{"id":24797,"date":"2017-04-05T13:52:39","date_gmt":"2017-04-05T17:52:39","guid":{"rendered":"http:\/\/toh.wpengine.com\/en\/?page_id=24797"},"modified":"2026-02-05T15:22:41","modified_gmt":"2026-02-05T20:22:41","slug":"pay-my-bill","status":"publish","type":"page","link":"https:\/\/www.ottawahospital.on.ca\/en\/patients-visitors\/pay-my-bill\/","title":{"rendered":"Pay my bill"},"content":{"rendered":"\n<div class=\"wp-block-group border-blue\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Now Live: Pay Your Hospital Bills in MyChart<\/h2>\n\n\n\n<p>You can now pay your hospital&nbsp;bills right&nbsp;in MyChart&nbsp;\u2014 no need to call or visit the Finance Department.&nbsp;&nbsp;Just&nbsp;log&nbsp;in to&nbsp;your MyChart account&nbsp;or use&nbsp;the new \u201cPay as Guest\u201d option.&nbsp;&nbsp;Paying your&nbsp;bills is&nbsp;now simpler and faster.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Why pay your bill through MyChart?&nbsp;<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Secure<\/strong>:&nbsp;Your payment information&nbsp;is kept&nbsp;safe&nbsp;with special&nbsp;protection.&nbsp;Your credit&nbsp;card information is&nbsp;never&nbsp;stored in MyChart or at The Ottawa Hospital.&nbsp;<\/li>\n\n\n\n<li><strong>Convenient<\/strong>:&nbsp; Check your&nbsp;balance, see&nbsp;past&nbsp;payments&nbsp;and&nbsp;download receipts for insurance or tax purposes \u2014 all in one place, anytime.&nbsp;&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Flexible<\/strong>:&nbsp;You can&nbsp;choose how and when you&nbsp;want to&nbsp;pay.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/epicapps.toh.ca\/mychart\/Authentication\/Login?lang=en-CA\" target=\"_blank\" rel=\"noreferrer noopener\">Log in\u00a0to MyChart<\/a>\u00a0and start managing your bills today!\u00a0 \u00a0<\/p>\n\n\n\n<p>For more information, visit&nbsp;the&nbsp;<a href=\"https:\/\/www.ottawahospital.on.ca\/en\/patients-visitors\/mychart\/#faq\">MyChart&nbsp;FAQ&nbsp;section<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Pay my bill online<\/h2>\n\n\n\n<div class=\"wp-block-stackable-call-to-action stk-block-call-to-action stk-block stk-0892070 is-style-default\" data-v=\"2\" data-block-id=\"0892070\"><style>.stk-0892070 {border-style:solid !important;border-top-width:2px !important;border-right-width:2px !important;border-bottom-width:2px !important;border-left-width:2px !important;}<\/style><div class=\"stk-block-call-to-action__content stk-content-align stk-0892070-column stk-container stk-0892070-container stk-hover-parent\"><div class=\"has-text-align-center stk-block-content stk-inner-blocks stk-0892070-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-7a51d19\" data-block-id=\"7a51d19\"><p class=\"stk-block-text__text\"><strong>For your protection, The Ottawa Hospital does not accept or process credit card payments sent via email or text message.<\/strong>&nbsp;<\/p><\/div>\n<\/div><\/div><\/div>\n\n\n\n<p>In some situations, you may need to pay for health-care services you receive at The Ottawa Hospital.&nbsp; If and how much you pay depends on the health-care coverage you have.&nbsp;&nbsp;&nbsp;<a href=\"https:\/\/www.ottawahospital.on.ca\/en\/patients-visitors\/planning-your-stay\/billing-and-costs\/\">Learn more<\/a>&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=XbIK7gph-0I\" target=\"_blank\" rel=\"noreferrer noopener\">Watch a short video<\/a><strong>&nbsp;<\/strong>to learn how to manage your billing information more easily.&nbsp;This video provides an overview of the latest MyChart updates, including how to sign up for paperless billing, find receipts, view charges, check your billing summary and balance, and track your payment history.<\/p>\n\n\n\n<p><strong>To pay via online banking:&nbsp;<\/strong><\/p>\n\n\n\n<ul start=\"1\" class=\"wp-block-list\">\n<li>Using your online banking account or banking app, add \u201cThe Ottawa Hospital\u201d as a new bill payee.&nbsp;<\/li>\n\n\n\n<li>Enter your eight-digit Medical Record Number (MRN) as the account number. Your MRN is on the top right of your hospital bill.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>To pay by e-transfer:&nbsp;<\/strong><\/p>\n\n\n\n<ul start=\"1\" class=\"wp-block-list\">\n<li>Type <a href=\"mailto:aretransfer@toh.ca\" target=\"_blank\" rel=\"noreferrer noopener\">aretransfer@toh.ca<\/a>&nbsp; as the recipient.