro d\u2019identification du patient (NIP) \u00e0 huit chiffres dans la zone de commentaire (vous trouverez votre NIP dans le coin sup\u00e9rieur droit&nbsp;de votre&nbsp;facture d\u2019h\u00f4pital).&nbsp;Ne cr\u00e9ez&nbsp;<strong>pas<\/strong>&nbsp;de mot de passe.\u202f&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Utilisez les services bancaires en ligne\u202f:&nbsp;<\/strong>Dans le site Web ou l\u2019application de votre&nbsp;banque, ajoutez&nbsp;\u00ab\u202fL\u2019H\u00f4pital d\u2019Ottawa\u202f\u00bb&nbsp;dans les&nbsp;factures.&nbsp;Entrez les huit chiffres de votre num\u00e9ro d\u2019identification du patient (NIP)&nbsp;en tant que&nbsp;num\u00e9ro de\u202fcompte.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Payez en personne \u00e0&nbsp;la&nbsp;banque\u202f:&nbsp;<\/strong>Demandez au commis de l\u2019aide pour faire le paiement.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Payez par&nbsp;t\u00e9l\u00e9phone \u00e0 l\u2019aide d\u2019une carte de cr\u00e9dit\u202f:&nbsp;<\/strong>Appelez au 613\u202f7614444 et choisissez l\u2019option\u202f2 pendant les heures habituelles d\u2019ouverture (du&nbsp;lundi au vendredi de 8\u202fh \u00e0 16\u202fh).&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Payez par la poste\u202f:&nbsp;<\/strong>Envoyez un ch\u00e8que \u00e0 Comptes d\u00e9biteurs, L\u2019H\u00f4pital d\u2019Ottawa, 1053, avenue Carling, 6<sup>e<\/sup>\u202f\u00e9tage, Service des finances,&nbsp;C.P.\u202f814,&nbsp;Ottawa&nbsp;(Ontario)&nbsp;K1Y\u202f4E9.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Ces options figurent \u00e9galement sur votre facture et&nbsp;dans&nbsp;le site Web de l\u2019H\u00f4pital dans la section&nbsp;<a href=\"https:\/\/www.ottawahospital.on.ca\/fr\/patients-et-visiteurs\/payer-un-compte\/\" target=\"_blank\" rel=\"noreferrer noopener\">Payer un compte<\/a>.&nbsp;<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-70ea7e9 is-style-default\" data-block-id=\"70ea7e9\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-b814283 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"b814283\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-b814283-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-b814283-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-d6d91cc\" data-block-id=\"d6d91cc\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-4175c1d\" id=\"strong-why-cant-i-see-the-details-of-all-my-payment-plans-in-my-chart-strong\" data-block-id=\"4175c1d\"><h4 class=\"stk-block-heading__text\"><strong>Pourquoi ne puis-je pas voir les d\u00e9tails de tous mes plans de paiement dans\u202fMyChart?<\/strong>&nbsp;<\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-72bf7cb\" data-block-id=\"72bf7cb\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-72bf7cb\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-72-bf-7-cb-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-72-bf-7-cb-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-f00654b stk-block-accordion__content\" data-v=\"4\" data-block-id=\"f00654b\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-f00654b-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-f00654b-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-2b97e38\" data-block-id=\"2b97e38\"><p class=\"stk-block-text__text\">MyChart affiche&nbsp;seulement&nbsp;les plans de paiement&nbsp;mis en place&nbsp;\u00e0 l\u2019aide d\u2019une carte de cr\u00e9dit enregistr\u00e9e dans MyChart. Si vous avez mis en place un plan de paiement par t\u00e9l\u00e9phone et que vous n\u2019avez pas&nbsp;d\u2019abord&nbsp;enregistr\u00e9 de carte de cr\u00e9dit dans MyChart,&nbsp;le plan&nbsp;n\u2019appara\u00eetra pas dans votre compte&nbsp;MyChart.&nbsp;<\/p><\/div>\n\n\n\n<p>Pour corriger la situation\u202f:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ouvrez une session dans&nbsp;MyChart&nbsp;et ajoutez le num\u00e9ro de votre carte de cr\u00e9dit \u00e0 l\u2019aide du lien \u00ab\u202f<a href=\"https:\/\/mychart-np.et1063.epichosted.com\/MyChartTST\/app\/payment-method-management\/add-payment-method?guarantorid=WP-24646aHfW7sjucLe3LNAFM8g-3D-3D-24EdHyPeVvbRt2-2FHSsadEvAJwxhXQba5hB12i5t1pC1cw-3D&amp;billsys=WP-249FuQQ7EILrTgwsbXMmbkfg-3D-3D-24BDn1ACx4AIljZl5HKq1QI3SOOUT44OYnhSR9zBQCfio-3D&amp;lang=fr-FR\" target=\"_blank\" rel=\"noreferrer noopener\">Ajouter un nouveau mode de paiement<\/a>\u00bb.