{"id":3895,"date":"2016-06-08T13:54:53","date_gmt":"2016-06-08T17:54:53","guid":{"rendered":"http:\/\/52.229.122.34\/en\/?p=3895"},"modified":"2021-02-17T11:17:45","modified_gmt":"2021-02-17T16:17:45","slug":"bedside-review-provides-a-patient-centred-approach-to-care","status":"publish","type":"post","link":"https:\/\/www.ottawahospital.on.ca\/en\/uncategorized\/bedside-review-provides-a-patient-centred-approach-to-care\/","title":{"rendered":"Bedside review provides a patient-centred approach to care"},"content":{"rendered":"

Pharmacy Resident Karen Too (left), Medical Student Elizabeth Morrison, Physiotherapist Stephanie Green, Registered Nurse Shannon Stather and Dr. Loree Boyle visit Valerie FitzGerald in her 5Northeast room at The Ottawa Hospital as part of her Patient Bedside Review.<\/em><\/p>\n

Valerie FitzGerald was waiting patiently in her 5Northeast room at The Ottawa Hospital to see her doctor when at least half a dozen people walked in to see her.<\/p>\n

\u201cAt first I thought we were going to have a party,\u201d she said. Instead, it was her Patient Bedside Review, a collaborative rounding process that started on the Civic Campus\u2019 medicine floors and has now moved over to the General Campus.<\/p>\n

The goal is to improve the patients\u2019 experience by streamlining communication amongst the team and including patients in the discussion of their medical issues and care plan. Each morning, 10 patients are selected who would be best served by a bedside review. The rounding schedule is then finalized based on break times and other team activities. The team \u2013 staff doctor, residents, nurses, pharmacists, with social workers and physiotherapists welcome to join \u2013 spend 10 minutes with each patient in their room, charting a course for the day and until their discharge.<\/p>\n

\u201cThey were very thorough and they all took the time to listen to me,\u201d FitzGerald said. \u201cYou can tell if they\u2019re not listening, but I could tell they all cared.\u201d<\/p>\n

Although the idea isn\u2019t new, getting it off the ground took the commitment of the Nursing Professional Practice Department, the Quality and Patient Safety Department and the Division of General Internal Medicine. Medicine teams were reorganized to be associated with a particular unit, which improves the continuity of care for patients as they get to know their health-care team throughout their admission.<\/p>\n

\"nursedoctordyads_cover\"<\/p>\n

Dr. Krista Wooller (left) and Clinical Manager Janet Hansen collaborate through Patient Bedside Rounding on A5 at the Civic Campus.<\/em><\/p>\n

\u201cThis opened up opportunities for our medicine teams to collaborate much more closely with the nurses and other health-care professionals from each ward,\u201d said Dr. Krista Wooller, Civic Campus Site Chief for General Internal Medicine.<\/p>\n

Like anything worth pursuing, there have been some bumps in the road: sometimes the rounds are cancelled because of medical emergencies or staff member availability, but the response has been resoundingly positive.<\/p>\n

\u201cIt\u2019s great for us because it cuts down on unnecessary phone calls,\u201d said Shannon Stather, RN on 5Northeast. \u201cWe can ask questions, clarify the care plan and go forward with the day with everyone on the same page.\u201d<\/p>\n

\u201cIt helps to create a positive environment for the patients and their families,\u201d said Dr. Contreras-Dominguez, one of the first staff doctors to try the process last July. \u201cThe patients get to know the members of the team who are all committed to their care.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

Pharmacy Resident Karen Too (left), Medical Student Elizabeth Morrison, Physiotherapist Stephanie Green, Registered Nurse Shannon Stather and Dr. Loree Boyle visit Valerie FitzGerald in her 5Northeast room at The Ottawa Hospital as part of her Patient Bedside Review. Valerie FitzGerald was waiting patiently in her 5Northeast room at The Ottawa Hospital to see her doctor […]<\/p>\n","protected":false},"author":25,"featured_media":3896,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3895","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"wps_subtitle":"","_links":{"self":[{"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/posts\/3895","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/comments?post=3895"}],"version-history":[{"count":0,"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/posts\/3895\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/media\/3896"}],"wp:attachment":[{"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/media?parent=3895"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/categories?post=3895"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/tags?post=3895"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}