Our region is currently experiencing a serious shortage of family physicians despite a high demand for medical appointments. In order for us to provide access to the highest-quality care possible for all of our patients, we are trying to reduce the number of missed appointments in our clinic.<\/p>\n
When you have a booked appointment, please either keep your appointment or cancel with at least 24 hours\u2019 notice so that we can offer your appointment to another patient. As of January 1st 2018, if you miss your booked appointment without at least 24 hours\u2019 notice, you will be charged $40 for a missed appointment.<\/p>\n
To make it easier for you to notify us 24 hours in advance, you will soon be able to cancel appointments by leaving us a detailed voicemail message instead of waiting to speak with a representative.<\/p>\n
Please remember that The Ottawa Hospital\u2019s Academic Family Health Team does not<\/strong> provide a walk-in service. You must<\/strong> have an appointment to see a physician or any of our team members.<\/p>\n We have created additional urgent appointment times to help you get a scheduled appointment for urgent issues. They are booked same day starting at 8:30am on a first come, first serve basis. They can\u2019t be used for regular follow-up appointments, yearly health reviews, prescription renewals, forms, etc \u2013 those appointments must be booked in advance as usual.<\/p>\n When you come for any appointment, please ensure you always bring your medication in its original container.<\/strong><\/p>\n We look forward to following up with you at a future visit.<\/p>\n Please call us if you have questions. Yours truly,<\/p>\n The Ottawa Hospital Academic Family Health Team<\/p>\n","protected":false},"excerpt":{"rendered":" Information for patients: Policy change for missed appointments Our region is currently experiencing a serious shortage of family physicians despite a high demand for medical appointments. In order for us to provide access to the highest-quality care possible for all of our patients, we are trying to reduce the number of missed appointments in our […]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":11723,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_mc_calendar":[],"footnotes":""},"class_list":["post-30876","page","type-page","status-publish","hentry"],"acf":[],"wps_subtitle":"","_links":{"self":[{"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/pages\/30876","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/comments?post=30876"}],"version-history":[{"count":0,"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/pages\/30876\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/pages\/11723"}],"wp:attachment":[{"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/media?parent=30876"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Urgent appointment times<\/h3>\n
Urgent appointment hours:<\/h3>\n
\n
\nCivic: 613-761-4334
\nRiverside: 613-738-8219<\/p>\n