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Communiquez ensuite avec le Service des finances par t\u00e9l\u00e9phone ou par courriel pour lui demander de jumeler votre plan de paiement \u00e0 la carte de cr\u00e9dit enregistr\u00e9e dans MyChart.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>IMPORTANT\u202f:&nbsp;<\/strong>Pour des raisons de s\u00e9curit\u00e9,&nbsp;n\u2019envoyez pas votre num\u00e9ro de carte de cr\u00e9dit par\u202fcourriel.&nbsp;&nbsp;<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-e91ee42 is-style-default\" data-block-id=\"e91ee42\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-558adf6 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"558adf6\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-558adf6-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-558adf6-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-1e49ffb\" data-block-id=\"1e49ffb\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-4c496d6\" id=\"strong-strong-puis-je-sauvegarder-les-informations-de-la-meme-carte-de-credit-dans-les-profils-de-plus-dun-hopital-de-l-alliance-atlas-strong-strong\" data-block-id=\"4c496d6\"><h4 class=\"stk-block-heading__text\"><strong><strong>Puis-je sauvegarder les informations de la m\u00eame carte de cr\u00e9dit dans les profils de plus d\u2019un h\u00f4pital de l\u2019Alliance Atlas?\u202f<\/strong>&nbsp;<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-fa99b19\" data-block-id=\"fa99b19\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-fa99b19\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-fa-99-b-19-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-fa-99-b-19-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-937ac40 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"937ac40\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-937ac40-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-937ac40-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-0eef5d4\" data-block-id=\"0eef5d4\"><p class=\"stk-block-text__text\">Oui, mais il y a certaines choses importantes que vous devez savoir\u202f:\u202f&nbsp;<\/p><\/div>\n\n\n\n<p>Tous les h\u00f4pitaux de l\u2019Alliance Atlas utilisent le m\u00eame syst\u00e8me de paiement s\u00e9curis\u00e9 appel\u00e9 MyChart Gateway.&nbsp;Lorsque vous entrez et sauvegardez les informations d\u2019une carte de cr\u00e9dit, le syst\u00e8me ne conserve pas le num\u00e9ro de la carte.&nbsp;Il cr\u00e9e plut\u00f4t un code s\u00e9curis\u00e9 (appel\u00e9 \u00ab\u202fjeton\u202f\u00bb) qui remplace le num\u00e9ro. Ce jeton est utilis\u00e9 pour les transactions futures.\u202f&nbsp;<\/p>\n\n\n\n<p>Si vous essayez d\u2019enregistrer la m\u00eame carte sous plus d\u2019un h\u00f4pital, le syst\u00e8me peut cr\u00e9er un seul jeton partag\u00e9. Comme le m\u00eame jeton serait utilis\u00e9 par plusieurs h\u00f4pitaux, des erreurs pourraient se produire, par exemple\u202f:\u202f&nbsp;<\/p>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-e5e575c is-style-default\" data-block-id=\"e5e575c\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-ace37ee stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"ace37ee\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-ace37ee-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-ace37ee-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-bd14c14\" data-block-id=\"bd14c14\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-7299072\" id=\"what-happens-if-one-hospital-removes-the-saved-card\" data-block-id=\"7299072\"><h4 class=\"stk-block-heading__text\">Que se passe-t-il si l\u2019un des h\u00f4pitaux supprime la carte enregistr\u00e9e?\u202f&nbsp;<\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-120acaf\" data-block-id=\"120acaf\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-120acaf\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-120-acaf-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-120-acaf-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-42994b0 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"42994b0\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-42994b0-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-42994b0-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-0aa1fec\" data-block-id=\"0aa1fec\"><p class=\"stk-block-text__text\">Si les informations de votre carte sont supprim\u00e9es par un h\u00f4pital, la carte pourrait aussi arr\u00eater de fonctionner pour un autre h\u00f4pital.