Welcome
Delivering world-class care means ensuring that each patient benefits from the highest quality and safest care possible. As a result, everyone at The Ottawa Hospital is focused on quality and safety.
Planning
At TOH, quality means providing the patient with appropriate, consistent health care in a clean and safe environment, in which the patient is treated with respect.
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Taking Action
Quality & patient safety is a top priority at The Ottawa Hospital. We aim to provide the safest patient care through our nationally recognized research, education and evaluation methods.
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Reporting
We are committed to a high standard of care, employing coordinators who assist with quality improvement, safety, and measuring our performance and patient satisfaction.
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/TOHEnglishLibrary/Public/QualitySafety
Quality & Safety
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Emergency Wait Times
We work hard to provide patients with timely access to the Emergency Departments (ED) at the Civic and General campuses. To let you know how we’re doing, The Ottawa Hospital will report on our ED wait times on a quarterly basis.
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/TOHEnglishLibrary/Public/QualitySafety/Reporting/EmergencyWaitTimes/EmergencyWaitTimesFeature
Emergency Wait Times Feature
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Occupancy Rates
| Indicators |
TOH |
| Occupancy |
106% |
| ALC Patients |
137 |
| Patients in ED |
42 |
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/TOHEnglishLibrary/Public/QualitySafety/Reporting/Dashboards/OccupancyFeature
Occupancy Rates
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/TOHEnglishLibrary/Public/PatientsVisitors/DirectionsAndMaps/DirectionsMapsFeature
Directions & Maps Feature
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/TOHEnglishLibrary/Public/QualitySafety/QualityAndSafetyVideo
Quality and Safety Video
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/TOHEnglishLibrary/Public/QualitySafety
Quality & Safety
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Success Stories
I had been suffering from chest pains for several days and went to a local clinic to see about it, fearing that the ER would be overcrowded with flu s
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/TOHEnglishLibrary/Public/OurModelOfCare/SuccessStories/SuccessStories
Success Stories
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