toh

March 31, 2011 – In compliance with the Ontario’s Excellent Care for All Act which came into law in June 2010, The Ottawa Hospital is pleased to share its Quality Improvement Plan. Submitted to the Ontario Health Quality Council, TOH’s publicly reported plan outlines improved targets in the areas of safety, effectiveness, access and patient-centredness.

To achieve its goal of becoming a top North American hospital in terms of quality and safety of patient care, The Ottawa Hospital will focus on several key areas. TOH will work to improve patient satisfaction and reduce wait times in the Emergency Department while reducing the time patients spend in acute care when they no longer need a hospital bed.

Improved hand hygiene, reduced rates of C. Difficile and other infections are a priority. TOH will improve hospital effectiveness by reducing unnecessary readmissions and preventable deaths while continuing our longstanding record of balancing our budget.

You can find our full Quality Improvement Plan (Short Form) here. For more information on the Excellent Care for All Act, please visit Ontario’s Ministry of Health and Long-Term Care.

For more information:
Hazel Harding
Communications Advisor
E-mail: hharding@toh.on.ca
Tel.: 613.737.8460