| AREA |
ROLE |
| Admissions |
Prepare files, provide information and directions to patients. Call family physicians to inform them that their patients have been admitted to our hospital. |
| Continuing Care Centre |
Work with a Recreational Therapist to provide assistance in various
programs such as baking, crafts and hobbies, cards, games and special
outings for elderly patients. Assist patients at mealtimes and provide
one-on-one visiting with elderly patients. |
| Dialysis |
Prepare and provide refreshments to patients, chat with patients
undergoing dialysis.Tidy waiting area, pantry area replenishing supplies
for the following shift |
| Emergency |
Act as a liaison between staff, patients and their families.Welcome
incoming patients and provide them with information and directions,
keep patients in waiting areas informed of waiting times, accompany
nervous/anxious patients until their family member arrives. Transport
patients within the ER. |
| Family Medicine Centre |
Welcome patients as they arrive and assist or direct patients to
the examination rooms. Stock linens and medical supplies and tidy
examination rooms and waiting area. |
| Geriatric Assessment Unit |
Assist the Rehabilitation Assistant with group activities and exercises
for elderly patients, provide assistance to patients at mealtime.
Help patients achieve their goal of independence while assisting in
activities such as quiz games, ring cleaning, shoe polishing, spelling
bees, dominos, croquinole or checkers. |
| Intensive Care Unit - Family Lounge |
Provide comfort and support to families of patients in the ICU,
prepare coffee/ tea for families, contact staff to arrange visits
for families, provide families with information on Hospital and Auxiliary
services. |
| Inpatient Units |
Provide comfort and support while visiting with patients, assist
patients during mealtime, raising beds, setting up bed tables and
feeding as required, offer ice water, toast and juice to patients,
provide patients with information on Hospital and Auxiliary services. |
| Information Desks |
Greet patients, visitors and the general public, direct and escort
patients to other clinics and areas within the hospital, locate wheelchairs
for patients and arrange transportation for patients. |
| Medical Day Care Unit |
Assist incoming patients with securing outer clothing in a locker,
provide patients gown and housecoat, prepare refreshments for patients,
assist with serving lunches and distribute magazines to patients. |
| Physiotherapy |
Welcome patients as they arrive and direct them to the staff desk.
Prepare, apply and remove hot packs, cold packs and ice packs under
the direction of the Physiotherapist, deliver machines and gel to
cubicles. Assist with changing of linen in treatment cubicles, fill
ultrasound and sponge containers and keep cubicles tidy and stock
patient cabinets. |
| Shops: Book Store, Flower Shop,
Gift Shop, Lottery Kiosk |
Provide a warm welcome and shopping assistance to patients, visitors
& hospital staff, operate cash register. |
| Surgical Day Care Unit |
Collect patient files from staff desk. Accompany patients from waiting
room to locker area and assign lockers to patients provide patient
with gowns, weigh patient and record their height, assist patient
to preoperative area and show them to appropriate bed. |
| Ultrasound |
Welcome patients as they arriveand direct them to the staff desk.
Show patients to the change rooms and provide them with appropriate
gowns, direct patients to the scan rooms, keep patients informed of
delays & comfort anxious patients. Restock supplies in the scan
rooms. |
| Women's Breast Health Centre |
Welcome patients as they arrive, direct and escort patients to the
waiting area, resource room and radiology, manage waiting area, pantry
area and provide refreshments to patients, assist with the preparation
of examination rooms. |