&nbsp;Cela peut entra\u00eener une erreur lorsque vous essayez d\u2019effectuer ou de programmer un paiement.\u202f&nbsp;<\/p><\/div>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-a0edeb5 is-style-default\" data-block-id=\"a0edeb5\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-4afb810 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"4afb810\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-4afb810-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-4afb810-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-e785afd\" data-block-id=\"e785afd\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-c4e8ee0\" id=\"why-might-a-payment-be-declined\" data-block-id=\"c4e8ee0\"><h4 class=\"stk-block-heading__text\">Pourquoi un paiement pourrait-il \u00eatre refus\u00e9?\u202f&nbsp;<\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-9e7cc29\" data-block-id=\"9e7cc29\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-9e7cc29\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-9-e-7-cc-29-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-9-e-7-cc-29-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-591016c stk-block-accordion__content\" data-v=\"4\" data-block-id=\"591016c\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-591016c-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-591016c-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-858ee62\" data-block-id=\"858ee62\"><p class=\"stk-block-text__text\">Pour vous prot\u00e9ger contre la fraude, le syst\u00e8me de paiement surveille les op\u00e9rations en double. Si deux h\u00f4pitaux essaient de d\u00e9biter le m\u00eame montant de la m\u00eame carte \u00e0 peu pr\u00e8s au m\u00eame moment, le syst\u00e8me pourrait bloquer l\u2019un des paiements. Cela peut se produire m\u00eame si les deux paiements sont l\u00e9gitimes.\u202f&nbsp;<\/p><\/div>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-39d9df0 is-style-default\" data-block-id=\"39d9df0\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-c32f543 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"c32f543\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-c32f543-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-c32f543-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-38a87bf\" data-block-id=\"38a87bf\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-b8037c3\" id=\"are-you-working-to-fix-these-issues\" data-block-id=\"b8037c3\"><h4 class=\"stk-block-heading__text\">Travaillez-vous pour r\u00e9soudre ces probl\u00e8mes?\u202f&nbsp;<\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-b8e055d\" data-block-id=\"b8e055d\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-b8e055d\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-b-8-e-055-d-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-b-8-e-055-d-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-e360848 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"e360848\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-e360848-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-e360848-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-c1374a5\" data-block-id=\"c1374a5\"><p class=\"stk-block-text__text\">Oui. Nous travaillons activement avec nos partenaires de paiement pour am\u00e9liorer les processus. Notre objectif est de rendre plus faciles et plus fiables l\u2019enregistrement et l\u2019utilisation de votre carte \u00e0 plusieurs h\u00f4pitaux.\u202f&nbsp;<\/p><\/div>\n<\/div><\/div><\/div>\n<\/details>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-7599ce5 is-style-default\" data-block-id=\"7599ce5\">\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-e13c3c0 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"e13c3c0\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-e13c3c0-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-e13c3c0-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-ce5db2e\" data-block-id=\"ce5db2e\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-be5bb9e\" id=\"strong-why-am-i-not-getting-an-email-confirmation-after-setting-up-my-payment-plan-strong\" data-block-id=\"be5bb9e\"><h4 class=\"stk-block-heading__text\"><strong><strong>Pourquoi je ne re\u00e7ois pas de confirmation par courriel apr\u00e8s avoir fait un paiement ou mis en place un plan de paiement?