<\/li>\n\n\n\n<li>Enter your eight-digit MRN in the comment section. Do not set a password.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>To pay by credit card over the phone:&nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<ul start=\"1\" class=\"wp-block-list\">\n<li>Please call 613-761-4444 and press 2.&nbsp; The office is open Monday to Friday, 8 a.m. to 4 p.m.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>To pay by mail:&nbsp;<\/strong><\/p>\n\n\n\n<p>Please mail your cheque to&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Accounts Receivable c\/o The Ottawa Hospital<\/strong><br>1053 Carling Avenue, 6th Floor Finance Dept.<br>Ottawa, ON K1Y 4E9<br>Box 814&nbsp;<\/p>\n\n\n\n<p>We recommend that you save a screenshot or print copies of every transaction.&nbsp;<\/p>\n\n\n\n<p>If you want your bill reviewed for adjustments, or if you would like to confirm that we received your payment, please email <a href=\"mailto:accountsreceivable@toh.ca\" target=\"_blank\" rel=\"noreferrer noopener\">accountsreceivable@toh.ca<\/a> or call The Ottawa Hospital Finance Department at 613-761-4444 ext. 2.&nbsp; The department is open Monday to Friday, 8 a.m. to 4 p.m.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group padding30 has-background\" style=\"background-color:#fdb933\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-37409fd4ea2bd23b3ff71a78568f3833\">Protect yourself against impersonation scams<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-71d049fbe7f1d8ef3371c4b7540143cd\">The Ottawa Hospital will never ask you to send us payments, your financial information, or your personal information via unsolicited emails. All legitimate billing information and payment options are provided on this page.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-8463ffe9e9904e57b53f8efc91f4e67d\">If you receive suspicious communication, do not respond. Please log in to your <a href=\"https:\/\/epicapps.toh.ca\/mychart\/Authentication\/Login?lang=en-CA\" target=\"_blank\" rel=\"noreferrer noopener\">MyChart account<\/a> for your current outstanding balance or call 613-761-4444 (press 2).<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-04aba8cafb40259d393f70b496c2e548\">If you suspect that you have received a fraudulent call from the hospital, you can report it to your local police force or the&nbsp;<a href=\"https:\/\/can01.safelinks.protection.outlook.com\/?url=http%3A%2F%2Fwww.antifraudcentre-centreantifraude.ca%2Findex-eng.htm&amp;data=05%7C02%7Cmschreiter%40toh.ca%7C3fed29fe2e224dc975b808dd242ae851%7C859b41b6130f4d13a6931ffec4e7cb5a%7C0%7C0%7C638706488874855910%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=i4GdSSTnAZaXfV%2Bj69gCg1M3AOrgPxMM6iWV6h8iBQg%3D&amp;reserved=0\">Canadian Anti-Fraud Centre<\/a>&nbsp;(1-888-495-8501), a national service jointly operated by the Royal Canadian Mounted Police, the Ontario Provincial Police and the Competition Bureau.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Now Live: Pay Your Hospital Bills in MyChart You can now pay your hospital&nbsp;bills right&nbsp;in MyChart&nbsp;\u2014 no need to call or visit the Finance Department.&nbsp;&nbsp;Just&nbsp;log&nbsp;in to&nbsp;your MyChart account&nbsp;or use&nbsp;the new \u201cPay as Guest\u201d option.&nbsp;&nbsp;Paying your&nbsp;bills is&nbsp;now simpler and faster.&nbsp; Why pay your bill through MyChart?&nbsp; Log in\u00a0to MyChart\u00a0and start managing your bills today!\u00a0 \u00a0 For [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":82,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_mc_calendar":[],"footnotes":""},"class_list":["post-24797","page","type-page","status-publish","hentry"],"acf":[],"wps_subtitle":"","_links":{"self":[{"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/pages\/24797","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/comments?post=24797"}],"version-history":[{"count":0,"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/pages\/24797\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/pages\/82"}],"wp:attachment":[{"href":"https:\/\/www.ottawahospital.on.ca\/en\/wp-json\/wp\/v2\/media?parent=24797"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}