Back to Top COVID-19 Assessment and Treatments - The Ottawa Hospital

The Ottawa Hospital (TOH) has taken additional measures to ensure that patients impacted by COVID-19 can access the proper services for testing, and treatment.

As part of its plan to manage COVID-19 for the long-term, protect the most vulnerable and preserve hospital capacity, the Ontario government recently announced:


Clinical assessment centers can test, assess and provide treatment options for COVID-19. You should visit if you have COVID-19 symptoms and if any of the following apply to you:

  • You are at higher risk of getting seriously ill from COVID-19 and need to get tested and assessed for COVID-19 treatment.
  • You have been directed to visit a COVID-19 clinical assessment centre by your primary care provider.
  • You feel that you cannot safely monitor your COVID-19 symptoms at home and need to be seen by a health care provider.

TOH Clinical Assessment Centre

Ages: Anyone 14+ years old

Hours: Monday to Saturday 8:00 a.m. to 4:00 p.m.

Services provided: Physician assessment, basic diagnostic tests, such as chest x-ray, ECGs and basic bloodwork, as well as referrals to IV therapy and antivirals.

To book an appointment you can call 613-798-5555 ext 19507 or book through your TOH MyChart account.

613-798-5555 ext. 19507

Location: 1081 Carling Avenue, Suite 601

The clinic is accessible by elevator and parking is available on site (cost for parking is $7.42/hour)

Patients are asked to bring a list of their medication and a list of any important medical conditions to their appointment for a clinical assessment.

Ontario Health has expanded eligibility for the assessment centres to include patients with COVID-19, influenza-like illness (ILI), cough, and cold symptoms to further reduce the current strain on hospitals.

Please note narcotics will not be prescribed at this clinic.

If patients have one or more of the following symptoms, they should immediately call 911 or go to the emergency department:

  • Severe difficulty breathing (struggling for each breath, can only speak in single words)
  • Severe chest pain (constant tightness or crushing sensation)
  • Loss of consciousness
  • Feeling confused or unsure of where you are losing consciousness


The TOH outpatient COVID-19 Therapeutics Clinic was set up on direction from Ontario Health to provide access to antiviral treatments for patients with COVID-19 at higher risk of progressing to hospitalization and/or death.

Who is eligible for antiviral treatment for COVID-19?

High-risk individuals, unvaccinated, immunocompromised or those who have underlying medical conditions may be eligible. A patient’s risk of serious illness is determined based on a combination of their health, age, and vaccination status, based on an assessment from a health care provider. Refer to the Ontario COVID-19 website for details regarding the eligibility criteria. Patients should speak to a health care provider to assess their eligibility. They can also use screener.

Treatment for antivirals must be started within five-seven days (depending on treatment) of when the patient’s symptoms began. Adults who are part of higher risk groups and who have COVID-19 symptoms (even if mild) should immediately seek testing and care by contacting their family doctor. If patients do not have a family doctor or are unable to access those services, they can book an appointment at a nearby clinical assessment centre, including the TOH Clinical Assessment Centre, or call Telehealth Ontario at 1-866-797-0000 as soon as possible.

If you meet the risk criteria for treatment with Paxlovid, your referring provider can submit a prescription to a participating pharmacy. If you require a different antiviral medication, a physician assessment form is required to verify eligibility. The form is available for all physicians and can be sent to our clinic through fax at 613-739-6751. For primary care providers, it is also available through the Ocean eReferral platform.

It is important to note that a medication safety review is required prior to the provision of any therapeutics.  A health care provider, often with a pharmacist, will decide if any changes to your regular medications are necessary before safely taking a COVID-19 treatment. Please note the assessment process may take up to a couple of days.

TOH Outpatient COVID-19 Therapeutics Clinic

Ages: Anyone 18+ years old

Hours: Monday to Friday 8:00 a.m. to 4:00 p.m.

Services provided: Physician assessment, IV therapy and antivirals treatments.

Physician assessment form required (see above instructions)

Location: TOH Clinical Assessment Centre, 1081 Carling Avenue, Suite 601, Ottawa, ON 

Additional information regarding Covid-19 treatments is available for providers.

Preventative treatment  

Although the COVID-19 vaccine protects most people, some immunocompromised populations may have a reduced immune response to these vaccines. Some people may benefit from extra protection including the use of a monoclonal antibody to prevent severe disease.   

Who is eligible for Evusheld? 

Evusheld is a drug that may help prevent you from getting sick from COVID-19. Evusheld is a monoclonal antibody drug. Monoclonal antibodies attach themselves to the COVID-19 virus and stop it from entering the cells in your body. This may lower your chance of getting sick from COVID-19.  

Evusheld is available in Ontario only to some people who are immunocompromised. More people may be eligible in the future. For the current eligibility criteria please consult the Ontario Health Evusheld Patient Handout. 

To be eligible for treatment, you must:  

  • Be at least 12 years old  
  • Weigh at least 40 kg (approximately 88lbs)  
  • Not have a current COVID-19 infection  
  • Not have a recent COVID-19 exposure 

Specialists at TOH are currently reaching out to eligible people to offer this preventative treatment. If you have any questions, please reach out to your oncologist or transplant teams who can refer you to the clinic for treatment. 

TOH Outpatient Evusheld clinic 

Ages:Anyone 18+ years old 

Hours: Monday to Friday 8:00 a.m. to 4:00 p.m. 

Services provided: Evusheld administration 

Physician referral required.  

Location:TOH General Campus, Royal Room, 501 Smyth Road, Ottawa, Ontario 

Last updated on: January 18th, 2023