<\/strong><\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-1bead9b\" data-block-id=\"1bead9b\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-1bead9b\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-1-bead-9-b-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-1-bead-9-b-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"chevron-down\" class=\"svg-inline--fa fa-chevron-down fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-0956dff stk-block-accordion__content\" data-v=\"4\" data-block-id=\"0956dff\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-0956dff-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-0956dff-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-03190cf\" data-block-id=\"03190cf\"><p class=\"stk-block-text__text\">V\u00e9rifiez vos \u00ab\u00a0Pr\u00e9f\u00e9rences de communication\u00a0\u00bb dans votre compte MyChart et assurez-vous d\u2019avoir activ\u00e9 les messages li\u00e9s au \u00abActivit\u00e9 de Paiement\u00bb dans la section \u00ab\u00a0Facturation\u00a0\u00bb.<\/p><\/div>\n<\/div><\/div><\/div>\n<\/details>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group padding30 has-background is-layout-grid wp-container-core-group-is-layout-baef362d wp-block-group-is-layout-grid\" style=\"background-color:#cdf0f2\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"support\">Assistance MyChart<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>L\u2019H\u00f4pital d\u2019Ottawa:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone: 613-737-8800<\/li>\n\n\n\n<li>Courriel: <a href=\"mailto:mychart@toh.ca\">mychart@toh.ca<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>H\u00f4pital g\u00e9n\u00e9ral de Hawkesbury et du district:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone: 613-632-1111 ext. 41817<\/li>\n\n\n\n<li>Courriel: <a href=\"mailto:mychart@hgh.ca\">mychart@hgh.ca<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>H\u00f4pital Victoria de Renfrew:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone: 613-432-4851<\/li>\n\n\n\n<li>Courriel: <a href=\"mailto:rvh.mychart@renfrewhosp.com\">rvh.mychart@renfrewhosp.com<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>H\u00f4pital St. Francis Memorial:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone: 613-756-3044<\/li>\n\n\n\n<li>Courriel: <a href=\"mailto:mychart@sfmhhosp.com\">mychart@sfmhhosp.com<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Institut de cardiologie de l\u2019Universit\u00e9 d\u2019Ottawa:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone: 613-696-7020<\/li>\n\n\n\n<li>Courriel: <a href=\"mailto:epicmychart@ottawaheart.ca\">epicmychart@ottawaheart.ca<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Group Health Centre:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone: 705-759-5511<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>l\u2019H\u00f4pital de Deep River et du district:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone: 613-584-3333 ext. 7150<\/li>\n\n\n\n<li>Courriel: <a href=\"mailto:cara.mcguire@drdh.org\">cara.mcguire@drdh.org<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>l\u2019H\u00f4pital du district de Kemptville:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone: 613-258-6133 ext. 205<\/li>\n\n\n\n<li>Courriel: <a href=\"mailto:mychartkdh@kdh.on.ca\">mychartkdh@kdh.on.ca<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>l\u2019H\u00f4pital Memorial du district de Winchester:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone: 613-774-2422 ext. 6751<\/li>\n\n\n\n<li>Courriel: <a href=\"mailto:mychart@wdmh.on.ca\">mychart@wdmh.on.ca<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"finace\">Service des finances<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>L\u2019H\u00f4pital d\u2019Ottawa:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone:&nbsp;613-761-4444&nbsp;ext.14444<\/li>\n\n\n\n<li>Courriel: <a href=\"mailto:comptesdebiteurs@lho.ca\">comptesdebiteurs@lho.ca<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>H\u00f4pital g\u00e9n\u00e9ral de Hawkesbury et du district:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone:&nbsp;613-632-1111&nbsp;ext. 41903<\/li>\n\n\n\n<li>Courriel: <a href=\"mailto:accountreceivable@hgh.ca\">accountreceivable@hgh.ca<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>H\u00f4pital Victoria de Renfrew:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone:&nbsp;613-432-4851&nbsp;ext.800<\/li>\n\n\n\n<li>Courriel: <a href=\"mailto:finance@renfrewhosp.com\">finance@renfrewhosp.com<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>H\u00f4pital St. Francis Memorial:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone:&nbsp;613-756-3044&nbsp;ext. 226<\/li>\n\n\n\n<li>Courriel: <a href=\"mailto:finance@sfmhosp.com\">finance@sfmhosp.com<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>\u00c9quipe universitaire de sant\u00e9 familiale de L\u2019H\u00f4pital d\u2019Ottawa:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone:&nbsp;613-798-5555&nbsp;ext. 16987<\/li>\n\n\n\n<li>Courriel: <a href=\"mailto:TOHAFHT@toh.ca\">TOHAFHT@toh.ca<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Institut de cardiologie de l\u2019Universit\u00e9 d\u2019Ottawa:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone:&nbsp;613-761-4444&nbsp;ext. 14444<\/li>\n\n\n\n<li>Courriel: <a href=\"mailto:comptesdebiteurs@lho.ca\">comptesdebiteurs@lho.ca<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Group Health Centre:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone:&nbsp;705-759-5511<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>l\u2019H\u00f4pital de Deep River et du district:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone:&nbsp;613-584-3333&nbsp;ext. 7113<\/li>\n\n\n\n<li>Courriel: <a href=\"mailto:accrec@drdh.org\">accrec@drdh.org<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>l\u2019H\u00f4pital du district de Kemptville:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone:&nbsp;613-258-6133&nbsp;ext.145<\/li>\n\n\n\n<li>Courriel: <a href=\"mailto:ar@kdh.on.ca\">ar@kdh.on.ca<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>l\u2019H\u00f4pital Memorial du district de Winchester:\n<ul class=\"wp-block-list\">\n<li>T\u00e9l\u00e9phone: 613-774-2420 ext. 6809<\/li>\n\n\n\n<li>Courriel: <a href=\"mailto:billingoffice@wdmh.on.ca\">billingoffice@wdmh.on.ca<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Si vous avez des questions auxquelles nous ne r\u00e9pondons pas ici,appelez l\u2019\u00e9quipe de soutien de MyChart 613-798-5555 poste 77219 mychart@lho.ca Il est maintenant possible de payer vos factures d\u2019h\u00f4pital dans MyChart! Vous pouvez \u00e0 pr\u00e9sent payer vos factures d\u2019h\u00f4pital directement dans MyChart \u2013 inutile de contacter le Service des finances. Il suffit de vous connecter [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":84,"menu_order":12,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_mc_calendar":[],"footnotes":""},"class_list":["post-24842","page","type-page","status-publish","hentry"],"acf":[],"wps_subtitle":"","_links":{"self":[{"href":"https:\/\/www.ottawahospital.on.ca\/fr\/wp-json\/wp\/v2\/pages\/24842","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ottawahospital.on.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ottawahospital.on.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ottawahospital.on.ca\/fr\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ottawahospital.on.ca\/fr\/wp-json\/wp\/v2\/comments?post=24842"}],"version-history":[{"count":1,"href":"https:\/\/www.ottawahospital.on.ca\/fr\/wp-json\/wp\/v2\/pages\/24842\/revisions"}],"predecessor-version":[{"id":277728,"href":"https:\/\/www.ottawahospital.on.ca\/fr\/wp-json\/wp\/v2\/pages\/24842\/revisions\/277728"}],"up":[{"embeddable":true,"href":"https:\/\/www.ottawahospital.on.ca\/fr\/wp-json\/wp\/v2\/pages\/84"}],"wp:attachment":[{"href":"https:\/\/www.ottawahospital.on.ca\/fr\/wp-json\/wp\/v2\/media?parent=24842"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}